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Aloft Houston by the Galleria

323 reviews
#176 of 518 Hotels in Houston
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Traveller (92)
Room & Suite (35)
Dining (4)
Overview
  • Excellent24%
  • Very good41%
  • Average23%
  • Poor7%
  • Terrible5%
Travellers talk about
“wxyz bar”(5 reviews)
“parking garage”(13 reviews)
“indoor pool”(12 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Fitness centre
3.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (323)Write a Review
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All reviewswxyz barparking garageindoor poolthe ac unitrooms are smallroom keywould stay here againper daybusiness tripbusiness travelerswater pressureenjoyed my staybusiness centercalled the front deskthe room was nicecoffee makergalleria
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1 - 5 of 297 reviews
Reviewed 2 days ago via mobile

I was unhappy as soon as I got there because I didn’t realize there was an 18.00 a day parking fee. Then I went to get an omelette from the kitchen and it was 9.00 so I was expecting like an ihop omelette. It looked...More

Thank Sockermom
Hotel's Favourite
Reviewed 8 December 2017 via mobile

Was in Houston for only 1 night in November and decided to stay near the Galleria area, very good location (short walk)to go shopping and to the restaurants at the Galleria. The 3 different hotel personnel that I spoke with were extremely friendly, helpful, and...More

Thank Brad S
Reviewed 5 days ago via mobile

First we got a special rate thru Groupon. We haven’t traveled with our fur baby much and didn’t want to go without her. Aloft doesn’t charge extra or non refundable cleaning fee, so we were overjoyed. The room was nice. Bed a bit lumpy but...More

Thank ftloos
Reviewed 5 days ago via mobile

I’ve stayed here before a few years ago and from that previous stay until now there’s been a decline in the quality. My room looked like it was cleaned in a rushed manner. There was some trash left on floor under the counter, no soap...More

Thank Robert P
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 3 days ago

Hi Robert- We are so happy you enjoyed the comfort of our bedding as every room has a Westin Heavenly bed installed in it, our great location in the Galleria as well as guest service oriented team of talent. We truly appreciate the review and...More

Reviewed 10 December 2017 via mobile

Our stay wasn’t terrible but honestly the worst I’ve experienced. It wasn’t very clean but the decor was nice, awful customer service but great location, no complimentary breakfast and the food is ridiculously expensive, the pool is about 3ft deep all around and although it...More

Thank MdVelasquez
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$103 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (92)
Room & Suite (35)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (65)
Bathroom (8)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Richie N
24 June 2017|
AnswerShow all 3 answers
Response from Vicki J | Reviewed this property |
You can always request
0
Votes
Lashandra D
19 March 2016|
AnswerShow all 6 answers
Response from Max J | Property representative |
Currently they do offer shuttle service mon thru fri every half hour from 7:30 am to noon then again from 4:30 pm to 8 pm. They will discontinue this service effective May 1st.
0
Votes
gnatnelson
9 July 2015|
AnswerShow all 4 answers
Response from max j | Property representative |
Correct we do not offer a spa at this location but we do reccomend the one at the St. Regis hotel.
0
Votes
Room Tips
"Bring your own body wash!"
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"Ask for room as far from Westheimer as possible to reduce noise."
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"Choose a room without unauthorized charges."
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"Looks like there was a fun bar/restaurant across the street..."
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