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the condensation on the windows is so great that it is raining inside the room to the point that the carpet below the window is very wet. The top of the window frame has black mold growing around it . See attached photos. I am...More
Thank Douglas P
Response from Charles_Watts_9100, General Manager at Houston Marriott South at Hobby AirportResponded 1 week ago
Dear Mr. Douglas P.,
Thank you for taking the time to provide us with your feedback. After you shared your experience with us, we thoroughly checked the room you stayed in during your time here. Unfortunately, we did locate a leak in the room, which...More
Stayed overnight in a suite. Good sized room and remodeled bath with tiled shower. Staff was polite and attentive. Any request was attended to immediately. Property felt safe. Lobby is well-appointed and suited for a coffee meeting if needed. Elite members have free breakfast.
This is a wonderful Marriott and I have always received great service and the rooms are fine. What had been lacking was a decent and consistently prepared menu of fresh items. Well the restaurant is now remodeled and the new menu is excellent. Tons of...More
I stay at thus hotel with my wife when I come to Houston i work out of town and this is one if the best hotels that me and my wife love , would not stay anywhere els
It's clean, rooms are comfy just live...More
Because I am in their loyalty program, I tend to choose Marriott properties. This time, that was a good choice. This hotel is well-run, clean and comfortable. The staff is uniformly affable and helpful. The room rate is reasonable. Airport shuttle service is frequent and...More