We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Houston Near Reliant - Medical

CrownePlaza.comUS$95*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Crowne Plaza Houston Near Reliant - Medical
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

387 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 373: English reviews
Start your review of Crowne Plaza Houston Near Reliant - Medical
 Click to rate
Reviewed 1 week ago via mobile

My wife and I were in Houston for a doctor visit. We've stayed at numerous hotels in the medical center and find the Crown Plaza is a perfect place for us. From the moment you walk in the door you are treated with fantastic customer service. Our room is always clean and fresh with plenty of towels. I can't say...

 Report
Helpful?
Thank Randy G
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Randy, Thank you for taking the time to leave feedback about your experience. I am glad that we were able to fulfill your expectations, and we look forward to your next stay! Thank you, Jerry Mathers

Salt Lake City, Utah
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This hotel is terrific if you are attending any event at Reliant Stadium or any of the buildings around the stadium (football game, rodeo, Nutcracker, etc.). The staff was wonderful and the rooms was very clean.

 Report
Helpful?
Thank Claire S
About Hotel's Favourite Review
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Claire S, Thank you for taking the time to tell us about your stay! We appreciate your feedback and kind comments about your time here. We hope to see you back again for the next event you attend! Thank you, Jerry Mathers

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Stayed over at OTC week and it was expensive but near (but still a walk of almost 20 25mins to NRG Center). Rooms and facilities are average, showing age. Decent pool and gym. Breakfast could be better....same scones and scrambled eggs everyday. Staff were friendly and helpful though. I knew what i was getting into so nothing to complaint about.

 Report
Helpful?
Thank U C
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear U C, Thank you for taking the time to tell us about your stay. We appreciate your feedback, and we will definitely use it to make improvements going forward. We hope to see you next time you come to the area. Thank you, Jerry Mathers

Casper, Wyoming
Reviewed 3 weeks ago via mobile

I just got to my two double bed room. The problem I have is that I ordered a king room 5 months ago. They didn't care to find me something or make it right in any way. Throughly disappointed. Won't be back.

 Report
Helpful?
1Thank 4550portz
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear 4550portz, I apologize that we did not meet your expectations during your stay. I hope that we were able to resolve this issue and make the situation right before you departed. We appreciate your comments and feedback and hope that you choose to give us another opportunity in the future. Thank you, Jerry Mathers

St. Croix
Reviewed 12 April 2017

I'm not sure how long this hotel has been a Crowne Plaza. When it was a Radisson I stayed there in 2001 as Tropical Storm Alison was hitting. Between a fire in the hotel (prior to the storm) and the lack of electricity during and after the storm it wasn't the greatest of stays. Fast forward 16 years later. I...

 Report
Helpful?
Thank stcroixscuba
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear stcroixscuba, Thank you for taking the time to leave feedback about your experience! We appreciate your detailed review and comments about your stay. We hope you choose to stay with us next time! Thank you, Jerry Mathers

Reviewed 8 April 2017 via mobile

Our stay was comfortable and convenient.The hotel staff,especially Shan,were amazingly helpful.The room was clean and the bed comfortable.The shuttle to and from the Rodeo was unbelievably helpful.I highly recommend this hotel when staying in this area.

 Report
Helpful?
Thank Shannon C
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Shannon C, Thank you for taking the time to share your experience! I am delighted that you enjoyed your stay, and we hope to see you back soon! I will pass your kind compliments on to the rest of the staff! Thank you, Jerry Mathers

Henderson, Texas
Reviewed 27 March 2017

If you are traveling single, then this might work for you but if you have a spouse or kids and you all need to get ready then plan for time in the bathroom. Rooms are small compared to most new hotels. The bathrooms are smaller than an efficiency bathroom . REALLY small. If you are sitting down in the bathroom...

 Report
Helpful?
Thank Stacy J
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Stacy J, Thank you for taking to time to tell us about your experience. I apologize that we did not meet all of your expectations, but your feedback helps us make improvements going forward. Thank you, Jerry Mathers

Reviewed 23 March 2017 via mobile

Old, old, old!!!! Tiny rooms, double beds, terrible parking, no breakfast, and ridiculous walk to NRG Center. Stayed here for 11 nights and were going to charge me for an additional parking pass. $30 a night to have an extra vehicle. Plus there was a $75 service fee. Not sure what service they provided. No shuttle to in NRG Center....

 Report
Helpful?
Thank Tamie M
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Tamie M, I apologize for the issues that you experienced during your stay, and I hope that we were able to resolve any problems before you left. The $75 is not a service fee, it is just a standard authorization done at check-in for incidentals, and it is returned to your account upon check out. I apologize that we...

Del Rio, Texas
Reviewed 17 March 2017 via mobile

Only stay for convenience!! Convenience to stadium, yes! But this property is absolutely neglected. Mold smell, unkept, carpet in ALL 4 lobbies gross. USED like a roadside lodge. The prices are insane but they get away with it because of their proximity to the stadium. Wish I had an RV or camper. The positive reflection is the staff. Everybody has...

 Report
Helpful?
1Thank inlovewithsunshine
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Thank you,...

Reviewed 1 March 2017 via mobile

We have tried other hotels near MDACC, but keep returning to the consistently comfortable Crowne Plaza. They have a good medical rate, super nice and professional front desk staff, and great beds. There is a delicious, real cooked breakfast available in the mornings. The complimentary shuttle service is worth half the stay by itself.

 Report
Helpful?
Thank FoodieLuv
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear FoodieLuv, Thank you for taking the time to tell us about your experience! We truly appreciate your compliments and I will pass them on the rest of the staff. We hope to see you next time! Thank you, Jerry Mathers

177 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (114)
Viewed
Room/Suite (27)
Viewed
Bathroom (17)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Dining (4)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (31)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (8)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Houston hotels
1.2 km away
Holiday Inn Houston - NRG/Medical Center Area
1.1 km away
Holiday Inn Express & Suites Houston SW-Medical Ctr Area
0.1 km away
Quality Inn & Suites Reliant Park/Medical Center
Show Prices
Show Prices
Show Prices
1.2 km away
Comfort Suites
Comfort Suites
#208 of 506 in Houston
62 reviews
1.6 km away
SpringHill Suites Houston Medical Center/NRG Park
1.3 km away
Candlewood Suites Houston Medical Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about Crowne Plaza Houston Near Reliant - Medical

Address: 8686 Kirby Dr, 2350 South Loop West at Kirby, Houston, TX 77054-2804 (Formerly Crowne Plaza Hotel Houston- Medical Center)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $147 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Near Reliant - Medical 3.5*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Crowne Plaza Houston Near Reliant - Medical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Houston- Medical Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Near Reliant - Medical staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Crowne Plaza Houston Near Reliant - Medical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on second floor above bar area , be sure and ask them otherwise you will hear the band in the bar playing every night till 2 am”
stacyj4, 27 Mar 2017 | Read review
“If you MUST stay here, request the updated tower rooms. But try to find other accommodations.”
  • One of the 3 cockroaches killed in our room.
Suzie2154, 20 Feb 2017 | Read review
“Don't stay here.”
947jeffz, 6 Jan 2017 | Read review
“Stay elsewhere!”
mommanurseshark, 13 Dec 2016 | Read review
“ask for a quite area.. but then be ready to walk a bit to the main lobby”
KudosKompliments, 18 Sep 2016 | Read review
5 of 5
CrownePlaza.com
US$95* /night
View Deal
HotelQuicklyUS$144
Hotels.comUS$104
Expedia.comUS$104
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates