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Hampton Inn Houston Northwest

282 reviews
#116 of 517 Hotels in Houston
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Room & Suite (24)
Dining (7)
Pool & Beach (4)
Overview
  • Excellent54%
  • Very good22%
  • Average12%
  • Poor9%
  • Terrible3%
Travellers talk about
“front desk”(27 reviews)
“major highway”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Houston Northwest
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (282)Write a Review
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Traveller rating
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LanguageEnglish
145
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36
26
9
Show reviews that mention
All reviewsfront deskbreakfast attendantmajor highwayroom was cleantv channelsgreat hotelthe breakfast areaenjoyed our stayeach morningexcellent customer servicethe entire staffgreat stayhotel is locatedwould stay here againconvenient locationfree breakfastbusiness trip
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21 - 25 of 278 reviews
Reviewed 23 May 2017

Hampton Inns are typically my "go to" hotel for a great experience... However, this Hampton Inn did not live up to my expectations. First, my family and I arrived at 2:45 pm for the 3:00 pm check in and was informed that our room was...More

Thank MrsToya M
Response from Matthew M, General Manager at Hampton Inn Houston NorthwestResponded 23 May 2017

Greetings MrsToya M, Thank you for taking time out of your day to write this detailed review. I do apologize that we did not meet your standards. I hope you give us another try. You were here during quite the busy weekend - it was...More

Reviewed 21 May 2017

Great location and helpful staff made this trip nice. The pool was out of commission but they were fixing it. They were helpful about the area. I sent a package to the hotel and staff offered to get it to my room for me.More

Review collected in partnership with Hampton
Thank 46audreyk
Response from Matthew M, General Manager at Hampton Inn Houston NorthwestResponded 23 May 2017

Greetings 46audreyk, I am happy you enjoyed your time here and that you enjoyed our team's "Hamptonality!" I do apologize you were here on the day were updating our pool - it is good to go now - and you should come back to us...More

Reviewed 27 April 2017

There is a ton of restaurants within walking distance. Applebees, la Madeline, Texas Roadhouse , Starbucks just to name a few oh and Jonny carinos. There was also shopping available near buy, target and other retailers!! Great l

Review collected in partnership with Hampton
Thank 667ramong
Response from Matthew M, General Manager at Hampton Inn Houston NorthwestResponded 28 April 2017

Dear 667ramong, Thank you for the 5-stars! I am happy that you liked our location - I hope you loved our "Hamptonality!" Sincerely, Matt

Reviewed 23 April 2017

This place is nice, people are friendly and professional. Helena, the front desk person, simply awesome. Pet friendly, Bosco the dog is happy here. Very clean even though it is going through an upgrade, but you wont be bothered by it. I loved the pineapple...More

Thank landmantb
Response from Matthew M, General Manager at Hampton Inn Houston NorthwestResponded 25 April 2017

Hello landmantb! It looks like you received our Pineapple Amenity! I am very happy you liked it! Thank you for taking the time to write a review for us - and thank you for mentioning Helena - she is great! Soon we will have our...More

Reviewed 22 April 2017 via mobile

Helena at the front desk is awesome. Gave us great advice and super friendly. Have a wonderful and clean place. Convenient location and even though they are updating things place is still very clean and won't interfere with your stay.

Thank Tim B
Response from Matthew M, General Manager at Hampton Inn Houston NorthwestResponded 25 April 2017

Tim B - Thank you for the 5-stars and thank you for mentioning Helena. Helena has been fantastic at showing our guests our wonderful "Hamptonality!" When you come see us again our upgrades will have been completed! Sincerely, Matt McCaughey General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$81 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Room & Suite (24)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Talk to Joseline or Luis"
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"115 was really great because we were next to the electrical room which meant no noisy neighbors!!"
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"Springhill is on the other side of the freeway"
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"I really can't say. All the rooms seem fine."
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