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I spent several days here and very much appreciated the quality of the furnishing in the room and the support of the hotel staff.
TV's 40" with many channel choices.
Nice little kitchen area- way above average.
Hotel does a great breakfast and nice happy...More
Thank Dave M
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston - WestchaseResponded 12 December 2017
Dear Dave M,
We appreciate you taking the time to leave us a review. I'm so glad you enjoyed our in suite kitchens as well as our complimentary breakfast and social hours. However, I apologize that you weren't satisfied with the work area in your...More
The best part of the stay at the Homewood Suites is Demaris Dallas. She is knowledgeable, professional and one of the most pleasant people I have had the pleasure of meeting.
As you enter the facility and head to the desk to check in, Demaris...More
1 Thank thomasmitchellk
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston - WestchaseResponded 27 December 2017
Thank you for taking the time to leave such a wonderful and detailed review of your recent stay at the Homewood Suites Houston Westchase. I am thrilled to hear what a wonderful job Demesha did. I will be sure to share this with...More
Great hotel, great personnel at the desk, cold food at breakfast 3 mornings in a row. They have no way to keep the coffee warm, or the breakfast foods heated. Hence the eggs, sausage, gravy , biscuits and french toast all cold. Good food but...More
1 Thank lillmagg
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston - WestchaseResponded 4 December 2017
Thank you for taking the time to leave a review of the Homewood Suites Houston Westchase. We are glad to hear that you found your stay to be enjoyable! We apologize about the temperature of our breakfast, we have addressed this issue and...More
everything was great. the front desk guy, Stanley, is amazing at costumer service he deserves a raise!!! food was ok and the room was awesome. the one thing i would change is the toilet paper. it doesnt dissolve well and i clogged the toilet the...More
Thank Kristen R
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston - WestchaseResponded 17 November 2017
Dear Kristen R,
Thank you for your great review! We are so glad to hear that you enjoyed your stay with us including a great room. Stanley is truly an asset and your kind words have been shared with him and the rest of the...More
The hotel was clean, the staff was nice. But the pool was full of little kids with very little adult supervision. One of the small kids pooped in the pool. I probably would hesitate before staying at this property again.More
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Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston - WestchaseResponded 3 November 2017
Thank you for your review of our Homewood Suites Houston Westchase. We are pleased to hear that you found our staff to be friendly and the hotel to be clean. Our apologies, however, for the disappointment you experienced in our pool area. Unfortunately,...More