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This hotel I was really surprised how clean it was and the staff was very friendly! For a budget hotel it felt really safe. only issue I had was the internet I could never get connected. it was free but I kept getting disconnected soon...More
Thank Justin H
Response from Manager_11525, Manager at Extended Stay America - Houston - Galleria - UptownResponded 16 May 2017
The team and I appreciate your remarks. It is good to read your positive comments regarding the cleanliness, the friendliness of our staff, and our safe location. Thank you again for sharing your experience with us. We would love to see you again, should your...More
This was our first time staying with Extended Stay America. It was nice, affordable, great location! This is a (way) less than $100 a night hotel, located in an area full of $200+ a night hotels. It's a nice, affordable hotel in a great area....More
Thank Wayne N
Response from Manager_11525, Manager at Extended Stay America - Houston - Galleria - UptownResponded 11 May 2017
Thank you for sharing your comments regarding your stay. We are more than pleased to read how well your stay was at our hotel due to our affordable rates and clean accommodations provided. Thank you again for your kind words. The staff and I would...More
We have enjoyed this brand in the past, but on this trip we encountered real service issues. There was one gentleman that we interacted with in our 3 day trip who was outstanding, but everyone else was pretty much bothered by any question or request...More
Thanks god there is always an angel walking on earth to help you solve problems. Ms Anabella from the front desk service was superb and super patient solving my group reservation problems. Chapeau Mademoiselle !! 😀More
Thank Hugo L
Response from Manager_11525, Manager at Extended Stay America - Houston - Galleria - UptownResponded 14 April 2017
Your feedback is important. Thank you for sharing. I am glad to see you received excellent customer service from our staff. They will be informed on the amazing job they did assisting you. Thank you again for sharing your experience with us. We would love...More
The hotel has been remodeled on the outside but needs to be remodeled on the inside also. Stains in carpet, holes in the wall, old loud air conditioner. Not what I'm used to. Very thin old dirty comforter, stains and tears in the recliner. The...More
US$73 - US$110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Texas Gulf Coast >
Also Known As
Homestead Studio Suites Houston / Galleria Area Hotel Houston ,