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    Homewood Suites by Hilton Houston Northwest Cy-Fair

    13110 Wortham Center Dr, Houston, TX 77065-5610
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$15
    US$99
    US$84
    US$99
    US$99
    Traveller (27)
    Room & Suite (29)
    Dining (2)
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    Overview

    • Excellent58%
    • Very good27%
    • Average6%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
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    Residence Inn Houston Northwest/Cypress
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    Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress
    18 reviews
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    SpringHill Suites Houston Northwest/Cypress
    16 reviews
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    Hampton Inn Houston Northwest
    259 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (346)
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    31 - 35 of 346 reviews

    Reviewed 10 February 2017

    Do not stay here unless you want to pay for a room you did not use or authorize and expect the room to be cancelled before you get there and expect the worst customer service of your life!! I ! Do not recommend this to...More

    Review collected in partnership with Homewood Suites by Hilton
    Thank Bubbles2013
    Response from Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair

    I am truly sorry we left you with this perception. I understand traveling on the road is tough enough without problems, and we truly would like to apologize for any negative experiences that affected your stay. We hope you consider us in the future.

    Reviewed 10 February 2017

    I had a great stay and I didn't have any issues and will stay at the property again> they breakfast was great, the room was very clean and the ceiling fan was a nice touch. The parking was ample and the check in and out...More

    Review collected in partnership with Homewood Suites by Hilton
    Thank ericlH4809XP
    Response from Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair

    We are truly delighted to know that you enjoyed your stay. I am glad our team took care of you and your family. We truly hope that when you visit Houston again you will consider staying with us.

    Reviewed 1 February 2017

    This was the worst stay ever. This was my first time not being satisfied with staying at a Hilton Hotel. I prefer the Hilton over any hotel but this one was the worst. I did not come back to a clean room after being gone...More

    Review collected in partnership with Homewood Suites by Hilton
    Thank 351tyram
    Response from Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair

    I am truly sorry you encountered an issue with housekeeping. I can understand the frustration this may cause. This feedback enables us to improve daily service delivery. I truly hope you give us another chance in the future to show you we can deliver exactly...More

    Reviewed 31 January 2017

    The room I reserved was not available, so I was given another room of lesser value but for the same price. I was quoted the cheaper rate, but still charged for the room I reserved. I was not satisfied with the service of checking in...More

    Review collected in partnership with Homewood Suites by Hilton
    Thank kendrao838
    Response from Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair

    I am truly sorry you encountered these problems during check-in. We truly strive to ensure all our guest leave with a great experience. Unfortunately, we missed the mark here. This information allows for continued development of our team. We truly do hope you consider us...More

    Reviewed 23 January 2017

    it is a very nice place to stay, warm and friendly staff make for a pleasant stay. the evening social is a nice place to come just come and relax and enjoy a meal even if you have kids. the rooms are clean and would...More

    Review collected in partnership with Homewood Suites by Hilton
    Thank danpH5576HY
    Response from Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair

    Thank you for taking the time and dropping us a note. We truly believe service is the key to a successful operation. I am glad we made you comfortable. We look forward to delivering the same expectations during your next stay.

    Residence Inn Houston Northwest/Cypress
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    Hampton Inn Houston Northwest
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$81 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Best Value Hotel in Houston
    • #41 Family Hotel in Houston
    • #48 Romantic Hotel in Houston
    • #57 Business Hotel in Houston
    Photos
    Traveller (27)
    Room & Suite (29)
    Dining (2)
    Pool & Beach (1)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    twocalis
    Does anyone have an E-mail address for someone at this hotel that i can contact regarding access?
    26 January 2017|
    Answer Show all 2 answers
    Response from Shon T | Property representative |
    Shon Tucker 832-237-2000
    0
    Votes
    DMW1105
    Does this hotel have Smoking Allowed Rooms? If not, are you aware of any hotels in the area with Smoking Allowed rooms?
    21 May 2015|
    Answer
    Response from Jack M | Property representative |
    Good afternoon, No we do not have any smoking allotted rooms. I do not know of any hotels in the area that have any smoking rooms.
    0
    Votes
    DMW1105
    Does this hotel have Smoking Allowed Rooms/
    21 May 2015|
    Answer
    Response from Anthony G | Property representative |
    Hello, here at the Homewood Suites Houston Northwest Cy-Fair we do not have any smoking rooms. We do have a designated smoking area outside of the hotel for all of your smoking needs.
    0
    Votes
    Room Tips
    "We stayed on high floor away from elevator"
    Read review
    "4th floor end of hall quiet and private, large room"
    Read review
    "Best to choose a room on the other side of hotel away from 290 and pool for noise"
    Read review
    "First floor easy access to all"
    Read review