Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel
1810 Bell Street, Houston, TX 77003
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About
#124 of 609 hotels in Houston
Location
Cleanliness
Service
Value
Holiday Inn Express Downtown Convention Center is your gateway to the city's top entertainment, sporting venues and conventions. We are conveniently located near House of Blues, Warehouse Live, Toyota Center, Minute Maid Park, BBVA Compass Stadium and Discovery Green Park with easy access to Houston's major interstates such as I-10, 59 and I-45.
Most city wide events are hosted at the George R Brown Convention Center which is located conveniently just two blocks away from our hotel.
While great for Leisure we also suit our business travelers. We are within minutes from Exxon Mobil, Chevron, KBR, Deloitte, Accenture and St. Joseph's Hospital just to name a few.
Whether you're in town for leisure, business or just a simple getaway, Holiday Inn Express Downtown Convention Center invites you!
We are the only hotel in Downtown Houston who offers complementary parking for the first vehicle per room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Conference facilities
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Spanish, Portuguese
Location
82Good for walkers
Grade: 82 out of 100
67Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
1810 Bell Street, Houston, TX 77003
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As i checked in, there was a lady wandering around reception babbling and talking to herself, no shoes, dirty feet. I went out for an hour, when i got back, she was asleep on the pathway outside, told reception. When i got back from a meeting, i was settling down in my room, when my door started rattling, someone was trying to break in, i charged out, hoping to take them by surprise, it was that woman again, she had made her way to the fourth floor. I called reception, who then called the police, she went berserk, taking on two of the biggest policemen i have ever seen, they subdued her, very carefully and took her away. The point i am making is that it appears anyone can wander around this hotel unchallenged, there is no security, i felt unsafe, couldn't sleep, even though i moved rooms. I would never stay here, or any Holiday Inn Express again.…
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Date of stay: March 2023Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: Book somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Downtown - Houston, Guest Services / Front Office at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel
Responded 6 Mar 2023
Dear LordBoon: Please accept again our sincere apologies for the problems you had during your stay. It is important to reconfirm to you that we called the police different times for this lady and also we informed our security team. It was really unfortunate these situations. Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I’ve stayed at this hotel twice this year, & both times were incredibly disappointing! Most of the front desk staff seemed bothered by the guests’ presence, the the hotel is in major need of an overhaul; there are tons of obvious issues that need to be fixed. The first time we stayed, the bathroom was awful. There were holes in the shower wall above the knob, the spigot had been caulked (VERY POORLY) multiple times, & the shower head didn’t even work well. Also, the WiFI was completely non-functional (none in my party could get it to work). I asked at the front desk, & they just shrugged & said it should work. I wasn’t impressed at all, but I decided to stay there again because of the location. Well, that was a mistake! The second time, I had a room overlooking a parking lot, & there is a nightclub that has BOOMING bass until 1:30 in the morning. I could not sleep at all. Also, there was obvious mildew by the ceiling in the bathroom. The lone bright spot was one front desk worker named Ines. I asked about the graffiti building (a tourist attraction in close proximity to the hotel). Ines showed my the location on the map, but also walked me out the back door & pointed me toward it, explaining how to walk there. She was so friendly and went above & beyond to make sure I didn’t get lost. Despite the great location (steps from the convention center & Toyota Center, also not far from Minute Maid Park), I would not stay here again!…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel
Responded 19 Dec 2022
Hi MichaelS848484, Thank you for your recent stay and for sharing your feedback. We appreciate your business and for making IHG Hotels and Resorts to be a part of your travel. We work very hard and strive to be the best Holiday Inn Express around. We also strive to offer a seamless and relaxing stay and I'm sorry to learn that it didn't happen. We take feedback seriously and would like to get more info to share this with the relevant teams. I sent you a separate message and hope you respond soon. Your loyalty is important to us and we hope you choose IHG still on your future travels. Best Regards, Jenilyn J Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We always try and stay at IHG properties, particularly Holiday Inn Expresses. This one is not up to par with all the others we are accustomed to staying at. The hotel room and hallways are all in dire need of a major renovation. There seemed to be an issue with mildew, as our room had that smell to it and you could tell there was a moisture issue. However, the complimentary breakfast was excellent! This was one of the few positives we came away with on our stay at this hotel.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel
Responded 29 Nov 2022
