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Hotel Sorella CITYCENTRE

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#6 of 497 Hotels in Houston
Certificate of Excellence
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Hotel Sorella CITYCENTRE
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888 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Sorella CITYCENTRE
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Showing 868: English reviews
Reviewed 3 weeks ago

We had a girls night and stayed in one of their penthouses. It was amazing! So much to do right there within walking distance. The penthouse was beautiful!! Booking went very smooth and Andrea in billing was very helpful! Great customer service! We will be coming back for sure!!

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Helpful?
Thank Beth T
Sugar land, Texas
Reviewed 4 weeks ago

Our company had a Christmas party in City Center, all the crew stayed at the Hotel Sorella. Rooms were nice and large. Great towels, good view, and the staff were very nice. We got a late checkout, which allowed us a couple more hours to rest. Very quiet so we were able to sleep in. We left our bags at...

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Helpful?
Thank Tim M
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and recognizing the efforts of our team. We cannot wait for you to stay with us again. Sincerely, Ryan Gullion General Manager

Houston, Texas
Reviewed 4 weeks ago via mobile

We did the NYE package last year with brunch in the morning, included . We had a great time! The hotel is prime viewing for the City Center fireworks plus there is a fun party in the bar. Unless you have a security wrist band you aren't getting in the hotel either. We highly recommend the hotel!

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Thank alikat92
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and we hope you had a great year. We always have a big time planned for NYE and this year is no exception. Sincerely, Ryan Gullion General Manager

Seattle, Washington
Reviewed 13 December 2016

Danny Ruiz, guest service manager, went above and beyond to ensure that I had a wonderful stay December 8 - 11, 2016. He found the boxes of gifts for a meeting that were shipped to the hotel for me, but had the wrong name on the shipment. My stress instantly became joy as the result of this exceptional young man....

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Thank wandastar2016
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us. We are so happy to hear that Danny was able to assist you. He is exceptional. Please come back soon. Sincerely, Ryan Gullion General Manager

Reviewed 12 December 2016 via mobile

I stayed at Hotel Sorella for two nights and my room was very comfortable and relaxing. The service and room service was excellent. It's located in a great location with everything you need right in the same area, not to mention a bar in the hotel that is very good. I highly recommend Hotel Sorella if you are looking for...

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Thank Kelubia M
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for staying with us and sharing your feedback. We hope you are able to return soon. Sincerely, Ryan Gullion General Manager

Darwin, Australia
Reviewed 12 December 2016 via mobile

Liked the location of the hotel, within walking distance to shops and restaurants. The room I found cold (in terms of decor not temperature). We had upgraded to a junior suite but it still wasn't that large especially with 2 children. Although we had ordered a crib and extra bed we had to ask a couple of times before they...

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Helpful?
Thank BubbleGirl13
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and sharing your feedback. We realize there is always room for improvement and your contribution is very helpful in assisting us to do better. Sincerely, Ryan Gullion General Manager

Pearland, Texas
Reviewed 12 December 2016 via mobile

We had a wonderful stay. We were there for a family reunion. Beautiful hotel. Clean rooms. Al, the manager at night, was exceptional. We loved the Monnalisa Bar and the bar staff. This our new favorite hotel in Houston.

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Thank h8d888
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and recognizing the efforts of our team. We hope you are able to return soon. Sincerely, Ryan Gullion General Manager

Reviewed 11 December 2016 via mobile

Hotel Sorella is a fancy hotel with one of the nicest views I have seen so far. I visited Hotel Sorella during Christmas. I found this Hotel very cozy/comfortable. I hope you enjoy your stay and my review. 😀

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Thank PowerGaming
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your experience. We are thrilled to know you had a great stay with us. Sincerely, Ryan Gullion General Manager

Reviewed 11 December 2016 via mobile

Stayed at the hotel for work. Had a great time at the Mona Lisa bar. Definelty should check it out on your visit. Patrick, Delfino, Guillermo and JC were friendly and gave me great service. Will definitely be back there my next visit. I definetly recommend this Hotel.

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Thank jay_8295
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and taking the time to share your experience. We look forward to many return visits. Sincerely, Ryan Gullion General Manager

Reviewed 10 December 2016 via mobile

Stayed at the hotel, had an amazing time had a few drinks at the bar Delfino, Patrick and JC were great to share stories with. Next day had an awesome breakfast .. Any one in town for a weekend I definetly recommend it!!!

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Thank eduardo n
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and taking the time to share your experience. We look forward to many return visits. Sincerely, Ryan Gullion General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $274 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorella CITYCENTRE staff and other travellers.
8 questions
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Baton Rouge, Louisiana
san jose, ca, usa
7 months ago
Austin, Texas
over a year ago

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Questions? Get answers from Hotel Sorella CITYCENTRE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on east side offer cool view of the green park”
 of 5 bubbles nich0lasp0, 16 Jan 2017 | Read review
“7th floor was great”
 of 5 bubbles karenbF208HI, 12 Jan 2017 | Read review
“Higher floors will be quieter and will have better views, of course.”
 of 5 bubbles 31barretta, 1 Jan 2017 | Read review
“Visit shops nearby. The suites can be so comfortable that you might not leave the hotel. The Mona Lisa is great nightlife.”
 of 5 bubbles TayC50, 23 Dec 2016 | Read review
“1108 was a fabulous room!!”
 of 5 bubbles betht862, 23 Dec 2016 | Read review
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