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Sheraton Houston West

284 reviews
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Traveller (67)
Room & Suite (34)
Dining (13)
Overview
  • Excellent51%
  • Very good29%
  • Average15%
  • Poor2%
  • Terrible3%
Travellers talk about
“club level”(13 reviews)
“front desk”(48 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Houston West
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (284)Write a Review
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263 results
Traveller rating
136
73
37
6
11
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LanguageEnglish
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136
73
37
6
11
Show reviews that mention
All reviewsclub levellobby ambassadorfront deskwest sidetoll roadthe shuttle driverbusiness tripexceptional staffnice hotelcomplimentary breakfastenergy corridorbusiness travelersthe entire staffcomfortable roomsa great staystaying at this hotelroom was large
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1 - 5 of 263 reviews
Reviewed 2 days ago via mobile

My wife and I went to Houston to attend a wedding. We stayed at this hotel. The experience was excellent. The staff were very polite and courteous, the room was clean and the hotel is in a great location. We will definitely go back next...More

1  Thank Talal M
Hotel's Favourite
Reviewed 6 January 2018

I've been staying at the Sheraton Houston West for a good portion of the last 3 months for work. All of the staff have been great since day one. The rooms are comfortable overall. Sometimes the AC/heater can be a little iffy but it's never...More

1  Thank Jeff S
Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 7 January 2018

Dear Jeff S, Thank you for choosing to stay with us and sharing your experiences. We are delighted that you enjoyed your stay. I was pleased to read all your great comments and that you enjoyed your stay with us. We look forward to welcoming...More

Reviewed 4 days ago

The room are clean; the hotel offer FREE snacks (chip, sodas, cereal bars and so on). I lost my toothbrush, they had ones for the guest! We really enjoyed the complimentary breakfast! Thank you so much Jerome!!!!

Thank daphne25robinson
Reviewed 6 days ago via mobile

I've been coming to this Sheraton almost every weekend since June 2017. Why? Is it the 3-1/2 star express deal price on Priceline? No. (It's always a good deal) Because of the staff! Lisa, Ramon, the 2 bartenders, cleaning crew, and the rest of the...More

1  Thank Jeff T
Reviewed 2 weeks ago via mobile

Nice and clean hotel with decent sized swimming pool and good restaurant/bar. Hotel is located very close to Sam Houston toll way and is within few miles to the memorial city center. The staffs were good and responsive. I was specially impressed with the shuttle...More

Thank vishal naik R
Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 2 weeks ago

Thank you for sharing your experience of the Sheraton Houston West Hotel. We are delighted that your stay was enjoyable. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We also thank you for highlighting our Super...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Shuttle Bus Service
Room Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$96 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (67)
Room & Suite (34)
Dining (13)
Pool & Beach (4)
Questions & Answers
Ask a question
Kim S
7 February 2018|
AnswerShow all 2 answers
Response from Diveshack0674 | Reviewed this property |
I believe it is.
0
Votes
Room Tips
"Club floors"
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"Rooms close to the elevator can be a bit noisy"
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"i got one of the higher floors as a preferred guest. If you are a smoker you might want to be on a lower..."
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"Club Floor is worth the upgrade"
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