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Hampton Inn Houston Hobby Airport

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Hampton Inn Houston Hobby Airport
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449 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Houston Hobby Airport
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Showing 445: English reviews
Romulus
Reviewed 4 weeks ago via mobile

This is by far the worst Hilton property I have ever stayed at. It should not be permitted to be a Hilton property. This place is filthy, stained, unmaintained, cramped, and the service is chaotic at best. The floors are covered in stains, trash is strewn on the floor, spilled drinks are left unattended to in the lobby. It looks...

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Helpful?
1Thank Andrew R
Management response:

Thank you so much for your feedback.At the Houston Hampton Inn by Hobby Airport, we pride ourselves in exceeding expectations, and I offer my deepest apologies that your stay was not up to standards at the Houston Hampton Inn. I hope that upon your next visit you will give us another chance to show you our improvements. We as managers...

Austin, Texas
Reviewed 4 weeks ago via mobile

Not happy with this hotel at all. We stayed at this location for one night prior to an early flight. We checked in at 10 PM and was not able to get any sleep due to loud guests going on and out of the back door. Do NOT allow them to put you in the room next to the back...

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Helpful?
Thank Gary H
Management response:

Thank you so much for your feedback.At the Houston Hampton Inn by Hobby Airport, we pride ourselves in exceeding expectations, and I offer my deepest apologies that your stay was not up to standards at the Houston Hampton Inn. I hope that upon your next visit you will give us another chance to show you our improvements. We as managers...

El Paso, Texas
Reviewed 4 weeks ago

great service, location great unless you want to sleep late. The planes start taking off early. the food was above average for hotel food. The hotel is old but has been remolded and is very nice. the location is near a low income area, so do not go walking in this area.

Review collected in partnership with Hampton
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Helpful?
Thank J David T
Management response:

Thank you so much for your feedback.At the Houston Hampton Inn by Hobby Airport, we pride ourselves in exceeding expectations, and I offer my deepest apologies that your stay was not up to standards at the Houston Hampton Inn. I hope that upon your next visit you will give us another chance to show you our improvements. We as managers...

Burrton, Kansas
Reviewed 4 weeks ago

This hotel was definitely under renovation. Not really sure if this was always a Hampton and they were just updating, or if they took over another property. The rooms were nice, but some of the furniture was very dated. Beds had been updated to the usual Hampton bed. Hammering started promptly at 0800. No places to eat within walking distance.

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Helpful?
Thank melbrnemtp
Management response:

Thank you so much for your feedback.At the Houston Hampton Inn by Hobby Airport, we pride ourselves in exceeding expectations, and I offer my deepest apologies that your stay was not up to standards at the Houston Hampton Inn. I hope that upon your next visit you will give us another chance to show you our improvements. We as managers...

Orlando, Florida
Reviewed 19 March 2017

No microwave or refrigerator like the website said no place to park breakfast was very bad. Stayed for a week on business came back a week later to stay for three days they didn't have my reservation right they put me in a room with a king size bed were two people had to stay didn't want to fix it...

Review collected in partnership with Hampton
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Helpful?
Thank mikeeR1278DB
Aimee B, Director of Sales at Hampton Inn Houston Hobby Airport, responded to this review

Mike thank you for taking time to review our property on Trip Advisor. It is important to us that our guests are satisfied and receive everything that is requested. Unfortunately the 3rd party website that you used when booking the reservation, if they did in fact list refrigerators and microwaves, the site was in error. We encourage guests to book...

Reviewed 16 March 2017 via mobile

Friendly service and a block away from the Hertz rental return center. From there it's a 5 min shuttle ride to the airport. The hotel is undergoing some remodeling. There are no refrigerators in the room but overall it was a nice stay. Good rate too.

