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Aloft Houston by the Galleria

330 reviews
#180 of 517 Hotels in Houston
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Traveller (94)
Room & Suite (45)
Dining (4)
Overview
  • Excellent24%
  • Very good40%
  • Average23%
  • Poor7%
  • Terrible6%
Travellers talk about
“wxyz bar”(5 reviews)
“parking garage”(13 reviews)
“indoor pool”(12 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Fitness centre
3.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (330)Write a Review
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All reviewswxyz barparking garageindoor poolmodern designthe ac unitroom keywould stay here againper daybusiness travelersbusiness tripthe room was niceenjoyed my staybusiness centercalled the front deskcoffee makergallerialobby
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11 - 15 of 304 reviews
Reviewed 10 December 2017 via mobile

Our stay wasn’t terrible but honestly the worst I’ve experienced. It wasn’t very clean but the decor was nice, awful customer service but great location, no complimentary breakfast and the food is ridiculously expensive, the pool is about 3ft deep all around and although it...More

1  Thank MdVelasquez
Reviewed 8 December 2017 via mobile

Was in Houston for only 1 night in November and decided to stay near the Galleria area, very good location (short walk)to go shopping and to the restaurants at the Galleria. The 3 different hotel personnel that I spoke with were extremely friendly, helpful, and...More

1  Thank Brad S
Reviewed 21 October 2017

I frequent Houston often on business and am a Platinum member separately both with Marriott and with SPG (over 150 hotel nights/yr). I booked this hotel because there were no other rooms available at any other hotel in the Galleria area on my last-minute trip...More

1  Thank WorkTraveler2000
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 23 October 2017

Thank you for your review about your experience at check in. We truly value each and every guest’s feedback especially our Platinum members. While the response you received was not the type that we would expect any of our staff to give to a guest...More

Reviewed 14 October 2017 via mobile

First time to stay at this property. Room and lobby very clean. Service was great. My only complaint is that they wanted to charge me $75 for early check in. I left and came back rather than pay the fee. Price was reasonable for such...More

1  Thank Eric O
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 17 October 2017

Thank you for feedback about your recent stay and we are so happy that you loved our location, our clean rooms and neat & spacious lobby area. We do apologize that we could not accommodate your request for an early arrival but we were more...More

Reviewed 11 October 2017

This is a very clean and modern hotel. If you like NYC loft style hotels, you will appreciate this experience. The staff was extremely helpful. The hotel is quiet with nice amenities. Most visitors were young business travelers, but as a baby-boomer, I was comfortable....More

1  Thank Laurababyboomer
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$104 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (94)
Room & Suite (45)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Richie N
24 June 2017|
AnswerShow all 3 answers
Response from Vicki J | Reviewed this property |
You can always request
0
Votes
Lashandra D
19 March 2016|
AnswerShow all 6 answers
Response from Max J | Property representative |
Currently they do offer shuttle service mon thru fri every half hour from 7:30 am to noon then again from 4:30 pm to 8 pm. They will discontinue this service effective May 1st.
0
Votes
gnatnelson
9 July 2015|
AnswerShow all 4 answers
Response from max j | Property representative |
Correct we do not offer a spa at this location but we do reccomend the one at the St. Regis hotel.
0
Votes
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Room Tips
"Don’t stay here?"
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"I'm on the 10th floor. Haven't heard a sound!"
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"Bring your own body wash!"
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"Ask for room as far from Westheimer as possible to reduce noise."
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