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SpringHill Suites Houston Brookhollow

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Traveller (22)
Room & Suite (18)
Dining (12)
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Overview
  • Excellent40%
  • Very good35%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Offers from SpringHill Suites Houston Brookhollow
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
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59
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8
5
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All reviewsindoor poolthe lobby breakfast areaoffice complexyogurtfront deskservice roadhot breakfasttexas shaped wafflesnice sizeroom was cleanpull out sofawet barthe loopwould stay here againworked finetwo nightsmorning breakfast
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1 - 5 of 146 reviews
Reviewed 7 April 2018 via mobile

So I didn’t sleep last night because they couldn’t get their alarm company out to fix the FIRE ALARM in an even remotely timely manner. Thanks for not fixing the issue. I want a refund ASAP so I can go and get a room at...More

Thank Christian G
Response from Jessica F, Manager at SpringHill Suites Houston BrookhollowResponded 12 April 2018

Dear Christian, I apologize for the experience you had with our property. We always make sure that the comfort and safety of our guests are our top priority and we tried to handle the situation to the best of our abilities. The problem has since...More

Reviewed 14 February 2018

Good water flow in shower, good drainage, good lighting, good bedding, plenty of cell phone charging outlets. Free breakfast includes protein, such as eggs and sausage. No guide on TV. Ice on 1st floor only. Clean. Friendly staff. 2 nights, 2/9&10.

Thank Ben C
Reviewed 30 November 2017

I am Marriott Platinum and usually stay at Residence Inn properties; however, I wanted to stay close to my daugther's residence in the Heights. This property looked newed and was rated a bit higher than the nearby Marriott Courtyard. I see comments about renovations, but...More

1  Thank Thom P
Response from TMIHospitality, Manager at SpringHill Suites Houston BrookhollowResponded 12 December 2017

Thom P, Thank you for your detailed review! We are very glad you enjoyed your stay with us here at the SpringHill Suites Houston Brookhollow. Thank you for being a loyal Platinum member with us, and we hope to see you again in the future!...More

Reviewed 30 November 2017

The hotel is overall OK, the room didnt have a closet and it felt weird seeing a stack of hangers in open. There was also no provision for the extra set of blanket and bed sheets which is usually present in the room. The hotel...More

Thank Arnab M
Response from TMIHospitality, Manager at SpringHill Suites Houston BrookhollowResponded 1 December 2017

Dear Arnab9001, Thank you for taking the time to review the SpringHill Suites Houston Brookhollow. I'm sorry to hear that you weren't completely satisfied with the layout and decor of your room as we just completed a refresh to the latest design package offered by...More

Reviewed 8 November 2017

We were in one of the recently renovated rooms and it was very nice. The bed was very comfortable and the room was designed very well. We really enjoyed our stay here. The staff were very nice and friendly as well. Breakfast was the standard...More

1  Thank Diane G
Response from TMIHospitality, Manager at SpringHill Suites Houston BrookhollowResponded 12 December 2017

Dear Diane G, Thank you very much for your review. We are happy you enjoyed our newly renovated hotel, and we hope to see you again next time you're in the area! Kind thanks, Jessica F. Assistant General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$89 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (18)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Three floors. Ice only on first floor."
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"Top floor, backside."
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"Back side so no noise from the Loop."
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"There is even beer & snacks available for purchase."
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