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Element by Westin Houston Vintage Park

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#159 of 499 Hotels in Houston
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Element by Westin Houston Vintage Park
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316 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Reviewed 5 March 2014 via mobile

We booked a room for the weekend. The room was located in the first floor and had a kitchen with a refrigerator, microwave, dishwasher and sink along with dishes and utensils as well as a full size L shaped couch, desk and bed. The furniture itself was scratched and marred and felt cheap. But, the bathroom was well planned with...

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Helpful?
Thank Preciosabeleza
Kailee S, Director of Sales at Element by Westin Houston Vintage Park, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay at the Element hotel. I'm glad that you had an enjoyable stay and appreciated the amenities in the room and near by. I will pass along your comments to our General Manager, Tim Douglas regarding the condition of the furniture. Thank you again for...

Glasgow, United Kingdom
Reviewed 2 February 2014

Initial impressions when you first enter the hotel are good but once you leave the main reception area, things become quite average. Reception area is big, bright and roomy, but my room was on the second floor and the corridor is dull and brown....brown walls, brown doors...rather depressing. I had a one bedroom suite which was really nice. You have...

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2Thank JohnAChalmers
TLozano, Starwood Hotels and Resorts at Element by Westin Houston Vintage Park, responded to this review

Dear JohnAChalmers, Thank you for taking the time to write about your recent stay. I am glad you enjoyed the lobby and your suite but I apologize that some of the items in your guest room and the breakfast options did not meet your expectations. I will be sure to share your feedback with our managements teams to that they...

Reviewed 2 February 2014 via mobile

Did not want to go into Houston so looked for a hotel just out of town. Found this place & thought ok, it's a Weston how bad can it be? As a Starwood member I have stayed at various properties all over & this doesn't live up to the brand. It's located in a "Stepford Wife" community, which is very...

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2Thank Mono20013
TLozano, Starwood Hotels and Resorts at Element by Westin Houston Vintage Park, responded to this review

Dear Mono20013, Thank you for sharing your feedback on your recent stay. I apologize that your stay did not meet your expectations and I will be sure to share your feedback with our engineering teams to address some of the issues you encountered.

Santiago
Reviewed 30 January 2014

I travel to Houston in November, and I love this hotel, it's very nice, the room was good size, and the bed was so confy, so many pillows and soft. nice bathroom as well, very clean. The plus things for this hotel ir the great breakfast thay they offer, and also the complementary taxi, the driver took me and an...

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Thank Berni_y_Andres
TLozano, Starwood Hotels and Resorts at Element by Westin Houston Vintage Park, responded to this review

Dear Bernie_y_Andres, Thank you so much for writing about your recent stay. We are so glad you enjoyed your room and as well as our hotel features. We look forward to welcoming you back again.

Brisbane Australia
Reviewed 22 January 2014

1st time to the Element. Checkin went smoothly. Room (1bedroom) was different but very clean very comfortable & at long last cutlery & wine glasses (not something we found in all the Embassy Suites) From the huge king size bed (but please watch the corners of the timber base they are very sharp on your legs) to yay a full...

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Thank Peggysue45
TLozano, Starwood Hotels and Resorts at Element by Westin Houston Vintage Park, responded to this review

Dear Peggysue45, Thank you so much for writing about your recent stay. I am so glad you enjoyed your overall stay as well your guest room and amenities. We look forward to welcoming back soon.

San Francisco, California
Reviewed 16 January 2014

This hotel is truly the worst one I've stayed in the whole Starwood chain. Every time I'm here, the experience is different, and not in a good way. This time, I'm up at 4AM because they're taking trash outside, and the noises outside the window are outrageous. Acoustics in this place are pathetic, and just when you think you're asleep,...

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3Thank hi_stick
TLozano, Starwood Hotels and Resorts at Element by Westin Houston Vintage Park, responded to this review

Dear hi_stick, Thank you for sharing your feedback. I do apologize that your stay did not meet your expectations. I will be sure to share your comments to our management team so that they can look further into the issues you have been experiencing.

