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HYATT house Houston/Galleria

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#32 of 497 Hotels in Houston
Certificate of Excellence
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HYATT house Houston\/Galleria
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661 Reviews from our TripAdvisor Community

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There are newer reviews for HYATT house Houston/Galleria
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Showing 631: English reviews
Come from, United States
Reviewed 4 weeks ago

Front desk folks needs little training. Not a pleasant experience to have to talk with these folks. Quality of beds needs to improve. Rooms were kept clean Entrance of the hotel is not accessible well Too high parking fee

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 526aravindm
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your feedback concerning your stay at the HYATT house. Our goal is to provide all guests with a great experience and we are disappointed we failed to do this during your stay with us. Please know that your comments have been shared with our team to ensure this was an isolated incident and use as a training...

Dover, New Jersey
Reviewed 4 weeks ago via mobile

Great hotel in a great location. The kitchen makes it feel homey and comfy. Having a fridge was great. Having a sitting area was also great! Everything was perfect. No complaints at all and would return for sure!

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Helpful?
Thank Colito0112
Dallas, United States
Reviewed 4 weeks ago

Awesome room, staff and total experience. We stayed at the Hyatt House to interview potential employees and the soace works great for that. We also attended Day For Night Festival and this was a great hotel room to comehome to at night!

Review collected in partnership with Hyatt Hotels
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Thank M2061FOkevinf
Austin, Texas
Reviewed 4 weeks ago

We were in town to check out the area where our daughter will be living this summer and wanted to see the Hyatt House as a possible long-term stay for the summer. The rooms are set up as small apartment-style living and come complete with everything you would need to stay for an extended time except the food and your...

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Thank Zamigaos
Austin, Texas
Reviewed 4 weeks ago

Average / Below average for a Hyatt. Rooms ok, but place was very noisy. Breakfast area small for the size of the hotel, but still dirty and difficult to be replenished with food. They have all other amenities one would need for a short / long business trip I suppose... Laundry room, Gym, Pool, some food available and convenience of...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank mussi0
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. We sincerely apologize for the noise and cleanliness issues you experienced during your stay. Please know your feedback will be shared with our team. We wish you safe travels and hope that you will give us another try next time you are in town.

South Texas
Reviewed 4 weeks ago

Th Hyatt House is located near the Galleria and was convenient for my wife and family as they almost always enjoy a trip to the Galleria. Hotel was as expected- Clean, neat, very good free breakfast and friendly staff.

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Thank JRHUGH50
Eagan, Minnesota
Reviewed 5 weeks ago via mobile

Accommodations are okay. The staff are inexperienced and lack customer service training. They're quite indifferent. Service is terrible in the bar/food area at night. Food orders were always incorrect in some way (order flatbread and get a salad)? I would not stay there again.

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Helpful?
Thank mnslh
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your feedback concerning your stay at our property. We sincerely apologize for the service issues you experienced. Our goal is to provide our guests with a great experience and we are disappointed we failed to do this during your stay. On behalf of our team, we apologize once again and hope to earn back your business in...

Australia
Reviewed 18 December 2016

Location: Not near the city, so this is really for tourists / families. Close to the main shopping site (Galleria). About 45 minutes to 1 hour drive to key tourist attractions - Space Centre and Galveston. Transport: Free transport to Galleria. No airport transfer. Recommend that have own car. Tours via the hotel are more expensive than paying yourself and...

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Helpful?
Thank InHere
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. It is our goal to deliver the best experience possible to all our guests and I apologize that we fell short of that goal during your stay. Please know that your feedback will be shared with our team. We appreciate your business and hope to welcome you back in the...

St. George Utah
Reviewed 12 December 2016

Review collected in partnership with Hyatt Hotels
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Thank 619tiffanyd
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Reviewed 11 December 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Alfred B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hyatt House Houston Galleria, located three blocks from the Galleria Mall features an onsite H-Bar, complimentary Morning Spread(R) breakfast and suites with full-equipped kitchens. Enjoy many free perks such as property-wide WiFi, 24/7 fitness center and grocery shopping service. Lounge at our outdoor pool and firepit or grab a drink from our H-Bar with sharable menu items and full bar service. Each of our stylish suites is pet-friendly and offer full kitchens with stainless steel appliances, flat-screen TVs and Hyatt Grand Beds(R). Start your day with our new Morning Spread(R) breakfast with a yummy omelet bar. Forget something? We have a 24/7 Guest Market with snacks and travel items or take advantage of our new Borrows(R) program and we'll lend you anything from flatirons, yoga kits, board games and even pool toys. ... more   less 

Additional Information about HYATT house Houston/Galleria

Address: 3440 Sage Rd, Houston, TX 77056-7010 (Formerly Hyatt Summerfield Suites Houston / Galleria)
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $146 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Houston/Galleria 3*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, HotelsforEveryone, Priceline, TripOnline SA, Hyatt Hotels Corporation and Hotels.com so you can book your HYATT house Houston/Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
Summerfield Suites Houston
Houston Summerfield Suites
Houston Hyatt
Hotel Style:
#23 Family Hotel in Houston
#25 Business Hotel in Houston
#57 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Houston/Galleria staff and other travellers.
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2 months ago
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Los Ranchos de Albuquerque, New Mexico
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Irvine, California
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Questions? Get answers from HYATT house Houston/Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are suites of different sizes.”
 of 5 bubbles Robbies6, 4 Jan 2017 | Read review
“I prefer rooms facing the pool.”
 of 5 bubbles alexanderbW1274DO, 27 Dec 2016 | Read review
“Pick a room near the entrance to the parking garage, or you may have to walk a bit”
 of 5 bubbles Zamigaos, 20 Dec 2016 | Read review
“Rooms away from the outside side doors might be better”
 of 5 bubbles lutephiri, 2 Nov 2016 | Read review
“we have two little kids so picked the room with two queen beds and were comfortable, any other would have been a tight fit”
 of 5 bubbles sriramr262, 5 Oct 2016 | Read review
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