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Sonesta ES Suites Houston Galleria

338 reviews
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Traveller (83)
Room & Suite (49)
Storyboard
Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“great location”(39 reviews)
“front desk”(48 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Houston Galleria
Special Offer: Free Breakfast and Wi-Fi
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (338)Write a Review
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Traveller rating
165
79
37
19
11
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165
79
37
19
11
Show reviews that mention
All reviewsgreat locationnordstrom entrancefront deskfull kitchenwalking distancesmall kitchenfree breakfasthouston galleriahome away from homerooms are spaciousgreat stayextended staydishwasherrenovationcorridorsconditionercleanliness
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21 - 25 of 311 reviews
Reviewed 20 July 2017

I travel a lot for my job and stay in many hotels. This by far was the worst hotel I can honestly say of my life. My first room had spiders everywhere in the room. I mean they were everywhere.I went to the front desk...More

Review collected in partnership with this hotel
Thank cody727
Response from Austin D, General Manager at Sonesta ES Suites Houston GalleriaResponded 24 July 2017

We regret that you had this experience with us. Please reach out to me directly for your next visit to Houston. I would love the opportunity to show you that we can do better.

Reviewed 20 July 2017

We really enjoyed staying here. There was a separate kitchen/living room area which gave our family some extra space. Location was fantastic--walking distance to all the shops in the Galleria area. Breakfast was also good. I would recommend this hotel if you're travelling with children.

Review collected in partnership with this hotel
Thank lizR3092MX
Response from Austin D, General Manager at Sonesta ES Suites Houston GalleriaResponded 31 July 2017

thank you for your review! Please come see us again soon.

Reviewed 14 July 2017

I really liked this hotel, the hotel staff were very friendly and the hotel still retains the feel and cleanliness of being a new, modern hotel. The complimentary breakfast is good and there is an evening social during the week although I didn't use that...More

Review collected in partnership with Sonesta
Thank PompeyNeil
Response from Austin D, General Manager at Sonesta ES Suites Houston GalleriaResponded 17 July 2017

Thank you for taking time to share your thoughts with the Tripadisvor community. We hop eto see you again, soon!

Reviewed 14 July 2017

Got this for the great rate advertised. Got the 2 br suite. Amazing! Very clean, beds were comfy, and kitchen was a bonus considering we werent planning to use a kitchen, but we ended up needing it! It has been recently remodeled which is probably...More

Thank Cynn143
Response from Austin D, General Manager at Sonesta ES Suites Houston GalleriaResponded 1 August 2017

Thank for taking the time to review our hotel. We agree, we have the cleanest rooms anyone has ever stayed in!

Reviewed 5 July 2017 via mobile

Cute little hotel. Came up here to visit my brother who was visiting from NYC. He chose the hotel and it was worth every penny. Had a junior suite with king bed. Has all appliances and comfort. It is dog friendly and has out door...More

Thank Louis D
Response from Austin D, General Manager at Sonesta ES Suites Houston GalleriaResponded 14 July 2017

Thank you for your time and thoughts. We appreciate your business and hope you'll come see us again.

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13456763
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$125 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (49)
Dining (5)
Pool & Beach (2)
Questions & Answers
Ask a question
Chelsey J
11 March 2017|
AnswerShow all 2 answers
Response from Weipin2015 | Reviewed this property |
Don't know since we got there early. Just give them a call if you are very late.
0
Votes
Noramg
17 February 2017|
AnswerShow all 4 answers
Response from PearliJ | Reviewed this property |
No clue. I saw NOR heard any pets.
0
Votes
Room Tips
"All rooms are facing another building, it's downtown!"
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"Have had rooms on the 1st floor next to the lounge and the 2nd floor close to the elevator. Never had any..."
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"Lot of construction going on but room was great just need more parking location was great"
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"The remodeled rooms are wonderful. Stay away from the breakfast. Felt sick after eating the food."
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