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Red Roof Inn Houston - Brookhollow

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91 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Garland, Texas
Reviewed 1 week ago

The room was spacious and in close proximity to my destination. The hotel staff was hospitable and maintained a very clean establishment. The hotel was right off the freeway and very close to several restaurants and a movie theater.

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Helpful?
Thank Hercules845
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your kind words about our spacious, convention and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity...

Reviewed 1 week ago via mobile

Great service at the front desk ,the room is great too only bad thing about this place is all the construction outside and the hot water doesn't work at all I tried running it to let it get hot but that didn't work I will not be staying here again I love my hot showers otherwise I'd shower in a...

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Helpful?
Thank Jackie P
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

Reviewed 2 weeks ago via mobile

This hotel was very clean and was very well maintained inside of the rooms! The location was not the greatest as there was a ton of construction close by and hard to get on and off the freeway. The internet didn't work either and didn't give you an option to enter in the password to use. Overall a nice hotel.

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Helpful?
Thank Ntaylor720
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that our hotel and the surrounding area didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give...

Oranjestad, Aruba
Reviewed 2 weeks ago via mobile

A friend recommended the Red Roof Inn and after staying there for 2 nights, I ended up extending my stay. It's true what they say, it does supply you with the comforts of home. This particular Red Roof Inn was at a quiet location, lots of places to eat nearby and within walking distance of certain things (shopping, grocery store,...

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Helpful?
Thank SenoritaBlackBarbie
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, I appreciate your feedback. I’m glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We’ll be here for...

Reviewed 16 December 2016 via mobile

Very impressive. Outstanding service by Angie and Kevin. Angie, help me with a personal issue, she took care of me. Kevin was courteous as well at checkout. New remodeled room, with great TVs. Stay here.

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Helpful?
Thank frankiefrank691
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Valued Guest, We are glad to know that you liked our hospitality and also thank you for appreciating your stay at our hotel. It is nice to note that you found the stay very nice and thanks for appreciating Angie and Kevin for their committed guest care. We are privileged to serve guests like you. We shall always try...

Reviewed 16 December 2016

I always choose The Red Roof Inn Brookhollow. This hotel has very friendly, it's always a pleasure checking in when Kevin, Mary, & Angie are at the front desk. This is In close proximity to great restaurants, taverns, as well as a movie theater.

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Helpful?
Thank Keith W
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thank you for choosing the Red Roof Inn for your recent stay and the review. We definitely appreciate the review and your observations and appreciating Angie and Kevin. In fact, it’s one of the only ways we can improve. We are improving the room features, amenities and cleanliness of the entire property and a professional team is working...

St. George, Utah
Reviewed 9 December 2016

Red Roof is budget lodging but does offer very good service and clean rooms. We have stayed in our share of motels and they are much the same as it is basically much the same (rooms with a bed, bathroom and TV. This one however provided something I have never seen, security. I woke up the next morning to fetch...

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Helpful?
Thank TeamFlounder
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for commenting and for noticing how much value we give for our guest security. We are improving alot And we’ll do even better for you the next time we have the privilege of serving you. We take providing a great guest experience very seriously, and we’re getting better every day. Sincerely, Hotel Manager

Reviewed 29 November 2016

I love this hotel, it is very clean and comfortable. The staff showed me a pleasant welcome and make sure I was satisfy, they are very helpful. My room felt like a home away from home. The Housekeeping staff cleaned my room everyday for the four nights I lodged there, and they work very hard. I am very please of...

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Helpful?
Thank Camella E
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks...

Reviewed 19 November 2016 via mobile

The first night I stayed there on the second floor I really enjoyed my room it was big clean & spacious. The floors were wood. It had a mini relfrigerator with freezer in it. It had a microwave. The bed was comfy and pretty big. The shower was nice and clean. The front desk clerk was very nice and helpful....

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Helpful?
Thank Rhg24
redroofinnhoustontx, webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, I’m glad you had nice experience with us, and I sincerely thank you for your positive comments.I’m very pleased that you enjoyed being with us at our hotel. We will take corrective actions based on your observations. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a...

Atlanta, Georgia
Reviewed 10 November 2016

I read the reviews and I must say walking in and being greeted with a warm welcome smile was simply wonderful Mary made me feel at home. I see the renovations being done but I was sold from the start wish my stay would have been longer, rooms were up to date I slept like a baby the security at...

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Helpful?
Thank zeuki0509
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn Houston - Brookhollow is a pet friendly, family friendly hotel. This hotel is on the Northwest Freeway/US 290 and close to I-610. The hotel is near Toyota Center, MD Anderson Cancer Center, Reliant Center/Astrodome, Port of Houston, Minute Maid Park, Texans Arena, Texas Children's Hospital, Galleria Mall and Gleannoch Farms Golf Course. Many major chain restaurants are just across the street. Including Outback Steakhouse, IHOP, Chili's, Denny's, Red Lobster and more! Red Roof Inn Houston - Brookhollow features an outdoor unheated pool, an elevator, coin laundry, guest computer and has interior and exterior corridors. All rooms at this hotel offer free WiFi, 42" flat-screen TV, microwave & refrigerator, hair dryer and an iron & ironing board. Experience our complimentary continental breakfast and coffeehouse-style coffee/tea in the lobby. This location offers premium channels including ESPN, CNN, FOX News, HBO and Showtime. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Houston - Brookhollow

Address: 12929 Northwest Fwy, Houston, TX 77040-6303
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $77 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Houston - Brookhollow 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Hotel Style:
#4 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Houston - Brookhollow staff and other travellers.
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Questions? Get answers from Red Roof Inn Houston - Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are clean and offer good views.”
 of 5 bubbles S3752SYkeithw, 16 Dec 2016 | Read review
“The lower floors are more convenient.”
 of 5 bubbles camellae2016, 29 Nov 2016 | Read review
“Higher rooms have less noise, a/c is quiet and none smoking rooms are very nice.”
 of 5 bubbles sandrakharris22, 15 Jul 2016 | Read review
“accessed from the inside, and away from the laundry room, stairwells, and lobby”
 of 5 bubbles gsanbrook, 6 Mar 2015 | Read review
“They have 3 types of rooms. The classic will get you a room with an outside door. SCARY!!! The Deluxe will get you a room on the 2nd floor, and the superior will get you the 3rd floor”
 of 5 bubbles richardhJ1862HL, 22 Feb 2015 | Read review
5 of 5