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Sonesta ES Suites Houston

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#72 of 499 Hotels in Houston
Certificate of Excellence
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Sonesta ES Suites Houston
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287 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Houston, Texas
Reviewed 1 July 2016

We chose this hotel based on location and price. Our daughter was competing in a weekend-long pageant. We chose to stay near the pageant hotel location but did not want to stay in the constant buzz of the event. We were pleasantly surprised with the size of the suite, cleanliness, and attractiveness. We loved the light and bright room as...

Review collected in partnership with Sonesta
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Helpful?
Thank Rugina P
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Rugina, Thank you for taking a moment and sharing your thoughts. I hope your daughter and family enjoyed the pageant experience. We would love to have you back again in the near future!

Reviewed 30 June 2016

Upon arriving in Houston, we proceeded to get our rented car. It was about 5 am. We finally arrived at the hotel at 7:30 am, however our check in time was 3 pm. The lady at the reception was very polite and efficient, gave us access to the wi-fi and invited us to have breakfast, and we were going to...

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1Thank André O
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Andre, We are truly appreciative for your wonderful review of our hotel. Thank you for your business, and thank you for taking the time to tell the Tripadvisor community of your stay. Come back and see us!

Houston
Reviewed 28 June 2016

Bedroom was big and very clean. Breakfast was very good. They served us a free social dinner during the two nights we stayed there, and we appreciated it very much. They have a parking lot free of charge, which is also nice.

Review collected in partnership with Sonesta
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Thank brunogQ3774YQ
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Brunog, Thank you for taking time out of your day to write a review for us. We appreciate your business and kind words. We hope to see you again in the near future.

Belo Horizonte, MG
Reviewed 27 June 2016 via mobile

The hotel is under renovation. As you walk to your room you will see open rooms full of construction work. The hotel does not isolate them from the others. The new rooms are very nice, good size, kitchen appliances brand new and confortable beds. Room was very clean upon arrival, although during my 3 night stay it was not cleaned...

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Helpful?
Thank ReBDC2016
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Renata, We are sorry to hear you had this experience. As you can see from many reviews this is not the typical experience our guests receive. If you are ever back in this area in the future please reach out to me at adavis@sonesta.com. I would love an opportunity to handle your reservation and show you we can do better.

Reviewed 26 June 2016 via mobile

Room is not so big but it is very comfortable.. The stuff is one of best stuff I ever meet in my trip. So friendly and always smiling. I stayed Two time there. One time in March and one time in April.. The parking space is big and u will always find place to park. As I had bad experience...

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Helpful?
Thank Yehya S
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Yehya, Thank you for taking the time to write this review. We are so happy to hear you are coming back to see us again! Have a wonderful summer.

Lumberton, Texas
Reviewed 23 June 2016

First, in order for me to give a hotel a "5" rating, it must be without any issues that are important to me. This one is very close to a "5". We stayed two nights and our first night we stayed in a one bedroom suite. Our party had 5 people and this room was simply too tight in my...

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Helpful?
Thank Lori G
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Lori, Thank you for sharing your feelings with the Tripadvisor Community! We are pleased to know how much you enjoyed your stay. We look forward to seeing you again in the future!

Plano, Texas
Reviewed 21 June 2016

Great hotel and great employees! Construction as noted in other reviews is mostly gone, very quite and super clean hotel! We had a lovely room and 2 night stay. We used the kitchen and cooked dinner on two nights. It was so nice having everything on hand. The bathroom was very clean and I loved the smell of the shampoo...

Review collected in partnership with Sonesta
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Thank saraw250
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Saraw, Thank you for taking the time to write this thoughtful and, dare we say, wonderful review! I hope your husband had a wonderful birthday. Give him our best.

Reviewed 17 June 2016 via mobile

My recent stay in this spot was memorably comfortable. The staffs in it were all professional and accomodating. The place is really spacious and a great steal. Breakfast was delicious. Eric the guy at the front desk was very helpful and had an affable personality. Seemed really genuine. I didnt bring my charger with me when i checked in. He...

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Helpful?
Thank Ogo M
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Ogo, What did you find most "comfortable"? For me, I would have to say our beds are ridiculously comfortable. Thank you for taking a moment to tell everyone about us. We hope to see you again?

Tallahassee, Florida
Reviewed 15 June 2016

I walked in Sonesta and meet Mario who accommodated my family very well throughout our stay. I had a great experience with all staff members especially Eric who catered to all my family needs throughout my stay. If I could rate this Hotel more than excellent it would be off the charts. The rooms were spacious, clean, with a nice...

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Thank Walkerlina131921
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Walkerlina, THank you for taking time out of your day to write about your experience. We are greatful for your kind words and your business. We look forward to welcoming you again in the future!

Houston, Texas
Reviewed 14 June 2016

Everything about this hotel you will love, The building, The decoration, the accomodations, the price is Great. They treat frequent visitors and members with VIP treratment. Eric Takes excellent care of me and assures I have the best stay possible.

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Thank deltonlewis44
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you for such a wonderful review!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Houston, Texas! The Sonesta ES Suites Houston is centrally located in the heart of the Galleria/Uptown business district. Whether you are here for business or pleasure; from the upscale shopping at the Galleria Mall to a variety of restaurants and sporting/ family venues; Houston has something for everyone. A few points of interest are: the Reliant Center/ Reliant Park - home of the Houston Livestock Show & Rodeo and the Houston Texans football team. George R. Brown Convention Center, the Texas Medical Center - with the world renowned MD Anderson Cancer Treatment Center, Minute Maid park - home of the Houston Astros and The Toyota Center - home of the champion Houston Rockets and Comets. Spacious fully furnished and well equipped studio, one bedroom and two bedroom/ two bath suites offer a variety for your accommodation/ relocation needs. Release some stress by exercising in our extensive fitness center, take a dip in our sparkling pool, or enjoy our garden courtyard and BBQ pavilion area. With all of the amenities Sonesta ES Suites Houston has to offer, we are a great option for the overnight guest as well as the extended stay/relocation guest. Complimentary wireless and high speed Internet is available throughout the hotel. The hotel is pet friendly! ... more   less 

Additional Information about Sonesta ES Suites Houston

Address: 5190 Hidalgo St, Houston, TX 77056-6404
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $149 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Houston 3*
Number of rooms: 93
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Also Known As:
Staybridge Suites Houston-Near The Galleria Hotel Houston
Hotel Style:
#80 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Houston staff and other travellers.
1 question
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Georgetown, Texas
4 days ago

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Questions? Get answers from Sonesta ES Suites Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“small hotel only 4 floors but it is very convenient and nice, any room is quiet even the second floor, road view.”
 of 5 bubbles chh306, 20 Feb 2017 | Read review
“Loved it! Very clean, very professional.”
 of 5 bubbles cturnerfam, 21 Dec 2016 | Read review
“Stayed 3 nights and room only serviced once!”
 of 5 bubbles cheisv, 28 Oct 2016 | Read review
“Excellent. Be prepared for a pleasant surprise in terms of value for price paid.”
 of 5 bubbles Broadsword2016, 23 Oct 2016 | Read review
“Had a room on the first floor close to the entrance and lounge and it was very quiet at night.”
 of 5 bubbles captainked, 13 Oct 2016 | Read review
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