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Hampton Inn Houston-Brookhollow

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#141 of 499 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston-Brookhollow
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264 Reviews from our TripAdvisor Community

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Showing 258: English reviews
1 review
Reviewed 1 week ago NEW via mobile

I am a Hilton Honors Gold member, and I basically never write reviews. However, I felt so compelled to write one for this hotel because I was so impressed with the service here, especially by Dee, who is the lady who runs the free breakfast. The breakfast itself was your every day Hampton Inn breakfast which was fine... But Dee... More 

Helpful?
Thank aewg8r
Houston, United States
1 review
Reviewed 3 weeks ago

Good price Hotel, nice rooms, nice staff, good breakfast choices, close to all kinds of Restaurants! Very quiet for sleeping in! Fresh sheets everyday not like other Hotels I have been in! Thank you Hampton Inn ...I will be back!

Review collected in partnership with Hampton

Helpful?
Thank Maria U
Dallas, Texas
1 review
Reviewed 3 weeks ago

A great hotel. Wish the freeway wasn't still under construction thou. We had joint rooms that was amazing and a great experience. For the amount of the room for both and me receiving double points; it was worth every penny.

Review collected in partnership with Hampton

Helpful?
Thank Akkron R
1 review
Reviewed 25 October 2016

Neat and comfortable hotel. Great amenities. Friendly staffs. The lobby area is very clean. I am a returning customer and I always enjoyed my stay at Hampton Inn. The price is unbeatable. Daily breakfast is convenient and staff helped me making waffles. The front desk staffs are very friendly. The room was very clean and the room furnitures are in... More 

Review collected in partnership with Hampton

Helpful?
Thank 811ladans
Longview, United States
1 review
Reviewed 24 October 2016

Everyone was very courteous. The room was clean. The overall hotel was an A+++ The only thing negative was the continuous road construction in all directions. That wasn't of course the hotels fault. The staff was very efficient.

Review collected in partnership with Hampton

Helpful?
Thank Donna F
Flower Mound, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016

This was a nice hotel. Problem is the excess of construction in the Houston area making it impossible to get around in especially to and from this hotel. This is not a good place to stay for the business traveler unless your appointments are just around the corner.

Review collected in partnership with Hampton

Helpful?
Thank SGoldberg75028
beloit wi
Level Contributor
1 review
Reviewed 21 October 2016

Where to begin. Cockroaches... over 3 inches in length, mold in the air, leaf blowers at 1115pm and 645 am. Repo truck and sculltles in the parking lot Just crazy. Do yourself a favor and never stay here.

Review collected in partnership with Hampton

Helpful?
Thank hayden2
1 review
Reviewed 6 October 2016

Staff was wonderful and helpful, but husband and I had to check into another Hampton (despite it being after 11:00 p.m.) because the mold, mildew, and lysol (in the first room we were offered) smell was overwhelming through the hotel. I have stayed in Hampton's in five states and never had anything but a five star experience. Even while being... More 

Review collected in partnership with Hampton

Helpful?
Thank June B
Woodland Park, Colorado
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 October 2016

EVERYONE was very kind and helpful. In particular, the woman who worked in the kitchen preparing breakfast. Her name was "Ms. D" It was obviously clear that she took great pride in providing the best possible breakfast experience. It was like going to grandma's house for a meal. Great taste, hot (for things that needed to be hot). Most of... More 

Review collected in partnership with Hampton

Helpful?
Thank halwtom
Austin, Texas
1 review
Reviewed 1 October 2016

We were on a weekend trip and I booked that hotel because I wanted Hampton Inn standard. The TV was not working and the air conditioning was very loud. That was not what I expected. I would not stay there again

Review collected in partnership with Hampton

Helpful?
Thank 19matthiast
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear 19matthiast: Thank you for sharing your feedback with us about your recent stay. We are disappointed and extend our apologies about the less than satisfactory experience you had with the TV and the Air conditioning in your guest room.. We will use every resource available to us to correct these issues and prevent them from occurring again. Please contact... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 

Additional Information about Hampton Inn Houston-Brookhollow

Address: 12909 Northwest Fwy, Houston, TX 77040-6303
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $100 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston-Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#62 Family Hotel in Houston
#64 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Houston-Brookhollow staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn Houston-Brookhollow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool is on the even side room numbers, so if you're on the second floor with higher even numbered rooms, it could be loud in summer.”
 of 5 bubbles 666lisav, 14 Jul 2016 | Read review
“Book directly through the hotel and quote them your booking agent; most likely they will offer the same rate.”
 of 5 bubbles ChristineBlair503, 6 Jul 2016 | Read review
“I was on the third floor”
 of 5 bubbles robertaK9613PA, 13 May 2016 | Read review
“Check for discount prices. I paid $74 per night.”
 of 5 bubbles TFranklin601, 26 Apr 2016 | Read review
“choose furthest from adjacent tollway”
 of 5 bubbles 587garyn, 4 Dec 2015 | Read review
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