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BEST WESTERN PLUS Downtown Inn & Suites

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#22 of 501 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Downtown Inn & Suites
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401 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Cleveland, Ohio
Reviewed 18 April 2016

Awesome is the best way to describe this hotel. They have lovely breakfast which is free, also happy hour which has beer/wine and food. The atmosphere is great and is literally 2min from downtown. The staff was great for the most part my only complaint would be on Jo the morning person clerk, she has a horrible attitude and doesn't...

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1Thank Ricky G
Boston, Massachusetts
Reviewed 7 April 2016

This was one of the best hotels I've stayed at. The staff was so incredibly accommodating, the entire hotel was clean, the bed was the best bed I ever slept on (I need to find out who the manufacturer is!), the breakfast selection was extensive, bottled water, happy hour, shuttle (the shuttle driver was so patient and helpful, kudos to...

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1Thank debcingib2016
Shelby Township, United States
Reviewed 2 April 2016

Clean, friendly help, very good breakfast. We walked to downtown Houston. Cookies and a beer around 5:00, what could be better!? (I don't know why I would have to have 200 characters to post on TripAdvisor.

Review collected in partnership with Best Western
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Thank Daniel L
Reviewed 2 April 2016 via mobile

Nice hotel. Lots of perks at a great price. Jo, assit. mgr. was very pleasant and helpful. John the shuttle driver went above his duties to make our stay most pleasant. Very close to downtown. Breakfast daily and happy hour m-t.

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Thank Todd G
Midland, Texas
Reviewed 22 March 2016 via mobile

A quiet little place on the edge of downtown Houston offering easy access to both the business district and yet only a few minutes from the Medical Center (via West Dallas to Montrose to Fannin). Clean, large rooms, decent breakfast and a nice little happy hour on weekdays. Excellent, professional staff, especially Jo who is an absolute angel. Definitely worth...

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Thank hughfranks
Bellville, Tx., United States
Reviewed 19 March 2016

Evverythiong was excellent. I don't mind doing a survey, but suggest that you make it shorter. I was wlell pleased with the experience at the hotel. This takes too long to complete. I would suggest that you eliminate this part.

Review collected in partnership with Best Western
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Thank Herbert S
Lindale, United States
Reviewed 18 March 2016

This hotel had great looks, location, cleanliness but most of all, a super great staff. I and my family were very impressed and will always come back to this location. Thank you Best Western for the great stay and to the two most wonderful, friendly, helpful, happy and courteous staff members, Devon and Aliya. These two were the icing on...

Review collected in partnership with Best Western
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Thank Gary H
Gainesville, United States
Reviewed 15 March 2016

We stayed here for a bachelorette party. The rooms were large and accommodating, beds were comfortable, parking and internet and breakfast were free which were all great, and overall experience was excellent. Great location for us as it was conveniently located close to downtown and many other relevant areas to visit.

Review collected in partnership with Best Western
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Thank Katherine M
Saint Paul, United States
Reviewed 9 March 2016

This hotel is great! The breakfast is hot and there are lots options. The pillows are amazing and the beds are very cozy. This is the second time I have stayed at this location and I will definitely be back the next time I travel to Houston.

Review collected in partnership with Best Western
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Thank Niles D
Ann Arbor, Michigan
Reviewed 9 March 2016

My daughters and I were in town for a weekend and found this hotel to be very convenient, nice sized rooms, lovely breakfast, good amenities, pleasant staff, and very good mattress. So, you're wondering what my problem was? First, the ironing board had to be held up with one hand as it was very rickety. I can understand that there...

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Thank Gerri C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 

Additional Information about BEST WESTERN PLUS Downtown Inn & Suites

Address: 915 W Dallas St, Houston, TX 77019-4739
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $195 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Downtown Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western
Hotel Style:
#6 Business Hotel in Houston
#12 Family Hotel in Houston
#15 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Downtown Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS Downtown Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like cute hotels this is not the one!”
 of 5 bubbles pamjmichael, 19 Mar 2017 | Read review
“Higher floors are better”
 of 5 bubbles HARI_2068, 10 Dec 2016 | Read review
“Room 421 was quiet and on the highest floor with one single sunny window facing south.”
 of 5 bubbles JasStorrs_CT, 23 Nov 2016 | Read review
“find another hotel”
 of 5 bubbles cshop4068, 22 Jun 2016 | Read review
“My room was on the first floor, we did have people overhead that I heard so if you're a light sleeper, perhaps a higher floor.”
 of 5 bubbles debcingib2016, 6 Apr 2016 | Read review
5 of 5