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Hotel Derek Houston Galleria

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#95 of 499 Hotels in Houston
GreenLeadersSilver level
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980 Reviews from our TripAdvisor Community

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Showing 926: English reviews
Houston
1 review
Reviewed 4 days ago NEW

Absolutely amazeballllssss!!! My anniversary was spent in a very exquisite way. Everything was perfect from the amazing room to the amazing food, drinks, and service. I would definitely highly recommend this Hotel. The experience was beyond amazing 😉👌

Review collected in partnership with this hotel

Helpful?
Thank queenki2016
Houston
1 review
Reviewed 1 week ago

The shower head was broken and the toilet wouldn't flush correctly; the lamp shades were crooked and very stained- splattered with something. The hotel common areas were great but the room itself could use some love. We paid a bit more for a better room that has been a little neglected.

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Helpful?
Thank D255BJemilyp
Lavergne
1 review
Reviewed 1 week ago

Hotel is really nice. Great location. Valet was awesome. Front desk staff was aweful. We asked for things that should have already been in the room. We called. Nobody ever showed up. Upon arrival there was no "thank you" "please come again". Nothing. Just terrible service. No sorry for waking the whole hotel up at 5 in the morning for... More 

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Helpful?
Thank Kelana L
Pearland
1 review
Reviewed 1 week ago

Nice rooms but small. Very clean. the wait staff were extremely helpful. The bar Revolve was very nice a little pricy but to be expected for the area. The bar menu could do with a selection that is not so fancy!

Review collected in partnership with this hotel

Helpful?
Thank O6182IWbrendas
Matteson
1 review
Reviewed 1 week ago

The fire alarm system malfunctioned and the entire hotel was evacuated at 5am. It was not pleasant being woke up and forced to evacuate at that time of morning, Not to mention that It was 40 degrees outside.The alarm system continued to malfunction all morning. After the 6th false alarm I checked out at 12:30pm and went down the street... More 

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Helpful?
Thank 199jesset

Travellers are raving about these Houston hotels

Houston
1 review
Reviewed 1 week ago

The staff was wonderful however I was disappointed in my stay overall. Our balcony was a view of the parking garage which sucked as an upgrade I had paid for. There was hair found in one of our towels which was gross. The curtains were falling off the rail which made them hard to close and they were not blackout... More 

Review collected in partnership with this hotel

Helpful?
Thank klm12342016
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I frequent boutique hotels, so I know what to expect. So, when I pulled up to valet, I expected for the valet to open my door and get my bags out of the car then place them on a bell cart and escort me to the reception desk. Nope. He did not open my door. Instead he just stood at... More 

Helpful?
Thank rachelvjohnson
Severna Park, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My room on the 4th floor had worn and ripped curtains. The wallpaper in the bathroom had stains on it. The shower sprayed water everywhere from a broken shower head. You could see dust and lint on ceiling in bathroom. The cushion on the window bench had several stains on it. Carpet was dirty, and the mattress was very soft.... More 

Review collected in partnership with this hotel

Helpful?
Thank 85nellie
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Oh no…. this is certainly not the experience we design for our guests! I thank you for your feedback – it seems we missed the boat on several areas. It’s feedback like yours that help us continue to improve so I thank you for your comments and I hope we can change your first impression if given the opportunity! Please... More 

Southlake
1 review
Reviewed 2 weeks ago

Do not hide fees as a way to present a lower rate. I expected more from the hotel that that behavior. The maid did not replenish the bathroom with towels or shampoo/soap. And finally, unless you're calling Sales good luck getting someone on the phone.

Review collected in partnership with this hotel

Helpful?
Thank jb2016783
Sea Bright
1 review
Reviewed 2 weeks ago

Overall experience was great! The staff, the room, the food, the bar, the location........ It's kind of "hippish" with very positive energy throughout. Especially the staff. They were proactive in making sure my needs were met, friendly and easy to deal with. It's going to be my go to place in Houston.

Review collected in partnership with this hotel

Helpful?
Thank M4934NVgeorgeh
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

We take pride in being the most hip & happening boutique hotel in the Galleria area, so I’m thrilled that you enjoyed our vibe! Don’t wait too long until your next stay though – we miss you already! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
EXPERIENCE A NEW KIND OF SOUTHERN HOSPITALITY - ONE WHERE UNPARALLELED SERVICE AND DESIGNER AMENITIES ALLOW YOU TO APPRECIATE BEING IN THE MOMENT AND IN THE LOOP. Named for Houston's black gold roots, a play on the "derrick" drilling rig, Hotel Derek's bold styled guestrooms and suites are overflowing with modern details and stylish comforts inspired by fashionably chic Texas decor. Photography by world-renowned Arthur Meyerson adorns our public areas and guestrooms, capturing the spirit of Texas wildcatters; while everything from our black granite lobby floors to bold textiles and colors pays homage to our city's rich heritage in the oil industry. ... more   less 

Additional Information about Hotel Derek Houston Galleria

Address: 2525 West Loop S, Houston, TX 77027-4501
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $176 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Derek Houston Galleria 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Derek Hotel Houston
Hotel Style:
#8 Green Hotel in Houston
#31 Luxury Hotel in Houston
#62 Romantic Hotel in Houston
#89 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Derek Houston Galleria staff and other travellers.
6 questions
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Port Arthur, Texas, USA
10 months ago
over a year ago
London, United Kingdom

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Questions? Get answers from Hotel Derek Houston Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony Room”
 of 5 bubbles Icedaddy, 27 Oct 2016 | Read review
“Don't get a number floor X and followed by 11, its right beside the lifts”
 of 5 bubbles jftrmcclelland, 19 Oct 2016 | Read review
“Ensure not to stay too close to the lifts. x09 was rather noisy.”
 of 5 bubbles JaneBis, 18 Oct 2016 | Read review
“Great for Couples ! dont bring the kids though”
 of 5 bubbles HanknKristi1, 17 Oct 2016 | Read review
“Ask for a higher floor if poss, they seem to be a little quieter and the view is better (and the windows are less filthy from traffic).”
 of 5 bubbles hrhkingangela, 24 Sep 2016 | Read review
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