Hi Travis928, Thank you for your feedback and visit. Here atHoliday Inn Express & Suites Houston-Dwtn Conv Ctrr, we provide a quality stay in a location perfect to create valuable family memories, stay active, and choose from our healthy options. I read your message and am sorry that your stay was not excellent. Furthermore, I know this is not what you expected from a quality chain like ours. I distributed your comments to our local area managers and took action to avoid this from happening again. I hope you allow us to be part of your travel experiences next time. Great wishes, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Run as far away from this hotel as you can! Upon check in the one girl that was just sitting at the front desk doing nothing told the other girl that was working on something else that she would have to check me in because she was not going to do it. You are given COMPLIMENTARY EAR PLUGS at check in because the club across the parking lot is so loud. We go to our room and either the sewage is backed up in it or there was a dead body under the bed, we were gagging as we walked in. My wife and I decided to get out of the room some fresh air and some coffee, only to come back and find our rental car hit in the parking lot with the car that did it sitting in the space next to us. We asked the Front Desk if they could look at the cameras or tell us who the driver of the car was and they said they would not help us. We ended having to call the police for them to get the driver to come out of the hotel. We told the front desk we had enough and could not stay here and they said to contact Expedia if we expect our money back. Needless to say we spent the night at a much nicer hotel where we could breathe, hear each other and felt safe!…
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel
Responded 28 Nov 2022
Hi billy106, Thank you for your review and for choosing our Holiday Inn Express Houston-Dwtn Conv Ctr for your accommodation needs. We appreciate you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry about the situation encountered during your stay. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further. We look forward to seeing you again on your future trips and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a great location for our event at the George R Brown Convention Center. An easy one block walk. Nice full breakfast provided and there were fresh snacks provided in the lounge area in the late afternoon. The front desk staff were polite and helpful
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
What a mistake!! This hotel is apparently 2 blocks from a night club where the bass music can be heard in the rooms. As I write this review at 1:30am, unable to sleep, I’m regretting every bit of staying here. Not to mention the musty smell in the room. The front desk did apologize and offered ear plugs. I already have ear plugs in and they do not drown out the bass thump of the music.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Local night clubs nearby with loud music until 4 am according to the front desk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel
Responded 2 Oct 2022
Hi shelleyinkc, Thank you for choosing us! We strive to meet the level of satisfaction every guest expects from an IHG® Hotels & Resorts property. I am sorry we did not deliver this time. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond soon. Pleasure once again to host your visit and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I never write reviews but we really enjoyed our stay here! The staff were so helpful and we loved the swim in the indoor pool. The breakfast pancake station was a hit and we won't hesitate to stay again!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My friend and I were going to the Elton John concert at the Toyota Center in Houston on January 21, 2022. I don’t live in Houston I just tried to book a hotel near the concert venue. How wonderful surprised I was that it was literally right across the street from the Toyota Center , all we had to do was walk across the parking lot to get there. Perfect location very clean hotel clean room comfortable beds and breakfast was decent. they had a lovely selection of yogurts, milk cereals pastries and an automatic pancake machine. All in all if you’re going to be doing something near the Toyota Center I would suggest this hotel hands down.
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had to evacuate from Houma, LA after hurricane Ida. Crystal was very helpful in getting us registered for FEMA qualification. We stayed there for almost 3 weeks and the entire staff was great. They all deserve a raise. They are worth it!
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed here this past weekend and was disappointed by my stay. I booked this hotel based on the ratings and the amenities (location, free parking, free breakfast, etc.). While the amenities were accurate, the reviews were not. The hotel is dated and the rooms were without frills (you get what you pay for). What I wasn't expecting was how sketchy the area was and how paper thin the walls and windows are. If you get a room overlooking the exterior parking lot in the back, you WILL hear the nightclub across the street and it will absolutely keep you up. I should also mention the nightclub plays loud techno music till 4:00 a.m. Bring ear plugs if you choose to stay here. We would have moved rooms if the hotel wasn't sold out for the night. I will say Crystal at the front desk was lovely and the breakfast was decent. Next time I'll stay somewhere else.…
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Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: Avoid rooms overlooking the rear parking lot. You will hear the nightclub across the street and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel
Responded 14 Sep 2021
Hi Morgan M, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding soundproofing, noise, sleep quality, comfort, and value. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$164 - US$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express houston-downtown hotel houston, holiday inn houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
112
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Frequently Asked Questions about Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Nearby attractions include Toyota Center (0.4 km), Houston Graffiti Building (0.2 km), and SEKAI Nightclub & Dayclub (0.3 km).
What are some of the property amenities at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Conveniently located restaurants include The Grove, Pappasito's Cantina, and China Garden Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Houston.
Are any cleaning services offered at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Houston-Dwtn Conv Ctr, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.