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All reviewsclub levellobby ambassadorfront deskwest sidetoll roadthe shuttle driverbusiness tripexceptional staffnice hotelcomplimentary breakfastenergy corridorbusiness travelersthe entire staffcomfortable roomsa great staystaying at this hotelroom was large
My wife and I went to Houston to attend a wedding. We stayed at this hotel. The experience was excellent.
The staff were very polite and courteous, the room was clean and the hotel is in a great location.
We will definitely go back next...More
I've been staying at the Sheraton Houston West for a good portion of the last 3 months for work. All of the staff have been great since day one. The rooms are comfortable overall. Sometimes the AC/heater can be a little iffy but it's never...More
1 Thank Jeff S
Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 7 January 2018
Dear Jeff S,
Thank you for choosing to stay with us and sharing your experiences. We are delighted that you enjoyed your stay. I was pleased to read all your great comments and that you enjoyed your stay with us. We look forward to welcoming...More
The room are clean; the hotel offer FREE snacks (chip, sodas, cereal bars and so on). I lost my toothbrush, they had ones for the guest! We really enjoyed the complimentary breakfast!
Thank you so much Jerome!!!!
I've been coming to this Sheraton almost every weekend since June 2017. Why? Is it the 3-1/2 star express deal price on Priceline? No. (It's always a good deal) Because of the staff! Lisa, Ramon, the 2 bartenders, cleaning crew, and the rest of the...More
Nice and clean hotel with decent sized swimming pool and good restaurant/bar. Hotel is located very close to Sam Houston toll way and is within few miles to the memorial city center. The staffs were good and responsive. I was specially impressed with the shuttle...More
Thank vishal naik R
Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 2 weeks ago
Thank you for sharing your experience of the Sheraton Houston West Hotel. We are delighted that your stay was enjoyable. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We also thank you for highlighting our Super...More