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Hampton Inn Houston Northwest

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#85 of 497 Hotels in Houston
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Hampton Inn Houston Northwest
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Houston Northwest
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Showing 237: English reviews
Lafayette, Indiana
Reviewed 17 July 2016

I know a few others have mentioned the staff, but they really are very friendly. I met 4 different people at the desk during my stay, and they were all very friendly without feeling like they were faking it. The floor plan was just like other Hampton Inns as expected, and my room was very clean and comfortable.

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Helpful?
Thank btripvisor
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings btripvisor! I am very pleased that you had a good experience here at the Hampton NW. Our team is always trying to go the extra mile to make our guests feel welcomed and special! I hope you continue to experience our "Hamptonality" every time you visit! Best Regards! Matthew McCaughey | General Manager Hampton by Hilton Houston NW

San Antonio, Texas
Reviewed 16 July 2016

My wife and I stayed at this hotel because it was very near to her cousin's home. We were in the area and wanted to spend an evening visiting. The hotel was typical of most Hampton Inns we have stayed in around the state. Hampton is usually one of our first choices if we have a choice. It was clean...

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Thank woody346
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear woody346, Thank you for taking the time to write a review for us. I am very pleased you enjoyed your stay ad I am very pleased that you had good interactions with our team. Next time you are here, I hope we can "WOW" you even more so we can get all 5 STARS from you next time! Sincerely,...

Chicago, United States
Reviewed 11 July 2016

The rooms in this hotel were very comfortable and spacious. The pool looked very nice, although I did not have time to use it. The breakfast was delicious and there were choices I don't normally find at these complimentary breakfasts (Western omelette). The staff were super friendly and accommodating. The helped me sign up for the HHonors program, helped us...

Review collected in partnership with Hampton
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Thank Michael J
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greeting Michael J, Thank you for taking the time to fill out a review for our property! You comments are wonderful and I have shared them with our staff. I am very happy that you signed up for our Hilton HHonors Loyalty Program. The program is one of the best and I know you will see the benefits right away!...

Pittsburgh, Pennsylvania
Reviewed 1 July 2016

I stayed at the Hampton Inn Houston NW Hotel during a short 2-night business trip. It was conveniently located to the medical office I was visiting and there are many restaurants and retail stores nearby. Unfortunately, due to the suburban location it is not really walkable to any of the nearby stores and eateries. The hotel is located just off...

Review collected in partnership with Hampton
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Helpful?
1Thank Stephen Robert S
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Stephen! Thank you for taking the time to fill out a survey . I am thrilled you enjoyed your stay! I hope you return to us soon so you may continue to experience our "Hamptonality!" Sincerely, Matthew McCaughey General Manager Hampton Inn Houston Northwest matthew.mccaughey@hilton.com

Double Oak, Texas, United States
Reviewed 15 June 2016

I stay primarily at Marriott locations (approx. 100 room nights per year), however on this trip / travel it was for a SoftBall Tournament and recommendations came from OUR previous stay at this location. Must say the DESK MGMNT and SERVICE STAFF (Breakfast) were "over the top".

Review collected in partnership with Hampton
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Thank David P
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greeting David P, Thak you for recommending your team stay with us! I am thrilled you enjoyed your experience here! Marriott is a fine company, but I am sure we can win you over with our "Hamptonality!" If there is anything we can do to get you to use those 100+ nights at Hilton, let us know!!! Best Regards, Matt...

STAUNTON
Reviewed 13 June 2016

Everything was pretty good, overall. The two main problems we experienced were other hotel guests (came down to eat breakfast with no shirts and bare feet, gross!) and my parents' room wasn't ready upon their arrival and they had to stay in a much smaller room.

Review collected in partnership with Hampton
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1Thank JESS81317
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hi Jess81317, Thank you for taking the time to fill out a TripAdvisor.com survey. To address your concerns, firstly, anyone coming down to our restaurant area without a shirt is unacceptable. We are a family friendly establishment and we expect all guest and employees to treat each other as they would at any public restaurant. So, yes, a shirt is...