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Helpful?
Thank Joe M
Management response:

fantastic stay at our hotel. It is always our goal to exceed your expectations, and we look forward to the future opportunity to do it once again. Thank you so much! Assistant General Manager Myra M, Assistant Manager at Hampton Inn Houston Hobby Airport, responded to this review, April 2,

Oklahoma City, Oklahoma
Reviewed 12 March 2017

Room was dirty, pubes in the shower, toothpaste spit in the sink. Shampoo was half used. Beds and pillows were fine but over all the hotel needed major updating and was in a sketchy area. Would rather stay farther from airport.

Review collected in partnership with Hampton
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Helpful?
Thank rebeccasF6049XE
Management response:

Thank you so much for your feedback.At the Houston Hampton Inn by Hobby Airport, we pride ourselves in exceeding expectations, and I offer my deepest apologies that your stay was not up to standards at the Houston Hampton Inn. I hope that upon your next visit you will give us another chance to show you our improvements. We as managers...

Reviewed 20 February 2017

Our favorite hotel to stay when flying out of Houston Hobby airport. Very friendly, clean, accommodating service. Love the fact you can choose your own room on the Hilton app when checking in 24 hrs prior.

Review collected in partnership with Hampton
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Helpful?
Thank dhickey924
Management response:

Thank you so much for your review! It was our pleasure to ensure you had a fantastic stay at our hotel. It is always our goal to exceed your expectations, and we look forward to the future opportunity to do it once again. Thank you so much! Assistant General Manager Myra M, Assistant Manager at Hampton Inn Houston Hobby Airport,...

Gold Canyon, Arizona
Reviewed 20 February 2017

Great location for airport and cruise ships. Excellent service by staff, enjoyed the shuttle that took us to dinner. As always the complimentary continental breakfast at Hampton Inn is very good. I would recommend this for families or couples.

Review collected in partnership with Hampton
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Helpful?
Thank OldWandererAz
Management response:

Thank you so much for your review! It was our pleasure to ensure you had a fantastic stay at our hotel. It is always our goal to exceed your expectations, and we look forward to the future opportunity to do it once again. Thank you so much! Assistant General Manager Myra M, Assistant Manager at Hampton Inn Houston Hobby Airport,...

Delray Beach, FL
Reviewed 19 February 2017

This hotel needs some attention to the physical plant. A painting of the entire interior would be helpful. Also, the odor in the room was somewhat stale. HOWEVER it is very clean and the people are really friendly and helpful. I only stayed two nights, and for a short stay it was very convenient. I would stay there again. We...

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Helpful?
Thank Patbro
Management response:

Thank you for taking the time out of your day to complete our on line survey. This survey will allow us to motivate our staff members to continue striving for excellence.. It is always our goal to exceed your expectations, and it looks as if we fell short during your visit. I am sorry that you had this experience here...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Stay at the Hampton Inn Houston-Hobby Airport hotel, a 119-room hotel located ten minutes from downtown Houston. Relax in a comfortable, quiet guest room with on-demand movies and our clean and fresh Hampton bed®. Whether you’re traveling on business or on vacation with your family, you’ll enjoy free in-room internet access, a full-size pool and fitness center, and Hampton’s free hot breakfast. ... more   less 

Additional Information about Hampton Inn Houston Hobby Airport

Address: 8620 Airport Blvd, Houston, TX 77061-3430
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $138 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Hobby Airport 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hampton Inn Houston Hobby Airport Hotel Houston
Houston Hampton Inn
Hotel Style:
#60 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Houston Hobby Airport staff and other travellers.
4 questions
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Questions? Get answers from Hampton Inn Houston Hobby Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not possible. Very noisy.”
kerrystephens38, 13 Apr 2017 | Read review
“If you need a refrigerator in the room, just ask the front desk and they will try to accommodate and assign an appropriate room.”
oakleywasagaming, 19 Jan 2017 | Read review
“The neighborhood is a little sketchy. Best to use the fitness room and not walk outside”
waldentenn, 19 Oct 2016 | Read review
“Not on the airport side if possible”
Bosk_123, 21 Aug 2016 | Read review
“Pick another hotel!”
  • Stains in bathtub
melknight97, 15 Aug 2016 | Read review
5 of 5