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Candlewood Suites Westchase-Westheimer

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Candlewood Suites Westchase-Westheimer
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25 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Corpus Christi, Texas
Reviewed 28 October 2016

Clean rooms, convenient location, friendly staff. Stay there often on business. Not to mention the free food and drink happy hour every Wednesday evening. I would highly suggest this hotel to anyone looking for a great value stay.

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Helpful?
Thank R C
Jimmi L, Front Office Manager at Candlewood Suites Westchase-Westheimer, responded to this review

Thank you so much for your 5 star review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jimmi L Operations Manager

Norman, Oklahoma
Reviewed 24 October 2016

It was a comfy and welcoming suite. Visited there with 2 kids and everything was great. The night staff, Maaz, was very nice to help me finding grocery stores near the hotel. Affordable and good hotel. Will stay again.

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Helpful?
Thank MangoPapa
Jimmi L, Front Office Manager at Candlewood Suites Westchase-Westheimer, responded to this review

Thank you so much for your 5 star review of our hotel. I am pleased to hear you enjoyed your stay with us. We are lucky to have such a great group of front desk associates.  A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again....

Reviewed 17 October 2016

I usually stay at the Candlewood right off of Beltway 8, just a few miles away, but booked this one by mistake. Boy, what a difference! I usually really like Candlewoods but my experience here was terrible. First, it's in a pretty poor neighborhood with horrid traffic. Second, it smells. The 1st floor smells like dogs pretty strongly. My room...

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Helpful?
Thank WorldDuo
IHGService, Guest Relations Manager at Candlewood Suites Westchase-Westheimer, responded to this review

Dear WorldDuo, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for falling short of your expectations regarding the room you were given. Your feedback is troubling and will surely be looked into. Rest assured it will be...

McHenry, Illinois
Reviewed 26 September 2016

I stayed at this hotel for business. I selected it for the features, like a stove, microwave, dishwasher and refrigerator. When I checked in, my room had several small problems. 1. Bulletin fell off the wall, 2. Phone would not dial, and 3. The clock radio was not working properly. I complained to the hotel staff and they kindly switched...

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Helpful?
Thank InternationalTom
IHGService, Guest Relations Manager at Candlewood Suites Westchase-Westheimer, responded to this review

Dear InternationalTom, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We truly regret the overall disappointment you may have had especially with the room that you were given and maintenance levels on site being below par. We have...

Katy, Texas
Reviewed 14 June 2016

This place was a great home away from home and pet friendly! Cleanliness and the friendly Front Desk staff was the best you could ask for. I was very pleased with my room as it had a kitchenette and I slept very comfortably. On Wednesday they have a social for the guest where they cater in food and drinks to...

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Helpful?
Thank Jimmi L
Jimmi L, Front Office Manager at Candlewood Suites Westchase-Westheimer, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jimmi L Operations Manager

Reviewed 9 June 2016 via mobile

I have stayed at the candlewood suites and it was great the staff is friendly,rooms are clean,they have a pool wich was important after a long day at work nice kitchen, spaceous room, price is worth every penny

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Helpful?
Thank travelerpoint0
Fort Campbell, Kentucky
Reviewed 3 June 2016

This Property is 100% Professional and of very high standards the rooms are so clean the grounds are immaculate the pool sparkles all staff are friendly and go out of there way your vehicles are very safe in car park this place is the place to stay children are very welcome as well Heb 2 blocks down and restaurants close...

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Helpful?
Thank trudimcphee09
Morgan City, Louisiana
Reviewed 24 March 2016 via mobile

Very nice hotel. Not flashy or great, but solid. The rooms were nice, the location was great and the staff friendly. We wanted to enjoy the jacuzzi but the water wasn't hot. We told front desk and they were getting maintenance to fix. With it being a Candlewood there wasn't breakfast, but we knew that and it was fine! One...

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Thank MattMarcantonio
Brisbane, Australia
Reviewed 23 November 2015

The hotel is old school rooms with big old fridges and air conditioners, very noisy with either running which in Houston is likely most of the year. Room also "smelt funny" which might have been just my room but hard to tell. Wireless/Internet speeds where pretty good I didn't have any problems used for my work or play. There is...

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Helpful?
Thank Graham_Nicholson
IHGCare, Guest Relations Manager at Candlewood Suites Westchase-Westheimer, responded to this review

Dear Graham_Nicholson, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. Thank you for noting our good WiFi connection and friendly staff. However, it is with utter regret to know that you are not thoroughly...

Houston, Texas
Reviewed 1 October 2015

We have been staying in this Hotel for many times. This Hotel is improving as the years go by. PROS: The staffs are friendlier. Plenty of parking space Location is great. Since this is Westheimer, all restaurants and malls are close by. Rooms are decently sized and clean Microwave, cooking range, Iron box/board and Fridges are provided They have a...

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Thank mahendran_sella

38 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Comfortable Accommodations at our West Houston Hotel Welcome to the Candlewood Suites in west Houston situated between I-10 and the West Park Tollway. Our Houston, Texas extended stay hotel is located in west Houston with easy access to local businesses and attractions. Leisure travelers lodging in our metro Houston hotel enjoy convenient access to nearby attractions. If you want to spend the day outdoors, the Houston Zoo, George Bush Park and Memorial Park are all within 20 miles of our hotel. If you'd like to stay indoors, you can visit the Galleria Mall, Reliant Stadium, the downtown Aquarium and the Houston Museum District, which features 18 museums, including the Health Museum, the Children's Museum of Houston, the Menil Collection and the Houston Museum of Natural Science. Our Houston extended stay hotel is conveniently located near many area businesses, including Halliburton, Western Geophysical, Citgo/Exxon, Quest Diagnostics, Honeywell, Conoco Phillips and BP. Our metro Houston hotel's superb business services include complimentary high-speed, wireless Internet access, copying services and two meeting rooms. Our west Houston hotel offers cozy accommodations with amenities that offer the Comforts of Home. Amenities include an on-site convenience store, complimentary laundry services, a movie library and a fitness center. Book your Houston hotel reservations today at Candlewood Suites in West Houston. ... more   less 

Additional Information about Candlewood Suites Westchase-Westheimer

Address: 11280 Westheimer Rd, Houston, TX 77042
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $111 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Westchase-Westheimer 2.5*
Number of rooms: 81
Reservation Options:
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Questions & Answers

Questions? Get answers from Candlewood Suites Westchase-Westheimer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for business travels who want to cook a few meals and stay in shape while away from home”
 of 5 bubbles InternationalTom, 25 Sep 2016 | Read review
“Get a top floor room so that you don't hear people walking on the ceiling all night!”
 of 5 bubbles WindWolfess, 17 Apr 2013 | Read review
“either/or... No view to speak of so pick a room based on the number of desired beds. Candlewood Suites often have a few one bedroom suites so splurge...”
 of 5 bubbles view-with-a-room, 11 Nov 2012 | Read review
“If you're a smoker... make sure you take a strong air freshioner along because the smoking rooms reek.”
 of 5 bubbles cirrusminor, 13 Oct 2012 | Read review
“Make sure you ask the front desk to tweak your AC to not turn off with not movement in the room.”
 of 5 bubbles jcp001, 28 Aug 2012 | Read review
5 of 5
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