Haifa, Israel
Reviewed 15 January 2014

I had a very strange feeling entering this hotel. It was somewhat simple and non-pretending interior design. I felt like being back at 80th... Despite it everything is OK, rooms are big and clean. Good for those who need to work at the hotel - good desk, comfortable chair, free Wifi... Sleeping quality was good. For those who need there...

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Thank IgorL
TLozano, Starwood Hotels and Resorts at Element by Westin Houston Vintage Park, responded to this review

Dear IgorL, Thank you for sharing your feedback on your recent stay. We are glad you enjoyed your guest room, location and staff. We look forward to welcoming you back again the next time you are in the area.

Austin, Texas
Reviewed 14 January 2014

I was so disappointed with this hotel. Those things happen, I understand that. But what really upset me was the fact that when I complained in writing to the management, I received a form letter which clearly indicated that my letter had not been read at all. This behavior is simply UNACCEPTABLE. The things wrong with this hotel and my...

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3Thank jecceh
Kailee S, Director of Sales at Element by Westin Houston Vintage Park, responded to this review

Dear guest, Thank you for taking the time to highlight your concerns and issues. My sincerest apologies that your stay was less than satisfactory. Please feel free to contact our General Manager, Tim Douglas to further discuss your disappointments at tim.douglas@elementhoustonvintagepark.com. Thank you and live well.

San Antonio, Texas
Reviewed 7 January 2014

Element by Westin is tucked away in a very wooded portion of the Vintage Park area (far NW Houston) that has been beautifully developed by Kickerillo. In the adjacent shopping center, there is a very nice HEB Market that is part of their upscale group of stores, in this case, the Vintage Market. Great to know if you're staying longer...

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Helpful?
Thank TropicalTexans
Kailee S, Director of Sales at Element by Westin Houston Vintage Park, responded to this review

Dear guest, Thank you so much for taking the time to share your thoughts about your recent stay at the Element hotel. I am so glad to hear that you thoroughly enjoyed your stay! Please consider us the next time your travels bring you to Northwest Houston. Live well, Kailee

Redmond, Washington
Reviewed 1 January 2014

Stayed at the property rather than bunking with family. The rooms while properly appointed were a bit small. The simple Eco conscious design was refreshing but if used to westin resorts properties the hotel is designed more for business travel rather than relaxing getaways. This fit our purpose perfectly as time at the hotel was limited. The services provided were...

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Helpful?
Thank P M
TLozano, Starwood Hotels and Resorts at Element by Westin Houston Vintage Park, responded to this review

Hi P M, Thank you for taking the time to write about your recent stay. I am glad you enjoyed your accommodations. We hope to see again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Part of an upscale Houston's bustling Northwest, Element Houston Vintage Park Hotel is moments from the Willowbrook shopping complexes. ... more   less 

Additional Information about Element by Westin Houston Vintage Park

Address: 14555 Vintage Preserve Pkwy, Houston, TX 77070-2124
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $156 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Element by Westin Houston Vintage Park 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Element By Westin Houston Vintage Park Hotel Houston
Hotel Style:
#4 Green Hotel in Houston
#130 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Element by Westin Houston Vintage Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good”
 of 5 bubbles annarI8188FQ, 17 Oct 2016 | Read review
“Ground Floor Rooms are off the outdoor seating area and near the pool. Very nice”
 of 5 bubbles DarcieR151, 7 Sep 2016 | Read review
“Despite parking on all sides of the building, ours (pool side, ground level) was very quiet.”
 of 5 bubbles GradyVT8, 17 Jul 2016 | Read review
“Check rates 24 hours before checking in.”
 of 5 bubbles Ready2TravelHouston, 7 Jul 2016 | Read review
“I love having a view of the pool area.”
  • Every room has plenty of dishes
  • A great kitchen to cook in
  • Perfect size bathroom
 of 5 bubbles Q3295LJbenc, 28 Apr 2016 | Read review
5 of 5