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Holiday Inn Hotel-Houston Westchase

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#199 of 500 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Hotel-Houston Westchase
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94 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Reviewed 5 days ago NEW

My original stay was only for one night but I soon discovered that I needed an extra night. The staff was very friendly and were able to get me a second night at the same price as the first despite the fact that the rate was supposed to have gone up. The room was very spacious and well equipped and...

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Helpful?
Thank Kirby H
Reviewed 1 week ago via mobile

Well maintained facility. Attractive common area. Food offerings limited to bar snack type items but other eating options very close by. Very clean. Room is spacious and very comfortable. Nice bath area. Staff is friendly and accommodating. Rate swing wildly depending on the date. Generally a good value.

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Helpful?
Thank TAMAN1951
Management response:

Thank you for your positive feed back, we are glad you enjoyed your stay with us and we look forward to see you again.

Calgary, Canada
Reviewed 2 weeks ago

The hotel and staff really tried with refreshments in the lobby and offers of room service. Check-in was marred by the huge group booking in before me which the one receptionist couldn't handle. The room was nice and clean but the bed, tv and air conditioner were not up to standard. I always miss not having a tub. The food...

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Helpful?
Thank ElTigre2014
IHGService, Guest Relations Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Hi ElTigre2014, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward the level of service rendered by our hotel staff members including our location serving its purpose for your travel needs, It is regrettable to learn that you may have not fully enjoyed your stay due to...

Houma, Louisiana
Reviewed 4 weeks ago

Stayed here for 2 nights when travelling through Houston with work for some meetings. Nice clean room and comfortable bed.Not enough parking spots for cars at night and cars are double parked i the back parking spaces. Breakfast is not included which was a shame as most places offer something and this can be a major design maker when travelling...

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Helpful?
1Thank Bazstrachan
Management response:

Thank you for your review, I am glad we were able to meet your needs. I have shared your review with my entire staff and we want to thank you and we hope to see you next time you are in the area.

Reviewed 23 December 2016 via mobile

Excellent Location just off Beltway 10. 20 minutes to Downtown New Hotel Very Clean Great Staff Wonderful Beds A Little road noise Great Value cost is less than hotels closer to the galleria and the facility is newer and better kept Definite place to stay on the West Side of Houston Safe area

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Thank Bonarrigo
Round Rock, Texas
Reviewed 9 December 2016

I stayed at this Holiday Inn because it was really close to my company but I have to say that I prefer the Holiday Inn Express brand. I never had any problem in any of the Expresses that I have stayed so far. I am a platinum member but I have not been recognized at the check-in and didn't even...

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Helpful?
Thank mattos_family
IHGService, Guest Relations Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Dear mattos_family, Greetings from the Holiday Inn Houston Westchase, TX! Thanks for taking the time to post a review about your stay. I understand your disappointment about the services you received from our staff. I assure you that it was never our intention to make you feel that way. It has always been our goal to provide the best possible...

Reviewed 17 November 2016 via mobile

2nd time staying in the Holiday Inn Westchase and so far it has been an awesome experience, customer service is outstanding, the bar has lot's of TVs to watch your favorite sport, or news, it has easy access, very close to uptown and downtown...another plus is that the area is very quit which assure you a nice rest when needed

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Thank Hernan D
Management response:

Thank you for your review and thank you for staying with us again. We truly appreciate your patronage and we hope to see you back at our hotel next time you are in town.

Deptford, New Jersey
Reviewed 23 October 2016

I was back in town for business and stayed here for my second trip. The staff is very friendly and helpful, there is a nice little bar and cafe for meals. Mario runs the cafe in the morning and is always quick with the coffee and a smile. There is a gym with a few cardio machines that is very...

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Helpful?
Thank Jim M
Management response:

Dear Jim M, First and foremost thank you for your review on our property. We truly appreciate the feedback as this only makes us better. I am glad you enjoyed our facility and I will make sure to share this review with the rest of the staff.

Edinburg, Texas
Reviewed 4 October 2016

Holiday Inn- Westchase was extremely accommodating and provided me an early check-in at 12 PM so I could make a 3 PM wedding! Noah at the front desk was exceptionally friendly and I could tell he took a lot of pride in his work and customer relations. Our room was very clean and comfortable. The location seemed odd, to me,...

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Helpful?
Thank Nicole G
Management response:

Thank you so much for your review. I am glad you enjoyed your stay as we strive for great customer service and I am glad to hear we were able to meet your needs. We hope to see you next time you are in the area.

Philadelphia, Pennsylvania
Reviewed 29 September 2016

Where has the service and respect for the customer gone? I stayed in this Holiday Inn, as I was in Houston on business. I rarely ever stay with this brands' hotels, but many of my partners were staying here as well. Our company secured group rates for each us that chose to stay with Holiday Inn. Well, the facility was...

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Helpful?
Thank rashiidkcoleman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Hotel-Houston Westchase

Address: 10609 Westpark Dr, Houston, TX 77042-5014
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $117 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel-Houston Westchase 3*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#132 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel-Houston Westchase staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel-Houston Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Another hotel”
 of 5 bubbles rashiidkcoleman, 29 Sep 2016 | Read review
“I asked for a quiet room, and was given one at the back of the hotel = perfect!”
 of 5 bubbles MJS4444, 21 Sep 2016 | Read review
“Although the hotel is near the beltway, the noise level was very low. It might be due to being on the 5th floor (top floor).”
 of 5 bubbles Rinate, 17 Jan 2016 | Read review
“location !!”
 of 5 bubbles Jorgec881, 1 Jan 2016 | Read review
“If you want a bathtub I was told you need to book a room with two queen beds.”
 of 5 bubbles nickB_London_UK, 28 Dec 2015 | Read review
5 of 5