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Excellent place, good price. Room was large, clean, up to date (we had three people and two dogs and didn't feel crowded). You do have to call the hotel directly and tell them you have dogs, as they only allow dogs on the first floor...More
Response from Tiffany W, Guest Relations Manager at Element by Westin Houston Vintage ParkResponded 22 September 2017
Thank you for your stay with us and for sharing your experience with our other travelers. We were pleased to read you liked the size of the room and were comfortable. There is a special place in our hearts for our furry friends and...More
My wife and I just stayed two nights at this hotel and we felt this hotel was anything but average...it was amazing. First of all, the woman at the front desk was extremely nice and helpful upon are arrival -- and so was the woman...More
Response from Tiffany W, Guest Relations Manager at Element by Westin Houston Vintage ParkResponded 9 August 2017
Dear happy guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We do take pride in catering to our guests' needs the best we can and will definitely pass this along to our team. We look forward...More
For the rate, not a bad place to stay, especially if you are needing something this side of town. I was upgraded due to status to a suite, which was OK, but just very, very plain. No real workspace which was annoying, and what I...More
Response from Tiffany W, Guest Relations Manager at Element by Westin Houston Vintage ParkResponded 6 July 2017
Thank you for taking the time to share your valuable review. The experiences you described are not characterized of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team and we look...More
Stayed here two years ago when we were going to a wedding. At that time the room was spacious and had a lot of amenities. This time the room is quite small and somewhat confining. Hotel gives an appearance of a New York City or...More
The employees are under-trained on the systems and processes, which leads to duplicate Charges to customers.
The was no manager on duty either at night or during the morning.
Assistant manager does not care about their guest or resolving issues. I will stop short of...More
US$124 - US$262 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Green Hotel in Houston
#130 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Element By Westin Houston Vintage Park Hotel Houston