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Sheraton Houston Brookhollow Hotel

Booking.comUS$119*
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#116 of 504 Hotels in Houston
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Houston Brookhollow Hotel
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482 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Houston Brookhollow Hotel
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Showing 462: English reviews
Houston, Texas
Reviewed 25 July 2013

We have conference in this hotel. When I seted up equipment, the hotel staff supported well and they provided many things I requested. And they were very kind. I also enjoyed breafast in this hotel. This hotel is good place to take place conference and seminar. I strongly recommend this hotel for conference, seminar and party.

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Helpful?
Thank Chun-Shik
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Chun-Shik, Thank you for taking a moment to write a review about your experience with us at Sheraton Houston Brookhollow. We appreciate you selecting our hotel for hosting your conference, and we’re glad you found our staff, equipment, and set up well suited for your event. Please plan on choosing us for all of your upcoming conference needs. Thank you...

Houston, Texas, United States
Reviewed 24 July 2013

I stayed in this hotel for the conference every year. Every staff I have met was very kind and pleasant. Breakfast was great as always and everywhere was so clean and neat. Especially I would like to be thankful to Inhee Cho. She was just amazing and awesome. I have never heard her say "No" whenever we asked for something....

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Helpful?
Thank hyuna2003
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

hyuna2003, We appreciate your return visit and complimentary feedback about your stay with us at Sheraton Houston Brookhollow. It’s great to receive your kind comments about our friendly staff and I’m pleased to hear we’ve consistently delivered excellent service during your visits. I’ll be certain to recognize Inhee Cho for her outstanding service and warm hospitality. We enjoyed having you...

Kuala Lumpur, Malaysia
Reviewed 24 July 2013

I stayed a week at this hotel during a Microsoft Global Partner Event. I wanted a affordable hotel, with the facilities for a week stay, that still offered loyalty priviledges even on a event rate, and he Sheraton delivered nicely. The hotel had a large bedroom and comfortable beds but no in-room safe. So valuebles need to go into a...

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Helpful?
1Thank maic
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

maic, Thank you for sharing feedback on your Sheraton experience and for choosing to stay with us while attending a Microsoft Global Partner event. I’m pleased to hear our friendly service, comfortable accommodations, and value added amenities perfectly suited your travel needs. We enjoyed having you as our guest and we hope you’ll visit us again soon. Thank you once...

Houston, Texas
Reviewed 22 July 2013

We held are Quinceañera Party for my daughter at the Sheraton Houston Brookhollow Hotel. I was very impressed with the reception it look beautiful. My daughter received many complements from her friends and family. Thank you Jennifer and her staff......

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Helpful?
Thank oliva10
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

oliva10, Thank you for sharing feedback on your Sheraton experience. We appreciate you choosing our hotel for hosting your daughter’s Quinceañera Party, and we’re glad we exceeded your expectations and everyone had a wonderful time. I’ll be certain to recognize Jennifer and her staff with a special commendation for their excellence in service. We hope you’ll have an opportunity to...

Houston, Texas
Reviewed 11 July 2013

We held our wedding at the Sheraton Houston Brookhollow Hotel. Our reception was amazing!! The service, the bar staff, the managers, to the cooks were fantastic. The room looked amazing. We received so many complements from our guest. They were so impressed by the service Jennifer and her staff were provided. Jennifer and her staff gave us some great ideas...

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Helpful?
Thank Lisa b
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Judy C, It’s great to hear from you! We’re happy to have been a part of your wedding celebration, and we’re thrilled to hear you had an amazing reception and an unforgettable experience. We appreciate your kind comments about our wonderful staff and their excellence in service. I’ll be certain to pass along your complimentary feedback, as well as recognize...

Ohio
Reviewed 27 June 2013

First time in Texas. My wife and I came to Houston for my nephew's wedding. My sister recommended this hotel even though she lives in the "heights". I booked 1 night initially to check this place out, then stayed the other 6 because it was wonderful. Even with the road construction and the 97 degree heat, this hotel was easy...

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Helpful?
1Thank RGAfromOhio
Weston, Florida
Reviewed 22 June 2013

I was very impressed with this hotel overall. The staff was very nice, the rooms were big and comfortable, room service was great, not much else I can say. I stayed here for business and it is exactly what I would look for in a hotel. Very conveniently located to were I needed to be in Houston. I would recommend...

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Helpful?
2Thank Mr_Review00
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Mr_Review00, Thank you for writing a review about your stay with us at Sheraton Houston Brookhollow. I’m pleased to hear we exceeded your expectations with our friendly staff, great service, as well as our comfortable and spacious accommodations. We hope you’ll have an opportunity to visit us again soon. Thank you again for your review and high recommendations of our...

Artesia, California
Reviewed 18 June 2013

My aunt who is blind visited me during my stay and I was very pleased with the curtesy Nyasha displayed towards her. We came by the front desk to inquire about local restaurants and during her response Nyasha looked at my aunt, spoke directly to her and did not bring up her bliness. I was really touched by the experience...

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Helpful?
1Thank pigati010203
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

pigati010203, Thank you for taking a moment to share your experience with us at Sheraton Houston Brookhollow. I’m pleased to hear that our friendly staff, clean accommodations and comfortable beds made for a wonderful stay. I’ll be certain to recognize Nyasha with a special commendation for her hospitality and excellence in service. We’re happy to have had you and your...

Maryville, Tennessee
Reviewed 11 June 2013

Ninety-four persons in our group experienced first hand the splendid beds, pillows, towels, and breakfast provided by Brookhollow Houston Sheraton. Starbucks in-room coffee helped start our day! Front Desk staff available to assist our needs and the catering staff showed their talent while caring for our group of mission bound teens and adults. The construction around the hotel slowed us...

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Helpful?
Thank LeavingItBetter
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

LeavingItBetter, Thank you for taking a moment to share your experience with us at Sheraton Houston Brookhollow. We appreciate your Summer Choir Music Ministry group selecting our hotel, and we’re happy to have had you as our guests. I’m pleased to hear our comfortable accommodations, friendly staff, and great location made for an enjoyable stay. Please plan to visit us...

Phoenix, Arizona
Reviewed 10 June 2013

Good: 1. Covered parking in the garage is free and handy if it's raining 2. Room did not smell damp or musty Bad: 1. Arrival experience was bad. So was checkout. You're not treated as a guest. In fact, they don't even have a concierge which tells you exactly where "service" sits on their list of priorities. 2. Staff is...

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Helpful?
3Thank A W
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

A W, Thank you for your review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. Your feedback provides many areas that we can work on in order to improve our guest experience. We appreciate your feedback on these areas and hope you will return and see our improvements....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to Sheraton Houston Brookhollow Hotel.Whether your visit is for business or pleasure, feel at home at Sheraton Houston Brookhollow Hotel. Our guest rooms feature the celebrated Sheraton Sweet Sleeper bed and complimentary high-speed wireless internet access. Whatever your plans are, you'll find a feeling of welcome unlike any other at our Sheraton Hotel in Houston.Stay connected to home or the office with the Link at Sheraton, refresh in the outdoor pool, or re-energize with a workout in our fully equipped fitness center. Sheraton Houston Brookhollow Hotel has thought of everything you need for a memorable stay. All 382 Houston hotel accommodations feature the plush Sheraton Sweet Sleeper Bed, complimentary high-speed Internet, spacious work desks, ergonomic chairs, 37 inch flat screen TVs and Bliss bath amenities.Our hotel is conveniently located minutes from popular things to do in Houston such as world-class Houston museums, Houston shopping, dining and entertainment, as well as major business complexes like the George R. Brown Convention Center and Texas Medical Center. We offer free parking, free in-room Wifi, and a complimentary shuttle with scheduled runs to the world-famous Houston Galleria Shopping Center. ... more   less 

Additional Information about Sheraton Houston Brookhollow Hotel

Address: 3000 North Loop W, Houston, TX 77092-8810
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $127 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Houston Brookhollow Hotel 3.5*
Number of rooms: 382
Reservation Options:
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Also Known As:
Sheraton Houston Brookhollow Motel
Houston Sheraton
Hotel Style:
#72 Business Hotel in Houston
#92 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Houston Brookhollow Hotel staff and other travellers.
4 questions
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Dallas, Texas
London
Houston, Texas
over a year ago

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Questions? Get answers from Sheraton Houston Brookhollow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms on the back side of the hotel for less highway noise”
CiciKiki, 9 Feb 2017 | Read review
“Ask for a room at the rear of the hotel, otherwise too noisy”
  • tube, definitely to be renewed
  • Nice sofa area in the room
  • restoroom, a bit old fashioned
  • relaxing bed
  • relaxing bed
  • Nice sofa area in the room
  • sink and mirrors
  • Coffe maker
444eleonorac, 13 Jan 2017 | Read review
“1st floor great”
RodJ649, 24 Aug 2016 | Read review
“We chose the highway side. We did not notice noise. If you prefer a calmer view, ask to face away from the highway.”
debbietravels2016, 23 Aug 2016 | Read review
“Get a room away from the elevator and the foot traffic”
stubbs25, 21 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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