We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Houston Brookhollow Hotel

Show Prices
#115 of 500 Hotels in Houston
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Houston Brookhollow Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

467 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Houston Brookhollow Hotel
See the most recent reviews
Showing 449: English reviews
Austin, Texas
Reviewed 12 March 2013

We had a nice stay and the highlight was the happy hour in the club lounge. Mercedes made us feel so welcome and taken care of. She was incredibly generous in offering us food and beverages. Thank you for your wonderful service!

 Report
Helpful?
1Thank Texascatira
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Texascatira, Thank you for taking a moment and writing a review about your recent stay with us at Sheraton Houston Brookhollow Hotel. We're delighted to have had you as our guests, and we're glad you enjoyed your visit. I'm glad Mercedes made you feel at home and well taken care of. We appreciate her very much. I'll make sure she...

Austin, Texas
Reviewed 9 March 2013

I am a frequent business traveler and I only review chains when they surprise me. This is an old hotel that has been updated nicely. Rooms are well appointed and the pillows are well above average. Better bathroom with a magnifying mirror, which makes me happy. They put me on the Club level, which made breakfast fast and free. But...

 Report
Helpful?
1Thank 2ta
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

2ta, Thank you for taking a moment and writing a review about your stay with us at Sheraton Houston Brookhollow Hotel. I'm glad to hear that you were surprised with our hotel, and I'm very pleased to know that you enjoyed your visit. We enjoyed you, as our guest, and we hope you'll come back for another exceptional visit. Sincerely,...

Houston, Texas
Reviewed 7 March 2013

On two separate occasions I had to reserve a block of rooms for sales executives coming to Houston from Austin for training classes. All of the staff members that I dealt with at the Sheraton Brookhollow were extremely professional, prompt and efficient. Each time I had a questions, they always responded immediately. It did not matter which staff member the...

 Report
Helpful?
Thank Annette N
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Annette N, Thank you for sharing your experience with us at Sheraton Houston Brookhollow Hotel. We greatly appreciate your kind comments and highlighted appreciation for Angelica and Kate's work. We're glad to hear that your sales executives had a nice, pleasant stay with us and that you all felt well taken care of by our wonderful staff. We appreciate your...

Renton, Washington
Reviewed 7 March 2013

I am a frequent traveler for business both domestically and internationally. I can say that aside from location, location, location this is a pleasant enough Sheraton. The service was fine and restaurant was nice. But the guy at the front desk recognized me as an SPG Platinum member and said my room would be "away from the highway". Let's face...

 Report
Helpful?
Thank Thor2004
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Thor2004, Thank you for your feedback. We appreciate you staying with us, and we're glad you liked our service and restaurant. The construction around us has been a challenge, but we anticipate great improvements and ease for drivers. I apologize for your discomfort in sleeping. Thank you. Sincerely, Tom Chigoy, General Manager

San Antonio
Reviewed 7 March 2013

Hotel is great choice for the business traveler. Beds are comfortable and the rooms are modern and clean. There is heavy highway construction around the area (Loop 610 North and 290). The immediate area around the hotel is ok but certainly not scenic. Great selection of restaurants a few miles up 290. Free parking with security guard on duty. Staff...

 Report
Helpful?
Thank Senorfrog_99
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Senorfrog_99, Thank you for sharing your experience with us at Sheraton Houston Brookhollow Hotel. We appreciate you choosing to stay with us, and we're glad you had a nice, pleasant visit. I'm pleased to know that you found our staff friendly and helpful, and I appreciate you letting other viewers know of our great hotel. Should your travels bring you...

Saint Louis, Missouri
Reviewed 5 March 2013

We had a 2-day meeting at the Sheraton, and their staff was amazing. The hotel is an excellent value, and has an amazing staff. The banquet manager was very responsive to our needs. Will definitely return.

 Report
Helpful?
Thank T E
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

T E, Thank you for your business, and thank you for your kind review. We're glad to hear that you had a successful meeting and enjoyed our hotel and staff. I'm glad you felt well taken care of and found our staff amazing. We enjoyed having you and hope to see you again soon. Thanks again. Sincerely, Tom Chigoy, General...

Houston, Texas, United States
Reviewed 28 February 2013

The Sheraton Houston Brookhollow Hotel is the 2013 event venue for Beta Sigma Phi Sorority! We just celebrated our annual Sweetheart Ball at Brookhollow last weekend and it was a total success. The ballroom, service, food, guestrooms, every aspect was complimented over and again by our 125 guests. The location was central enough for attendees though many chose to extend...

 Report
Helpful?
Thank Andrea S
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Andrea S, Thank you for taking a moment and writing a review about your experience with us at Sheraton Houston Brookhollow Hotel. We're delighted to hear from you, and we greatly appreciate your kind comments. It was a pleasure to have you and your group as our guests. We're pleased to hear that the entire weekend was a success and...

