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Residence Inn Houston Intercontinental Airport at Greenspoint

Residence InnUS$116*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Houston Intercontinental Airport at Greenspoint
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79 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Reviewed 16 April 2017 via mobile

We chose this hotel because of its proximity to the airport and my best friend's home. We had a studio type room with a kitchenette. The room space was ok for the price we paid but I just think that everything was squeezed into a small space. I think I was comparing it with other Residence Inn properties we have...

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Helpful?
Thank MsWWWB
Management response:

Thank you for your feedback, we offer larger suites compared to the studio that you booked. We also offer one bedrooms as well as two bedrooms with plenty of space if it's more than 2 people to a room. As far as returants and dinning options we not only have our sister property the Courtyard by Marriott as a dinning...

Calgary, AB
Reviewed 15 April 2017 via mobile

We stayed here last night on our way to Galveston for a cruise. We selected this hotel because of its close proximity to the airport, free airport shuttle, the two bedroom suite option, and the 24-hour pool. When we arrived in Houston the shuttle was quick to come, about 20 minutes. A quick drive to the hotel. Check in was...

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Helpful?
1Thank Travel_SueCalgary
Management response:

Thank you for your feedback!!

Denver, Colorado
Reviewed 1 April 2017 via mobile

I recently stayed here for two nights for business. Location wise it's about 10 minutes via free shuttle that the hotel provides. The hotel is in an area that there isn't much around. Despite this I still give it full marks and here is why. Service!!! The hotel has a second shuttle (the local shuttle) that will take you anywhere...

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Helpful?
Thank mahunapuna
Management response:

We're glad you enjoyed your stay here at the Greenspoint Residence Inn. There's nothing better than to hear that we have met your expectations, we are also happy to hear that you will be joining us again. Our team would like you to thank you for your feedback, we hope to see you soon.

Kansas City, Missouri
Reviewed 18 March 2017

Note to management: train your cleaning staff and maintenance. The list is long and I really wouldn't know where to begin. I have never written a review on Trip Advisor and actually just signed up to leave one just for this Marriott. We won't be returning, you are giving the Marriott chain a bad name.

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Helpful?
Thank wmcneill2017
Management response:

hank you for taking the time to share your recent experience at the Residence Inn Houston Intercontinental Airport at Greenspoint with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort...

Marshfield, Wisconsin
Reviewed 25 February 2017

We flew in and called for the airport shuttle to pick us up on Super Bowl weekend. The shuttle arrived quite promptly considering all of the traffic. When we arrived for check-in the front desk attendants were very friendly and full of information. We were able to arrange for our shuttle in the morning with them also. They helped us...

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Helpful?
Thank monnie377
Management response:

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Mark Martinez...

Jacksboro, Texas, United States
Reviewed 16 January 2017 via mobile

My wife and I stayed here for an overnight layover. Most comfortable bed I have had in a hotel in a long while. Staff was very professional and accommodating. Shuttle was excellent and fast. Only reason for 4 star was noise factor of foot traffic above, and luckily the guests upstairs were not party animals.

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Helpful?
Thank Eric W
Cynthia M, Manager at Residence Inn Houston Intercontinental Airport at Greenspoint, responded to this review

Thank you for your feedback Eric! I am glad you and your family enjoyed your stay at our property. We look forward to seeing you in your next visit to Houston. I will make sure our staff is aware of your awesome comments. Thanks once again!

CA
Reviewed 7 October 2016 via mobile

Nice staff and spacious rooms. I was disappointed that the ice maker in my room didn't work and they don't have any public ice makers. There was also a bit of commotion on my floor around 4 am but seems like it was an isolated incident. There is an airport shuttle.

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Helpful?
Thank BRANDI N
Cynthia M, Manager at Residence Inn Houston Intercontinental Airport at Greenspoint, responded to this review

Hi Brandi, Thanks for taking the time to give us your feedback, we greatly appreciate it. I'm sorry we didn't meet your expectations. I will pass this onto the staff so that we get these issues taken care of. I am glad you enjoyed the staff and the comfort of your suite. We look forward to seeing you on your...

