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Homewood Suites by Hilton Houston Willowbrook Mall

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#27 of 497 Hotels in Houston
Certificate of Excellence
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Homewood Suites by Hilton Houston Willowbrook Mall
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250 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Reviewed 2 weeks ago

I really enjoyed the hotel. Not only was it close to the mall but with walking distance to eating establishments. It was very clean, staff was very helpful and friendly. I have no gripes about anything.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Anthalone K
TMIHospitality1, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Anthalone K, Thank you for choosing to stay with us at the Homewood Suites Houston Willowbrook Mall! I'm glad to hear that you really enjoyed your time with us and that our location was perfect for your needs. We hope you'll stay with us again in the future! Many Thanks, Richard M. General Manager

Chicago, Illinois
Reviewed 3 weeks ago

The Latino cleaning staff were so personable, wonderful and helpful. I felt at "home." We enjoyed the close proximity of the shopping center and selection of stores. We would love for breakfast to improve with more variety so not as to leave the hotel. The front desk staff were super helpful and professional.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank tanya_ivan
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Tanya_ivan, Thank you for taking the time to write a review regarding your recent stay with us here at the Homewood Suites Houston Willowbrook Mall! All our staff members are here to help, and it's great to hear that they were helpful to you during your time with us. I apologize that our breakfast menu wasn't quite up to...

Lithonia, Georgia
Reviewed 4 weeks ago

An interesting experience staying at a hotel in the mall 2 days before Christmas. I chose this location because it's 10 minutes from our family. The traffic after 4pm was dense. What were we thinking? We were able to meet our family and hang out at the mall, so we were kind of glad we decided to stay here after...

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Helpful?
Thank laritaraine
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Laritaraine, Thank You to you and your family for staying with us at the Homewood Suites Houston Willowbrook Mall! We appreciate you taking the time to leave us your comments regarding your recent stay. I'm glad you enjoyed our location and facilities, and for recognizing our no party policy for the hotel. We hope you will consider staying with...

Houston, United States
Reviewed 4 weeks ago

My family and I really enjoyed our stay at Homewood Suites. The kids really enjoyed the pool and the complimentary breakfast is great! Staying @ Homewood Suites is like a home away from home. I recommend this hotel to anyone traveling wreathe its for Business or just for family fun and leisure time. And the price is unbeatable for the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank T3738CCkarens
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear T3738CCkarens, I'm really glad to hear that you enjoyed staying with us at the Homewood Suites Houston Willowbrook Mall! My staff works hard each day to make sure that every stay is a great stay for all of our guests. I hope that you will remember us the next time you are in the area! Sincerely, Richard M. General...

Indianapolis, Indiana
Reviewed 1 December 2016

This was a home away from home experience and the staff were very friendly. Breakfast hot and fresh every morning. Rooms cleaned daily. Fresh coffee throughout the day. They are in a great locations, many restaurant and a mall in walking distance. I would recommend Homewood Suites by Hilton as a nice and comfortable stay. I enjoyed my stay.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank felicia_arnold
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear felicia_arnold, Thank you for the positive comments regarding your recent stay. We are happy to hear you enjoyed the experience, staff, breakfast and the conveniences of the location! I am so glad to hear you enjoyed your stay, and hope you consider us should you ever be back in the Houston/Willowbrook area. Regards, Ginger Dickison Assistant General Manager

go2gamble
Reviewed 24 November 2016

I love staying at this Hotel even if it is for one night. The rooms are spacious and the service is very good! Quality and variety of breakfast is great and the outside sports court is a Huge Plus for the kids!!!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank go2gamble
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Go2gamble, Thank you for your kind words regarding your stay at the Homewood Suites Houston Willowbrook Mall! It's great to hear that you always enjoy your time with us and that you like the quality and variety of our breakfast. We look forward to seeing you the next time you're in the Houston Willowbrook area! Many Thanks, Richard M....