San Antonio, Texas, USA
Reviewed 25 February 2013

The hotel is nice along with the rooms. There are areas in the rooms and throughout the property that do show age. Would've gave 5 stars, but there were dirty coffee cups in my room. The front desk addressed the issue quickly and sent house keeping in the room to put new cups, lids, and coasters. Was pleased overall.

 Report
Helpful?
Thank Scott D
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

cctravelerCctx, Thank you for your review. We appreciate you choosing to stay with us at Sheraton Houston Brookhollow Hotel. I'm glad you liked our clean, comfortable rooms as well as our friendly staff. We appreciate your business, and we hope you'll have another opportunity to stay with us again. Sincerely, Tom Chigoy, General Manager

San Marcos, Texas
Reviewed 25 February 2013

We were able to snag this hotel on Hotwire and it turned out to be a great deal. The room and bedding were of high quality. The location is right off the interstate which suited our purpose. The front desk people were very helpful and personable. We ate at their restaurant which was adequate. The waiter was very good which...

 Report
Helpful?
Thank cctravelerCctx
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

cctravelerCctx, Thank you for your review. We appreciate you choosing to stay with us at Sheraton Houston Brookhollow Hotel. I'm glad you liked our clean, comfortable rooms as well as our friendly staff. We appreciate your business, and we hope you'll have another opportunity to stay with us again. Sincerely, Tom Chigoy, General Manager

Perth, Australia
Reviewed 24 February 2013

My husband and I were visiting home from being overseas. I wanted a clean hotel, that wasn't going to charge us to park the rental car - and was in the Galleria/Heights area. The Sheraton was one of very few choices. This hotel is older, however the rooms are spacious - bathrooms have good counter space - and it also...

 Report
Helpful?
Thank Kari M
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Kari M, Thank you for your review. We're glad you and your husband chose to stay with us, and we're glad you enjoyed your visit. I'm glad you enjoyed our spacious and clean rooms as well as our wonderful staff. Should your travels bring you back to our area, we hope you'll stop and visit us again. Sincerely, Tom Chigoy,...

90 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (64)
Viewed
Room/Suite (16)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Crowne Plaza Houston Galleria Area
Show Prices
Show Prices
Show Prices
Great Uptown
Sheraton Suites Houston Near The Galleria
Sheraton Houston West
#171 of 500 in Houston
184 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Welcome to Sheraton Houston Brookhollow Hotel.Whether your visit is for business or pleasure, feel at home at Sheraton Houston Brookhollow Hotel. Our guest rooms feature the celebrated Sheraton Sweet Sleeper bed and complimentary high-speed wireless internet access. Whatever your plans are, you'll find a feeling of welcome unlike any other at our Sheraton Hotel in Houston.Stay connected to home or the office with the Link at Sheraton, refresh in the outdoor pool, or re-energize with a workout in our fully equipped fitness center. Sheraton Houston Brookhollow Hotel has thought of everything you need for a memorable stay. All 382 Houston hotel accommodations feature the plush Sheraton Sweet Sleeper Bed, complimentary high-speed Internet, spacious work desks, ergonomic chairs, 37 inch flat screen TVs and Bliss bath amenities.Our hotel is conveniently located minutes from popular things to do in Houston such as world-class Houston museums, Houston shopping, dining and entertainment, as well as major business complexes like the George R. Brown Convention Center and Texas Medical Center. We offer free parking, free in-room Wifi, and a complimentary shuttle with scheduled runs to the world-famous Houston Galleria Shopping Center. ... more   less 

Additional Information about Sheraton Houston Brookhollow Hotel

Address: 3000 North Loop W, Houston, TX 77092-8810
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $131 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Houston Brookhollow Hotel 3.5*
Number of rooms: 382
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Orbitz, Expedia, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Sheraton Houston Brookhollow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Houston Brookhollow Motel
Houston Sheraton
Hotel Style:
#72 Business Hotel in Houston
#92 Family Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Houston Brookhollow Hotel staff and other travellers.
3 questions
Ask a question
London
Houston, Texas
over a year ago

See all questions (3)

Questions? Get answers from Sheraton Houston Brookhollow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor great”
 of 5 bubbles RodJ649, 24 Aug 2016 | Read review
“We chose the highway side. We did not notice noise. If you prefer a calmer view, ask to face away from the highway.”
 of 5 bubbles debbietravels2016, 23 Aug 2016 | Read review
“Get a room away from the elevator and the foot traffic”
 of 5 bubbles stubbs25, 21 Jun 2016 | Read review
“I gather some rooms have been redecorated but still the same old Air Con.”
 of 5 bubbles lesb275, 19 Feb 2016 | Read review
“all are good, suite is spacious”
 of 5 bubbles shortweekend, 8 Jan 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay