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Four Points by Sheraton Houston Hobby Airport

211 reviews
#264 of 517 Hotels in Houston
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Traveller (11)
Room & Suite (21)
Pool & Beach (3)
Overview
  • Excellent40%
  • Very good28%
  • Average17%
  • Poor7%
  • Terrible8%
Travellers talk about
“front desk”(30 reviews)
“room was clean”(15 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton Houston Hobby Airport
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (211)Write a Review
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Traveller rating
81
59
37
14
17
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LanguageEnglish
81
59
37
14
17
Show reviews that mention
All reviewsfront deskroom was cleanelectrical outletsoutdoor poolmini fridge and microwavefreeway noiseaverage hotelwould stay here againcomplimentary shuttlehotel lobbyfirst flooreasy accessbusinesscomputersplugshampootreadmills
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1 - 5 of 208 reviews
Reviewed 6 days ago via mobile

Did not feel safe at this hotel. Lots of dubious characters hanging around parking lot. Front desk had no one around. Took 20 minutes before someone showed up. Airport is not where you want to stay. Better to seek a room away from this area.More

1  Thank PhilMujica
Response from DaLana D, General Manager at Four Points by Sheraton Houston Hobby AirportResponded 3 days ago

Dear PhilMujica, I am truly sorry you did not feel safe while lodging with us. We do have security 6 days a week from 9pm to 8am. I am sure my front desk team was assisitng another guest but do apologize for the wait. Please...More

Hotel's Favourite
Reviewed 19 August 2017 via mobile

We truly enjoyed our stay. Our room was spacious and clean. The pool was nice and cozy. If you enjoy watching airplanes, you should lounge at the pool and take in the view of them flying overhead. The staff was friendly and rounded out the...More

1  Thank Travelbuddy81
Response from DaLana D, General Manager at Four Points by Sheraton Houston Hobby AirportResponded 21 August 2017

Hello Travelbuddy81, We are delighted to hear that you enjoyed your stay with us. As we know you have many options to choose from when lodging and are glad we exceeded your expectations

Reviewed 2 weeks ago

Larry, at the front desk is always great. Valerie was a disappointment. A minor problem arose, and she broke the most important rule (to me, anyway)...and that is... she seized upon the opportunity to "talk down" to me, as if she was entitled to, because...More

1  Thank Elvaandov
Response from DaLana D, General Manager at Four Points by Sheraton Houston Hobby AirportResponded 2 weeks ago

I am truly sorry for the lack customer service endured from my front desk agent Valerie. I have addressed this issue with her and you will not receive this type of customer service upon your return visits. As always, it a pleasure having you as...More

Reviewed 2 weeks ago via mobile

The hotel is utilitarian...a place to sleep. The highway noise is pretty bad and the facilities are adequate overall. Not a place for a business meeting. Workout room was clean although one of the treadmills has a busted display. Overall fine if you need a...More

1  Thank Jonathan E
Response from DaLana D, General Manager at Four Points by Sheraton Houston Hobby AirportResponded 2 weeks ago

Thank you for your valuable feedback as we continue to improve overall customer service as well as amenities in the hotel.

Reviewed 4 weeks ago via mobile

This hotel is about average. The room was clean for the most part. The front desk was there, but just barely. The property location is convenient to the airport, but in a sort of crappy location. It looks like they are renovating, but it was...More

1  Thank Lonnell D
Response from DaLana D, General Manager at Four Points by Sheraton Houston Hobby AirportResponded 4 weeks ago

Hello Lonnell D, Thank you for your insightful feedback about your past stay. We are working to complete renovations within the next couple of weeks. Hurricane Harvey set the renovation back by a couple months but we truly working diligently to complete.

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$103 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (21)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
Sara M
26 March 2015|
AnswerShow all 2 answers
Response from cindycares2 | Property representative |
Yes maam!
0
Votes
JR M
13 November 2014|
AnswerShow all 4 answers
Response from nanaboyz | Reviewed this property |
Hi, it has Tub/shower
0
Votes
Room Tips
"If the airport's landing patterns are above the hotel on the day of your stay, ask for one of the inner..."
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"Higher room facing away from highway? bring earplugs!"
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"Ask for recently renovated room"
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"Great for business travel!"
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