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Hotel Sorella CITYCENTRE

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Traveller (242)
Room & Suite (153)
Storyboard
Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“mona lisa”(37 reviews)
“radio milano”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Hotel Sorella CITYCENTRE
Offers & Announcements: Romance Package
Hotel packages
Offers from Hotel Sorella CITYCENTRE
Offers & Announcements: Romance Package
Hotel packages
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,174)
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Traveller rating
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All reviewsmona lisaradio milanorestaurants and shopswithin walking distancechocolate covered strawberriesbeautiful hoteljunior suitecontinental breakfastbottle of champagneyogurtparking garagevalet servicespecial thanksenergy corridorhotel barrooms are spaciousbusiness trip
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21 - 25 of 1,146 reviews
Reviewed 18 March 2018 via mobile

The hotel offered a very pleasant stay with impressive accommodations, but the focus of this review is on the service! The service at every point of contact was great, especially from a particular employee, Raphael. He was outstanding!More

Thank Coltan P
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded 4 weeks ago

Dear Coltan, There is not words to express how satisfy we are with you review about our performance. I want to thank you for taking the time to complete the review via TripAdvisor.I assure you that your kind comments about Raphael will be the highlight...More

Reviewed 17 March 2018

We recently used the hotel to host guests for my daughter's wedding and for the wedding party to get ready for the wedding. The staff were very accommodating and the rooms were beautiful and comfortable. The front door staff was always helpful in getting things...More

Thank dsutt22
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded 4 weeks ago

Dear Guest, Thank you for your loyalty to our hotel and for consider us an amazing place to stay. I will share your kind comments with our front desk team.They are diligent and detail oriented to ensure all our guest feel comfortable. Yes, City Center...More

Reviewed 16 March 2018

We came from San Antonio to pick up a family member at the airport and decided to go one day earlier and visit the Museum of National History and Science. Well not so fast after being upgraded t we decided to take advantage of the...More

Review collected in partnership with this hotel
Thank philippe113
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded 4 weeks ago

Dear Philippe113, Thank you for taking the time to share your positive feedback with us via TripAdvisor! We are delighted to hear of the pleasant stay you had along with exceptional service. At Hotel Sorella, we strive to provide the best accommodations and service and...More

Reviewed 16 March 2018

This is the perfect restaurant for business travelers to Houston. Not too far from the business district and with all the amenities anyone could want: LA Fitness, shopping, restaurants (breakfast, lunch or dinner), etc. Not to mention the details of the hotel: room cleanliness, great...More

Review collected in partnership with this hotel
Thank sce1955
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded 2 weeks ago

Dear Guest, Thanks for taking a moment to share your experience with us on Trip Advisor! We are glad you were able to experience and enjoy our world- class service and one-of-a-kind convenient location city center. Lifetime fitness is a great facility and our guest...More

Reviewed 14 March 2018

Staff make it easy to stay and return to this hotel, Raphael in particular in the front door team has been exemplar in customer service, support and going the extra mile to help ease my stay - no problem or matter is too big or...More

Thank mrsneild
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$187 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$187 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (242)
Room & Suite (153)
Pool & Beach (30)
Dining (19)
Business Centre & Event Rooms (4)
Amenities (2)
Questions & Answers
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beckiebradshaw
29 May 2017|
AnswerShow all 4 answers
Response from Robert N | Reviewed this property |
Uber. But if you drive you must get off on the beltway 8 feeder road before you reach I10 and Uturn at Kimberly lane.
0
Votes
roniwill88
10 May 2017|
AnswerShow all 4 answers
Response from Mike M | Reviewed this property |
I would recommend you ask the hotel regarding something like this. I noticed a wedding party getting photos done, but they may have asked permission.
0
Votes
emscurtis
6 September 2016|
AnswerShow all 4 answers
Response from rovenafundaof | Reviewed this property |
Yes, they do have it. If you call in advance requesting it, you will have it in your bedroom waiting for you.
2
Votes
Room Tips
"I was on the tenth floor-had an odd numbered room, faced the Katy Hwy-and the room was very quite."
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"the only negative I have was the desk was on the small size. work space felt cramped."
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"The property is 100% safe & secure for all travelers."
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"Face the green and not the freeway!"
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