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Candlewood Suites Houston NW - Willowbrook

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Candlewood Suites Houston NW - Willowbrook
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32 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Houston NW - Willowbrook
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Showing 31: English reviews
Cypress, Texas
Reviewed 31 March 2014

We had a small electrical fire in our home and was put up for 6 nights at Candlewood Suites-Willowbrook while repairs were being done. The room was comfortable, but a little small for 2 people, I thought. We are used to a king sized bed and we were given a queen bed, but that was probably not the fault of...

Thank Jackie G
Reviewed 7 November 2013

Staff was friendly, hotel and room very clean. Room and bathroom were spacious. Bed was comfortable. We liked the full size fridge in the room. Only complaint was that you can hear people in the halls. We would stay here again.

Thank faye1630
San Antonio, Texas
Reviewed 26 August 2013

The hotel was clean and the staff was friendly. The room was clean and had all of the amenities that would be necessary for a short or long term stay. The only negative thing that I experienced was the dirty sofa. It had stains all over it and needed cleaned. Other than that, the suite was clean. I would stay...

1Thank gyvette59
Reviewed 7 June 2013

Have stayed at many CS, and they have all been acceptable. This hotel is different from the rest, and not in a good way. This is a three floor hotel. Once you go forward, passing the front desk, the difference becomes apparent. There is no air conditioning in the halls and the two upper floors are even more stifling. Rooms...

Thank Jay J
IHGCare, Guest Relations Manager at Candlewood Suites Houston NW - Willowbrook, responded to this review

Dear schmoov, Thank you for staying with us and taking the time to give feedback. I am happy to know that you found our staff service commendable. Please accept my apologies for falling short of your expectations especially with the temperature of the hallways which you encountered and condition of the walls in the room you were given. Rest assured,...

Reviewed 1 June 2013

We came here as part of a soccer tournament. I must admit I had very low expectations, but the staff so overwhelmed me with gracious service that I have say I'd try to stay here again if in the area! Kory and Jessica, in particular, deserve to be singled out for their competence and effort.

Thank CactusVin
Minneapolis, Minnesota
Reviewed 14 April 2013

I have stayed at quite a few Candlewood Suites and this one is second to none. The staff is very helpful and friendly and the cleaning staff is the best I've seen at any hotel I've stayed at! It's location offers great restaurants and plenty of shopping in the area. I would recommend this hotel to anyone staying in Houston.

Thank Jlgibbon1
London, United Kingdom
Reviewed 29 January 2013

We stayed here at the last minute since we wanted to be near a mall for some last minute shopping before catching a flight out of IAH the next day. The rooms we had were spacious and homey as well as spotlessly clean and in good condition. Everything about this place seemed to be clean and well kept. It was...

Thank CarrieGF67
Corpus Christi, Texas
Reviewed 18 December 2012

For a quick clean place to stay with all the comforts of home, this is a great choice. Conveniently off the Tomball Freeway just north of the Sam Houston. For 110 bucks it's a full kitchenette with a nice TV and good satellite line-up. Willowbrook Mall very close and food galore within blocks. 2 blocks off FM1960 so all rooms...

1Thank DenverCyko
Reviewed 9 June 2012

I stayed at this hotel one night this week while traveling for business. I did not have the opportunity to use any of the facilities at the hotel, so I can only comment on the room. The room was clean and comfortable, and everything worked as it should. One thing I noticed was the shower head, it is in need...

1Thank Jstplnfrank
Reviewed 25 May 2012

My wife relocated to the Houston area from Tyler without having a permanent address for a few months, a move like that is nerve wracking at best; however, our stress level was kept very low in large part because of this Candlewood Suites, the level of service at the hotel and all of the amenities that they offer. You won't...

1Thank jnewb33485

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Candlewood Suites Houston NW - Willowbrook

Address: 8719 FM 1960 West, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $118 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston NW - Willowbrook 2.5*
Number of rooms: 83
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Questions & Answers

Questions? Get answers from Candlewood Suites Houston NW - Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would assume all rooms are just as good as ours was”
 of 5 bubbles carolbI3717ZX, 11 Nov 2015 | Read review
“Lower floor seem to have air conditioning in halls, upper floors do not.”
 of 5 bubbles 77jayj, 6 Jun 2013 | Read review
“First floor has the it all.”
 of 5 bubbles LivingOnTulsaTimeInJ, 15 Nov 2011 | Read review
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