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Element by Westin Houston Vintage Park

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#148 of 500 Hotels in Houston
GreenLeadersGold level
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Element by Westin Houston Vintage Park
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311 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Hattiesburg, Mississippi
Reviewed 1 week ago via mobile

I was just given a head's up to try this as my last resort. I've been dealing with this hotel and my credit card company since September, trying to get my card refunded. We checked in on August 19th. A Houston family member had prepaid for the room. At check in, we were asked for a credit card that was...

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Helpful?
Thank KSmith1971
Management response:

Thank you for reaching out. I recently took over this site as General Manager and was just made aware of your previous billing concerns. I am very sorry to hear of your struggles and will reach out to you immediately to resolve. Thank you again for your review and I look forward to speaking with you soon.

Reviewed 4 weeks ago via mobile

We booked the room because it was close to a venue for a wedding we went to. The hotel us located in a great area. Walking distance from an amazing outdoor mall with shopping and restaurants The room itself has a full kitchen and couch. I would for sure stay there again

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Helpful?
Thank kim a
Management response:

Thank you for your review. We are thrilled to see that you enjoyed both our rooms and our proximity to the Vintage Park Mall. We look forward to having you as our guest again soon!

Winterset, Iowa
Reviewed 4 weeks ago

The Element is a very sleek and modern hotel. It's almost a European style hotel. The rooms are fairly good sized, but almost seem crowded. I especially enjoyed the public areas. The lobby area is very nice, and there is plenty of room for several different groups to sit and have conversations. The same for the courtyard/pool area. Breakfast was...

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Helpful?
Thank JDP1477
Management response:

Thank you for your review of your recent experience. While we are sorry to hear that your housekeeping service was not received as expected, we are glad to hear that you enjoyed our hotel overall and that our public space was especially inviting for you and your friends and family. Thank you again and we look forward to serving you...

McAllen, Texas
Reviewed 31 October 2016

Loved everything about this hotel. Seemed to cater to all age groups. Lots of eating and events in the area. Staff was friendly. Breakfast was amazing. Fire pit and pool were a great way to end the night!

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Helpful?
1Thank carrie s
San Antonio, Texas
Reviewed 18 October 2016

Not only the staff is very friendly, the location is great and the pillows are the best ever! Nice room layout with everything you need in it. Desk, little kitchen, refrigerator, coffee maker, hair dryer, iron, safe, etc.

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1Thank Anna R
Barbados
Reviewed 16 September 2016 via mobile

The Element has no bar and no restaurant but is a short walk from Vintage Park where there are loads of good restaurants and bars. The hotel rooms are comfortable and the staff are friendly. The lobby area looks a bit spartan, a bit like a college canteen. A good relatively cheap hotel -if you are OK with no bar...

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Helpful?
Thank chelsfieldalan
Steven T, Manager at Element by Westin Houston Vintage Park, responded to this review

Thank you for staying with us! We are very glad you enjoyed your stay. Vanessa V

Brooklyn, New York, United States
Reviewed 7 September 2016

Even though a hurricane hit the area while we were staying at the Element, the hotel made plans for making sure we were taken care of during our stay. The hotel has ample parking, a nice sized pool, a great lounge and is near a fantastic shopping and restaurant area - Vintage Park.

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Helpful?
Thank Darcie R
Steven T, Manager at Element by Westin Houston Vintage Park, responded to this review

Thank you for staying with us Darcie! We are very glad you enjoyed your stay and our staff made you feel welcome and safe. We hope to see you on your next trip to Houston! Sincerely, Vanessa V

Pittsburgh
Reviewed 2 August 2016 via mobile

All the comforts of home! Full kitchen includes a cooktop & dishwasher, pots & pans etc etc! Beautiful updated decor and very Eco-friendly! Nightly drinks & apps, you could grab some munchies after work and a drink before heading to your room. Nice, quiet. Soft bed, beautiful bathroom tile, optional waterfall showerhead. Loved this hotel! Wish there were more of...

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Helpful?
Thank angeleo2
Steven T, Manager at Element by Westin Houston Vintage Park, responded to this review

Hello Angeleo2, We are very glad to hear that you enjoyed your stay with us! Thank you for your feed back and hope to have you back soon. -Vanessa

Reviewed 31 July 2016 via mobile

We live in the area and this is my go to place to have family stay when they visit. It is clean, close to good food and shopping and always has friendly staff. My aunt was just in town and stayed here for three days. Once again we were impressed with great breakfast, a cool quiet room and modern touches.

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Helpful?
Thank Eric W
Steven T, Manager at Element by Westin Houston Vintage Park, responded to this review

Hello Eric W, We are very pleased to hear that you and your guests enjoy our hotel, we are very glad we can make your family feel at home while traveling. Thank you for chossing our hotel! - Vanessa

Reviewed 28 July 2016 via mobile

Was very impressed!i was satisfied with customer service.i had a chance to experience the appetizer/drinks hour from 6-8pm.Also the breakfast in the morning.It both satisfied my hunger.Room was clean and to my satisfaction upon checking in.Checked out the pool and it was just right,wasnt to cool.Keep up the Good work!

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Helpful?
Thank hanaiya
Steven T, Manager at Element by Westin Houston Vintage Park, responded to this review

Hello Hanaiya, Thank you for your feedback; we are very glad to hear you enjoyed yourself during your stay. Hope you choose to stay with us in the near future. -Vanessa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Part of an upscale Houston's bustling Northwest, Element Houston Vintage Park Hotel is moments from the Willowbrook shopping complexes. ... more   less 

Additional Information about Element by Westin Houston Vintage Park

Address: 14555 Vintage Preserve Pkwy, Houston, TX 77070-2124
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $138 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Element by Westin Houston Vintage Park 3*
Number of rooms: 123
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Also Known As:
Element By Westin Houston Vintage Park Hotel Houston
Hotel Style:
#4 Green Hotel in Houston
#130 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Element by Westin Houston Vintage Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good”
 of 5 bubbles annarI8188FQ, 17 Oct 2016 | Read review
“Ground Floor Rooms are off the outdoor seating area and near the pool. Very nice”
 of 5 bubbles DarcieR151, 7 Sep 2016 | Read review
“Despite parking on all sides of the building, ours (pool side, ground level) was very quiet.”
 of 5 bubbles GradyVT8, 17 Jul 2016 | Read review
“Check rates 24 hours before checking in.”
 of 5 bubbles Ready2TravelHouston, 7 Jul 2016 | Read review
“I love having a view of the pool area.”
  • Every room has plenty of dishes
  • A great kitchen to cook in
  • Perfect size bathroom
 of 5 bubbles Q3295LJbenc, 28 Apr 2016 | Read review
5 of 5
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