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Embassy Suites by Hilton Houston Downtown

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#8 of 504 Hotels in Houston
Certificate of Excellence
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Embassy Suites by Hilton Houston Downtown
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1,107 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Houston Downtown
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Showing 1,081: English reviews
New York City, New York
Reviewed 12 September 2016

Excellent hotel close to every thing , the complementary breakfast and the complementary drinks and snack at the early evening was great . Location great , the Hilton is across the street and what do you don't have in the Embassy the Hilton has it like a fancy restaurant a tour buses a Starbucks but more crowded .

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Cristina R
HOUDN, Manager at Embassy Suites by Hilton Houston Downtown, responded to this review

Hi Christina R.! Please stay longer next time --- Our team will be waiting to provide you the best in service and accommodations! See you Soon! Boris Manriquez

San Antonio, Texas
Reviewed 12 September 2016

We were they for a wedding and everything was great. Hotel provided exellect service and breakfast was good. Room was clean and so was the hotel. The hotel is also in a great location right downtown and close to many things.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank SALLY M
HOUDN, Manager at Embassy Suites by Hilton Houston Downtown, responded to this review

Dear Sally M., Thank you so much for letting us to take a small part on such a memorable occasion. We look forward to your next visit! Sincerely, Boris Manriquez

Yukon, Oklahoma
Reviewed 10 September 2016

Excellent hotel for all your vacay need: clean rooms, managers receptions, excellent breakfast, and overall safe friendly area and staff! I would definitely stay here again! Valet parking when you first arrive was the only confusing part.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 35stacias
HOUDN, Manager at Embassy Suites by Hilton Houston Downtown, responded to this review

Dear 35stacias, Our Complimentary Evening Reception is one of our best amenities and we are glad you were able to enjoy breakfast as well. Thank you so much for choosing our hotel, please keep us in mind for your next visit! Sincerely, Boris Manriquez

Mission, United States
Reviewed 7 September 2016

This hotel is located in the heart of downtown Houston. Short walking distance to the Toyota Center and to the Discover Greens Gardens (which is an excellent activity for the kids and entire family). The hotel is very clean and the suites are extremely comfortable and spacious. The complimentary breakfast offers a large variety of hot and cold items (including...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Monica G
HOUDN, Manager at Embassy Suites by Hilton Houston Downtown, responded to this review

Hi Monica G.! Location, location, location. In our case that is only the beginning for a memorable stay. Thank you so much for giving us the opportunity to serve you and look forward to your next visit! Best Regards, Boris Manriquez

Reviewed 6 September 2016 via mobile

We normally stay at The Hilton which is about 2 steps away, however they were booked for Labor Day weekend. The valet guy sounded a bit rude upon arriving, stating "y'all need to pull up your truck farther" with not a pleasant tone. The hotel room was hot, never moved past 73 degrees. Upon leaving, the valet guy didn't pack...

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Helpful?
Thank Alyssa S
Management response:

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying...

Reviewed 3 September 2016

Recommend to stay here. Great hotel and great to be beside Discovery Green park especially for children. Loved the swimming pool and spa. Breakfast and complimentary food and drinks very pleasant. Rooms are huge with extra lounge for relaxing in. Staff were all very helpful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank R757QTdonnat
Management response:

Dear R757QTdionnat, Thank you for your review. We are happy that you enjoyed your stay with us and had time to explore Discovery Green Park. Our promise to you is to deliver the same kind of service on your next visit. Sincerely, Boris Manriquez

Pearland, United States
Reviewed 31 August 2016

I have stayed here now 4 times and just keep coming back. Ana, the front desk agent seems to always be there when I check-in and keeps a smile on her face which I love. Great hotel with a great location that you can’t beat.

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5Thank Jimiese Rochell... P
Houston, United States
Reviewed 31 August 2016

I always enjoy my stay at the Embassy Suites. I love the spaciousness of the rooms, the amenities that other hotels usually do not have (full cooked breakfast, cocktail hour, large rooms and overall friendly staff). You always feel that you are on vacation at the Embassy, even if you are staying due to business.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank James T
Management response:

Dear James T, Thank you so much for your kind comments! We look forward to your next visit, hoping once again you will enjoy our spacious suites and amenities! Sincerely, Boris Manriquez

New York City, New York
Reviewed 30 August 2016

Traveling with a family, Embassy Suites are a key move. Many, not all Embassy Suites accept pets, and luckily for us, Houston did accept our small dogs. We found the room to be clean and standard Embassy Suites material. The hotel seemed more tailored to business travel than usual, I guess that's downtown Houston for you...one of the top up-and-coming...

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Helpful?
Thank holly c
Management response:

Dear Holly C., Thank you for your recent review! We are happy to be able to accommodate your furry friend and we hope you got to take advantage of the dog park next door at Discovery Green! In addition to the countless restaurants located within walking distance, we hope you were able to take advantage of Hearsay on the Green,...

Houston, United States
Reviewed 29 August 2016

The room we had was very spacious, clean, and a great location. The small refrigerator was only luke cool but I guess thats what ice is for. We did have an issue with the restaurant and with so many choices in area I would probably not use them but overall a great hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tim G
Management response:

Dear Tim G., We appreciate your time in writing a review of our property, and are glad that you found our suites to be clean and spacious. I apologize that your refrigerator was a little warmer than it should've been, but with a quick call to the front desk, we could've had that issue rectified in no time. In regards...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We're an all-suite, urban high-rise hotel overlooking Discovery Green and adjacent to the Houston Rockets' Toyota Center. The hotel is conveniently just steps away from the George R. Brown Convention Center, Houston Astros’ Minute Maid Park and the Houston Pavilions shopping and entertainment complex.We offer free cooked-to-order breakfast, free WiFi and free evening cocktails at our nightly reception with your stay. ... more   less 

Additional Information about Embassy Suites by Hilton Houston Downtown

Address: 1515 Dallas St, Houston, TX 77010-7137
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $234 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Houston Downtown 3.5*
Number of rooms: 362
Reservation Options:
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Also Known As:
Embassy Suites Houston Downtown Hotel Houston
Hotel Style:
#2 Business Hotel in Houston
#3 Green Hotel in Houston
#6 Romantic Hotel in Houston
#7 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Houston Downtown staff and other travellers.
11 questions
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Beaumont, Texas
8 months ago
Winston Salem, North Carolina
over a year ago
Kaktovik, Alaska

See all questions (11)

Questions? Get answers from Embassy Suites by Hilton Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors on west or south sides”
175wardd, 4 Apr 2017 | Read review
“Don't pay extra for the park view if you are on a budget. My view wasn't spectacular.”
225DavidW225, 11 Feb 2017 | Read review
“Don't pay more for a view of the park. Downtown is still a great view and it will be a cheaper price.”
Vette69_13, 29 Jan 2017 | Read review
“If you have the Hilton honors app you can choose your own room, loved the park view room”
zwjones, 4 Jan 2017 | Read review
“Don't get a top floor room in the summers”
Ami-Sar3, 21 Nov 2016 | Read review
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