Reviewed 27 September 2016 via mobile

The staff goes the extra mile to make customers feel comfortable and well cared for and they are so genuine. I have been here for one month and really feel at home with the staff. From the girls out front Cynthia in the AM and Sandra in the PM, to Jeremy and Elvia, they are always sincere and courteous. The...

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Helpful?
1Thank Sherry S
Cynthia M, Manager at Residence Inn Houston Intercontinental Airport at Greenspoint, responded to this review

Hi Ms. Stone! Thanks for your feedback in regards to our staff and hotel. We are happy to serve you during your business trip. I will pass on the information to our staff. Please let us know if you need anything during your stay. We are delighted to have you here! Cynthia Meza Assistant General Manager

Little Rock, Arkansas
Reviewed 25 September 2016 via mobile

Massive rooms. Super clean. The staff is kind. The location is right off the highway. There are a few nearby places to eat. The breakfast is good and beds are cozy. I will stay here again. The rooms have a full kitchen which is very nice.

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Helpful?
Thank AR-BRAY
Management response:

It is so great to hear that you enjoyed your stay with us. I will share your wonderful comments with the entire staff we are constantly striving to improve our services so this will definitely motivate all of us to continue our quest. Thank you, We hope to see you again soon, Richard Stewart General Manager

Winston Salem, North Carolina
Reviewed 13 September 2016 via mobile

Spent Labor Day weekend with my family here. Check in process could have better, but all in all it was a good experience as my family was comfortable. Outside appearance needs some sprucing up. Close to the Airport.

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Helpful?
Thank Ozi A
Management response:

Thanks for choosing Residence Inn Greenspoint and it's great to hear you enjoyed your recent stay with us. Your feedback has been shared and sprucing is on the way.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Houston Intercontinental Airport Hotel at Greenspoint outclasses other north Houston hotels by offering our guests the true home-away-from-home experience. Location is key. We're located just 5 miles from the George Bush Airport and offer fast and free airport shuttle service. The Residence Inn Suites Hotel in Houston at Greenpoint also sits near a variety of exciting activities including Splash Town Park and the Houston Zoo. When you're ready to unwind, our 50% larger Houston hotel suites welcome you with all the comforts of home: full kitchen, separate living area, deluxe bedding and a work area with free Wi-Fi. As the premier choice of Houston Intercontinental Airport hotels for extended-stays, we offer more value every day. Enjoy free breakfast daily, Evening RI Mix (M-W) , an indoor pool and whirlpool, fitness center and SportCourt(R). Make Residence Inn your choice among extended-stay suites in Houston for apartment-style living and a warm, homelike environment. ... more   less 

Additional Information about Residence Inn Houston Intercontinental Airport at Greenspoint

Address: 655 N Sam Houston Pkwy E, Houston, TX 77060-5901
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $136 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Intercontinental Airport at Greenspoint 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Residence Inn Houston
Houston Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Houston Intercontinental Airport at Greenspoint staff and other travellers.
1 question
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Orlando
4 months ago

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Questions? Get answers from Residence Inn Houston Intercontinental Airport at Greenspoint staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at the back. Less traffic noise from the adjacent highway”
vinker, 5 Apr 2016 | Read review
“No room safes... Bring you own portable room safe”
JMAbrante, 3 Sep 2015 | Read review
“Unless you sleep like a rock, request a top floor room and make sure it doesn't face the highway.”
Just_a_Rd_Warrior, 11 Sep 2014 | Read review
“Ask for a room AWAY from the highway.”
ppwillme1, 17 Jun 2014 | Read review
“The whole Inn is very quiet, peaceful and relaxing..upon checkin guests are informed of the need for a quiet enviroinment, ie. no excess guest in rooms, parties nor sleepovers.”
378ermaw, 23 Jan 2013 | Read review
5 of 5
Residence Inn
US$116* /night
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Booking.comUS$129
Orbitz.comUS$116
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Prices are for 1 room, 2 adults
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