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The Westin Houston Memorial City

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The Westin Houston Memorial City
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441 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Reviewed yesterday NEWvia mobile

This location is everything! It has A connecting bridge to the mall. I came the first night of holiday night concerts. It was great they had snow blowing for the kids and adults plus the live band was GREAT. The rooms are FABULOUS they did not forget about anything! They also have bottled water for you (so stay hydrated). I...

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Helpful?
Thank Tanitta C
San Diego, California
Reviewed yesterday NEWvia mobile

It was the most pleasant experience I had in Texas. Nuray at guest services treated me and my coworker like royalty. The hotel is attached to the mall. The location is right off the highway. I recommend it.....highly.

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Thank MrAroundTheWorld
Reviewed 4 days ago NEWvia mobile

I stayed overnight due to a family member in the hospital which is located next door. Jose Hurtado in the grill was wonderful! Excellent customer service. Also, Brit at the front desk was very helpful. The room was gorgeous and I will come back under better circumstances when everyone is healthy.

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Thank Lydia J
Houston, Texas
Reviewed 1 week ago

From the moment I checked in to the point where I checked out, the graciousness and service that hotel staff provided was second to none. They were very accommodating for the night, to a point where it appeared they were going out of their way to make my stay a great one. The receptionist that stood out the most though...

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Thank drewmbiam
Reviewed 1 week ago

My husband and I had the pleasure of spending our wedding night at this property. Kelly and Kerry generously upgraded us due to the occasion and the room was EXQUISITE. The room had an open floor plan, huge bedroom (mattress was sooo comfortable), living room, dinning room, with an incredible view. The bathroom...wow! The shower could've fit 4 people in...

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Thank MrsCaballero
Reviewed 1 week ago

We stayed last week at the Westin with our daughters - 8 and 11. They were thrilled with their stay. They knew we were going to the AG store, but did not know about the special AG package at the hotel. They were so excited when they came in the room and saw the beds and the cake pops. The...

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Thank Kate M
Victoria, Canada
Reviewed 1 week ago

The Westin is a decent hotel. The check-in driveway can get congested due to the events the have at the hotel. Walkway access to the mall but it is quicker to take the street access. The hotel does not have club lounge which is disappointing. Pool area very nice on the 18th floor but traffic noise is loud. Good spot...

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Thank tgrdecker
Reviewed 1 week ago via mobile

On a recent trip to Houston we stayed at the Westin Memorial City - what a great time we had. The manager Abril sent an email before we arrived and made us feel really welcome. The foyer was already decorated for Christmas and the waterfall in the bar made a stunning backdrop. Our room with its super king size bed...

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Thank Bridgette P
Reviewed 1 week ago via mobile

I have stayed at the Westin for 2 separate business trips in November and was very pleased with the stay. Hotel is nice and clean and staff very friendly. Super location with a bridge that connect directly to the mall!

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Thank Martedal
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, Thank you for the great feedback! We appreciate you taking the time to tell us about your experience and for choosing The Westin Houston, Memorial City. We hope to welcome you back soon! Be Inspired, Kerry Ringham General Manager

Houston, Texas
Reviewed 2 weeks ago

We are so pleased with our choice to have our wedding reception here! The staff was incredibly accommodating and all the food for the reception was amazing!! The wedding guests all made it a point to tell us how much they enjoyed the meal! The food was very important to us and it was great to hear that the delicious...

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Helpful?
Thank jaramckee
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, Thank you for the positive feedback! We greatly appreciate you taking the time to tell us about your wedding reception and for choosing The Westin Houston, Memorial City on your big day. I will definitely share your fantastic comments with our team. We hope to welcome you back for a staycation or other event in the future. Thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Westin Houston Memorial City is connected via skywalk to the Memorial City Mall, adjacent to Gateway Memorial city that includes a group of chef-driven restaurants, near CityCentre, Energy Corridor District, and the Westchase District. Our hotel has an infinity pool and 30,000+ sq ft of event space. ... more   less 

Additional Information about The Westin Houston Memorial City

Address: 945 Gessner Rd, Houston, TX 77024-2855
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $159 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Memorial City 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
The Westin Houston Memorial City Hotel Houston
Hotel Style:
#19 Luxury Hotel in Houston
#49 Family Hotel in Houston
#55 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Houston Memorial City staff and other travellers.
9 questions
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Questions? Get answers from The Westin Houston Memorial City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Views”
 of 5 bubbles drewmbiam, 28 Nov 2016 | Read review
“Room #2108”
 of 5 bubbles MrsCaballero, 28 Nov 2016 | Read review
“The luxury suites are well worth the money! Beautiful, very clean and large functional living spaces.”
 of 5 bubbles jaramckee, 18 Nov 2016 | Read review
“Loved the rooms”
 of 5 bubbles chryssem, 11 Nov 2016 | Read review
“great location, close to restaurant and shopping center. Ask for downtown view rooms, the night view is beautiful.”
  • views from room
  • night views from my room
 of 5 bubbles Texarrican1, 5 Nov 2016 | Read review
5 of 5
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