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TownePlace Suites Houston Northwest

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58 Reviews from our TripAdvisor Community

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Showing 57: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

In Houston at TownPlace suite. Per Marriott properties clean and seemingly safe. However, they have an issue with bugs apparently. Found the guy below in my kitchenette sink. I would rate 1 circle but the young lady who came with spray was prompt and nice. Marriott please fix this issue.

Thank Phoenixfire71
TPSHOUTN, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to share your thoughts regarding the issues you encountered during you stay at the TownePlace Suites Houston NW. We strive to deliver the best the customer service to each of our guests and its always upsetting to read about issues experienced at our property. I appreciate you bringing the issue to our attention, as... More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 October 2016

This hotel was a lot better than what I was expecting. When I first walked in to the front desk I was greeted right away. After I get my room card and walked into the building I was staying in, I initially thought the building looked a little dated, so expected the room to be as well...... was I surprise... More 

Thank Bonnie J
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 September 2016

- Convenient location. There is Target and HEB nearby. Little further we have home depot, wall mart, and few places for shopping for dress. It was very useful since I was one of the few people who lived there without a car - Small kitchen with fridge, oven etc, although a non stick fry pan would have been very helpful... More 

Thank Reny P
Murphy, Texas
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 18 August 2016

Stayed here on business for a week and this was perfect for me. I purchased groceries at the HEB and used the Kitchen for dinner to save money. the bed was comfortable and the room was clean and large (Like a 1 bedroom efficiency apartment. I would stay here again.

Thank aggieguy93
Dubai, United Arab Emirates
Level Contributor
95 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 July 2016

We stayed at TownePlace Suites for four nights in July, 2016, when in town to visit family. We chose TownePlace Suites based exclusively on location. It has easy access to the Tomball Expressway, is close to shops, and also close to many residential neighborhoods. So, the location and ease of getting in and out of the facility is a definite... More 

1 Thank BLTurpin
TPSHOUTN, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to complete the Trip Adviser review in regards to your recent stay at the TownePlace Suites Houston NW. I sincerely apologize for the issues you experienced. I understand your frustration with regards to the pool. That was the last thing we wanted for our guests. It was so unfortunate that the pool was down... More 

San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2016

Location is convenient. Currently replacing the furniture with new, modern furnishings. Beds are comfy, separate room for the breakfast. Speakman Shower heads, love those, best shower ever. small kitchen is really helpful. we would stay here again. we also a two bed suite at the end of the hall

Thank Timothy M
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 25 May 2016

This looked like an older Marriott property; hallways and room felt dated and somewhat cheaply built, but were clean and well maintained. Room was spacious and had had some upgrades over the years. Staff were friendly. Lots of customers -- parking lot tended to be near full. Breakfast was OK. Free shuttle to nearby offices (lots of on-a-budget business travelers... More 

Thank hibachi
TPSHOUTN, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to share your thoughts regarding the issues you encountered during you stay at the TownePlace Suites Houston NW. I appreciate you bringing these issues to our attention, as it will help us better serve our guests in the future. In regards to the issue you encountered with the hot water, please note the hotel... More 

Level Contributor
3 reviews
Reviewed 18 May 2016

This was a last minute reservation and we were very pleased with our choice. Greatest attraction was location. Also a free shuttle anywhere within 5 miles. Handy when you are traveling without a car. Room with kitchenette and full size refrigerator. Clean and cozy.

Thank Faith1941
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 May 2016 via mobile

We asked twice on different days for housekeeping service and some fresh towels but they never came by. We saw the housekeeping service working in the other rooms but they never would get to ours. Finally on day 3 we begged some fresh towels from the front desk. Not fun.

Thank Xplore-Your-World
TPSHOUTN, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to share your thoughts regarding the housekeeping issues you encountered during your stay. I appreciate you bringing it to my attention, and will certainly share your feedback with my Executive Housekeeper and the entire housekeeping team. More 

Dallas , TX
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 6 March 2016

First time stay in TownePlace branded Marriott hotel. When arrived hotel in the night, it was very hard to find the main entrance. eventually got in, but nowhere for front desk staff, the build designing is also total mess, hard to find the path to the room… Another very disappointed, this hotel totally lack of any respects for the hotel... More 

Thank cgigate
Management response:

Thank you for taking the time to leave a comment on Trip Advisor with regards to your recent stay at the TownePlace Suites Houston Northwest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered... More 

64 photos of this hotel

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All Traveller Photos (25)
Room/Suite (14)
Hotel & Grounds (1)
Business Centre/Function Rooms (1)
Dining (4)
Bathroom (1)
Other (4)

Management photos: Courtesy of the property manager

All Management Photos (39)
Pool/Beach Area (2)
Dining (2)
Business Centre/Function Rooms (2)
Room/Suite (16)
Hotel & Grounds (7)
Bathroom (1)
Other (9)
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Rest in comfort at TownePlace Suites Houston Northwest, with desired amenities and convenient services. Just minutes from Willowbrook Mall and Houston Premium Outlets, our hotel puts business travelers near Hewlett-Packard with spaces designed for today's modern traveler. Suites boast full-size kitchens with full-size appliances, plus desks with ergonomic chairs for a home-like environment. Start every day off on the right foot with our complimentary hot breakfast buffet, then socialize with fellow guests at our manager receptions from 5 to 7 p.m. Tuesday and Wednesday and enjoy a complimentary light dinner, beer and wine. Our 24-hour marketplace offers beverages, snacks and various sundries for late-night cravings. During downtime, take a dip in our outdoor pool, or work up a sweat in the upgraded fitness center with cardio equipment and free weights. Let TownePlace Suites Houston Northwest take the stress out of traveling and put the relaxation in your leisure or business trip. ... more   less 

Additional Information about TownePlace Suites Houston Northwest

Address: 11040 Louetta Rd, Houston, TX 77070-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $135 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Houston Northwest 2.5*
Number of rooms: 128
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Also Known As:
Towneplace Suites Houston Northwest Hotel Houston
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Questions & Answers

Questions? Get answers from TownePlace Suites Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a corner room and the top floor.”
  • 2-bdrm suite living/kitchen area
 of 5 bubbles bonniej49, 3 Oct 2016 | Read review
“This hotel is used by families traveling with dogs. Ask for a dog-free area if you do not wish to hear loud barking.”
 of 5 bubbles BLTurpin, 24 Jul 2016 | Read review
“Four floors, two buildings. we were at the top of the stairs and very happy with the location.”
 of 5 bubbles 185timothym, 2 Jun 2016 | Read review
“no stay in first floor, I got very poor signal for my cell phone”
 of 5 bubbles cgigate, 6 Mar 2016 | Read review
“We stayed on the first floor near the office-it was very convenient but we did hear some noise out in the hallways and the floor above us; however, it never did really disturb us and we parked right in front of the area by the door we use to get to our room.”
 of 5 bubbles Rockportshirl, 17 Nov 2014 | Read review
5 of 5
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