Grapevine,
Reviewed 6 June 2016

Check In was awesome!!! The staff was friendly and fast!! The room was just as it appeared in the photos. The room was nice. Room 208 Unfortunately, the AC unit was extremely loud as the night went on. When you turned it on, initially, it was quiet but then the noise increased. The bathtub did not drain very well. The...

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1Thank BirthdayGirl1981
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear BirthdayGirl1981, Thank you for taking the time to provide us with your feedback. I am very happy our team showed you the "Hamptonality" that keeps guests like yourself happy! Also, I want to thank you for bringing the AC unit and bathtub to our attention, we will definitely have maintenance handle it so that future guests such as yourself...

Dallas, Texas
Reviewed 5 June 2016

This hotel has the best staff in town along with geat rooms and an array of things to do close by. In addition, the digital check-in was great and I highly recommend it if your going to stay at a Hilton property.

Review collected in partnership with Hampton
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Thank G7877EJjohnm
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello G7877EJjohnm, Thank you very much for your nice comments about our hotel. I am very happy our team showed you the "Hamptonality" that keeps guests like yourself happy and satisfied and keep on coming back! Hilton has made great strides with their Digital Check-in. I am glad you are able to take advantage of that wonderful benefit. Make sure...

Bellevue
Reviewed 2 June 2016

I recently stayed at the Hampton Inn, Houston - Northwest Freeway. While I have stayed there many times in the past, this was the first visit in which I was disappointed by the level of service received. The main issue was with the fact that housekeeping left my door open after cleaning my room (at least I assume it was...

Review collected in partnership with Hampton
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1Thank Jay S
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear Jay S, I am deeply concerned about your comments. Of course it is a huge issue if your door was left open. I would like for you to reach out to me to discuss this further. I want to know what room you were in, etc, so i can find out what happened. You mentioned "first issue at this...

San Angelo, United States
Reviewed 1 June 2016

The hotel was close to the place where our family graduation party was being held and easy to access. We were treated well and personnel was very friendly. The hotel was clean and beds very comfortable. We did not stay for the breakfast but it looked good when we were saying our goodbyes to the family who was enjoying the...

Review collected in partnership with Hampton
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Helpful?
Thank Ruben R
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear Ruben R, I am very pleased you enjoyed your stay! And yes, the breakfast is fantastic! Next time you are here I hope you have the time to enjoy it! Sincerely, Matthew McCaughey General Manager

26 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Northwest is conveniently located at Hwy 290 and FM 1960. Area attractions include picnic facilities, great shopping, horse racing, sporting events, beautiful homes and gardens, planetarium, cultural activities, and museums. Within 1 mile you can dine at IHOP, Denny's, Kettle Restaurant, or Luby's Cafeteria. We feature 62 rooms, including two whirlpool suites, interior corridor entrances, King Deluxe rooms with in-room Jacuzzi®, non-smoking floors, and complimentary use of 24-hour fitness facility. Each room and the lobby have been tastefully decorated by an interior designer. Amenities include complimentary continental breakfast bar, in-room coffee maker and hair dryer, and TV with cable. We also offer connecting rooms, cribs, and irons. Laundry/valet services are available for a nominal fee. Your satisfaction is 100% guaranteed! ... more   less 

Additional Information about Hampton Inn Houston Northwest

Address: 20035 Northwest Fwy, Houston, TX 77065-3911
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $135 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Northwest 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hotel Style:
#56 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Hampton Inn Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“115 was really great because we were next to the electrical room which meant no noisy neighbors!!”
 of 5 bubbles kdgeske, 15 Dec 2016 | Read review
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“I really can't say. All the rooms seem fine.”
 of 5 bubbles robertlU747YS, 18 Apr 2016 | Read review
“rooms that face Memorial Park greenery”
 of 5 bubbles 932joanm, 14 Jan 2016 | Read review
“Ask to be at the back of the property and you will not hear any freeway noise.”
 of 5 bubbles tekoahc, 17 Nov 2015 | Read review
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