Toronto, Canada
Reviewed 15 November 2016

Great hotel - clean, friendly staff. Did not use the kitchen in room, but nice to have if staying a longer period. The bedroom and bathroom were very nice and clean. Nothing to say against this hotel except the elevators are incredibly slow for a 4 story building.

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Helpful?
Thank kengra
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Kengra, Thank you for taking the time to leave a review regarding your recent stay at the Homewood Suites Houston Willowbrook Mall. We appreciate you recognizing our overall room facilities. The elevators are in excellent working condition just not the fastest. We can't wait to see you again and hope you'll get a chance to use the in-room kitchen...

Tyler, Texas
Reviewed 19 October 2016

Great weekend Family friendly Close to everything Great shopping center Mall food shopping Adult fun as well Breakfast was great A lot of different items to choose from My daughter enjoyed the indoor pool and basketball cour

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 143margaritaf
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear 143margaritaf, Thank you for your kind words about our hotel. We are glad you enjoyed the great offerings of our location. We can't wait to see you again. Thank you, Richard M. General Manager

Bangalore, India
Reviewed 11 October 2016

It was a very friendly and good stay. The kitchen was pretty good for cooking Indian dishes. Walking distance to overseeing Willowbrook mall. If you like to walk more, you could reach Best Buy, Target. Be aware about safety issues around the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Senthil A
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Senthil A, Thank you for taking the time to provide us with your feedback. I am glad you enjoyed the conveniences of a kitchen in your suite and our location. We look forward to your next visit. Thank you, Richard M. General Manager

Austin, Texas
Reviewed 11 October 2016

This hotel was nice! I would come here again. The head of maitnance could of had a better attitude. But other than that. Things went well. Thank again guys!!!! I'll be back. Next time I'm out that way!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank nathanf554
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Nathanf554, Thank you for taking the time to fill out a review I'm pleased you enjoyed our hotel and want to return. We are sorry to read about the level of service experienced during your recent stay and will address it with our staff. We look forward to your next visit. Thank you, Richard M. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Homewood Suites Houston Willowbrook Mall is an upscale, extended-stay hotel strategically located in the Willowbrook Mall area in the heart of Northwest Houston, Texas. Our hotel provides excellent short and extended-stay accommodations for travelers visiting this world-class city for business or pleasure. Surf the internet using the complimentary high-speed Internet access WiFi available in your suite. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Make a favorite meal using the two-burner stove in the full kitchen. Relax in your bedroom or on the sofa-bed while watching premium cable channels on a flat-screen television. Work out in the fitness center, a game of basketball or a swimming pool workout. Our well appointed Homewood Suites hotel is an upscale, all suites hotel suites and offers services and amenities to make your stay comfortable - Make Yourself at Home(R) with Homewood Suites. "This hotel has a no party policy in guest rooms, suites, common areas, and pool" ... more   less 

Additional Information about Homewood Suites by Hilton Houston Willowbrook Mall

Address: 7655 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $164 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Willowbrook Mall 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Cheap Tickets, Travelocity and Priceline so you can book your Homewood Suites by Hilton Houston Willowbrook Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Homewood Houston
Hilton Houston
Houston Hilton
Houston Homewood Suites
Hotel Style:
#15 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Houston Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was convenient for us due to walking disabilities.”
 of 5 bubbles laritaraine, 23 Dec 2016 | Read review
“Rooms on the south side were quiet and easy access to side parking lot exit.”
 of 5 bubbles SuszanneM, 13 Sep 2016 | Read review
“try to choose rooms closer to lift or main lounge to minimize more walking”
 of 5 bubbles YESWE67, 6 Feb 2016 | Read review
“Our room on the 1st floor, back of hotel, was just fine. Very quiet.”
 of 5 bubbles Soars37, 29 Nov 2015 | Read review
“all the rooms are nice it seems”
 of 5 bubbles michaelsD2329MG, 9 Sep 2015 | Read review
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