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I had a short layover in Houston and stayed here last night. It was close to the airport, economical and the people were friendly, checkin was quick. The room was good, it fit my needs perfectly.
Checkout was also quick and efficient and the airport...More
It was my first time staying in USA and one of the nicest people I’ve met is on the Holiday Inn where I stayed after flight. The front desk manager named Michael is one of the best and very accomodating. Cheers to the hotel for...More
I spent three nights at this hotel which is conveniently located near IAH airport, however, the place isn't worth the price! The employees are nice, welcoming and friendly, but the place itself is smelly, putried, and not well kept on the inside. Please, do something...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 16 November 2017
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our location and staff service. However, I was concerned to see that you were not impressed with the smell...More
since i have a morning flight back home, I decided to stay at Holiday Inn. It's been almost 7 years since I was platinum member with IHG/Holiday Inn specifically. I use to stay at Holiday Inn for business and I do like the hotel, but...More
Thank Kai Y
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 11 October 2017
Hello Kai Y,
Thank you for staying with Holiday Inn and for being an IHG Rewards Club Platinum Elite member. Your compliment about the cleanliness of the room is fulfilling. We are pleased to deliver excellent service to our most loyal guests.
It is our...More
This HI is located near the airport and not the most convenient access. Vince at check in was cool as a cuc when dealing with a phone customer. The rooms were comfortable enough but security doors are broke, housekeeping never came into our room to...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 15 October 2017
It is always encouraging to hear feedback from frequent guests like you.
I recognize your concern with regards to the broken security door and with the level of service received from housekeeping. I am sorry for the letdown. Your feedback is taken seriously...More