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Courtyard Houston Northwest

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Courtyard Houston Northwest
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Houston Northwest
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Showing 76: English reviews
New Braunfels, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2016 via mobile

Upon arrival I discovered that the lady in reservations had booked us the wrong room. However, the girl at the front desk was quick to fix the error and get us in the right room. Very courteous and nice. The breakfast was good, the room was nice and clean and had everything we needed. This is our favorite Houston hotel!

Helpful?
Thank Lacey K
paris
1 review
Reviewed 2 June 2016

I arrived late at night 2 weeks ago and asked if the receptionist could help me with finding an eye specialist within the next hours (I thought my retina needed urgent care). Not only the receptionist called for me, but she also had me called back by an hospital at 11pm. And then the next day when I woke up,... More 

Helpful?
Thank lapoulezen
Cleveland, Ohio
1 review
Reviewed 19 April 2016

Nice facility in general but when it came time to shower and shave it was with water slightly warmer than pure cold. Told the front desk and they were aware of the problem but seemed unable to change/fix it or willing to offer a discount Total bill for the room was $225 and I would've thought there would be more... More 

Helpful?
Thank JDR44023
msboro75, Manager at Courtyard Houston Northwest, responded to this review

Hello JDR, Thank you for your review of our property. It is our goal to surpass all guest expectations and we has sadly fallen short of this goal during your recent stay. Please accept our sincerest apologies and trust we will work hard to ensure this experience remains an isolated issue. We truly hope you allow us another opportunity to... More 

San Francisco, California
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 January 2016

I expected this to be a decent business hotel, located near the a major office park area. But, it really let me down. The room wasn't ready at check in time. The hotel isn't one that has any room service options at all. And, my toilet ran periodically -- very loudly -- with no apparent fix. And, the shower didn't'... More 

Helpful?
1 Thank CK107
msboro75, Manager at Courtyard Houston Northwest, responded to this review

Thank you very much for your feedback. We are truly sorry that we did not exceed your expectations during your stay. Please accept our apology for us not repairing the items that you brought up to our attention promptly. Rest assured that we have shared your feedback with our team so that this does not happen again. We hope that... More 

Anna
Level Contributor
107 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 January 2016

My husband came here on business and I accompanied him. He is silver status Marriott member. This hotel I feel is very basic. They have the Bistro area like many of their hotels have. Breakfast is not included in the cost and it's not a homemade breakfast sandwich..more like something you would get at Starbucks (items precooked and heated in... More 

Helpful?
Thank Kelley M
msboro75, Manager at Courtyard Houston Northwest, responded to this review

We truly appreciate your feedback. Please know that as a rewards member we hold you and your loyalty in the highest regard. Thank you for visiting the Bistro. Please take note that our chef prepares our delicious food daily and it is cooked in a top branded Turbo Chef Convection oven. Thank you again for your feedback and accept our... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 December 2015 via mobile

It is a great place to stay staff is friendly and nice rooms are very clean and the staff was very helpful i would recommend this place to family and friends,its in a great location lots of restaurants and shopping centers. It's a home away from home.

Helpful?
1 Thank Charlotte G
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 December 2015

I only had to be in Houston for a few nights and found this hotel because it was convenient to where my meetings were. While it's nothing flashy, the hotel is well located, clean and comfortable. The staff here were all fantastic and super friendly - I would recommend the hotel to anyone!

Helpful?
Thank Katherine T
biztraveler201
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 December 2015 via mobile

Stayed one night in the Courtyard in Nov 2015. The hotel is plain Jane courtyard. Nothing special, base level decor and buildout...the same as the average to slightly better Fairfield. That said, nothing to complain about. The place was clean, the service was above average the TV and shower both worked well. I wish they (and many other Courtyard properties)... More 

Helpful?
Thank biztraveler201
Liz S, Manager at Courtyard Houston Northwest, responded to this review

Thank you very much your feedback. I am elated to inform you that our property is scheduled to start a complete room renovation at the beginning of the year. I am confident that you are going to love the new modern design. The new room will definitely have plenty of outlets for your convenience. I hope the next time you... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2015 via mobile

This place was close to my work so it was rather convenient location wise. The staff was warm and welcoming! Tiffany and Joan stuck out in particular. My room was always clean when I came back from work without messing up how I had my luggage laid out on the bed I wasn't sleeping in. The hotel's bar was quite... More 

Helpful?
Thank Josh M
Thibodaux, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2015

Terrific place to stay in the Houston area!!! Great room and hospitality service... Good price for terrific quality!!! Use of a GPS helps, especially at night!!! Many terrific restaurants located in Kingswood Mall in Springs, Texas!!!

Helpful?
Thank Bert428

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Houston Northwest

Address: 11050 Louetta Rd, Houston, TX 77070-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $128 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Northwest 3*
Number of rooms: 122
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Also Known As:
Courtyard By Marriott Houston Northwest Hotel Houston
Houston Courtyard
Houston Marriott
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Questions & Answers

Questions? Get answers from Courtyard Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quieter room facing away from the road. I think even number rooms”
 of 5 bubbles onemichael, 12 Nov 2016 | Read review
“Go for rooms facing away from Louetta Road if you want some quiet.”
 of 5 bubbles toxictwin02, 10 Jul 2016 | Read review
“Stay away from right next to elevator. You hear the noise of it running.”
 of 5 bubbles BillieW579, 12 Jan 2016 | Read review
“Don't expect to swim unless it is summer and hot when the sun heats the pool.”
 of 5 bubbles L7735OTthomasr, 4 Apr 2015 | Read review
“no room is good room”
 of 5 bubbles kennylee2015, 8 Mar 2015 | Read review
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