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Hilton Garden Inn Houston / Bush Intercontinental Airport

511 reviews
#132 of 517 Hotels in Houston
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Traveller (16)
Room & Suite (11)
Dining (8)
Overview
  • Excellent37%
  • Very good35%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“typical hgi”(6 reviews)
“van driver”(7 reviews)
“shuttle service”(25 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Houston / Bush Intercontinental Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (511)Write a Review
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Show reviews that mention
All reviewstypical hgivan drivershuttle servicebush intercontinental airportrental caran early flightnext morningthe hotel is cleanwould stay here againgreat place to stayone night staybusiness travelersnice stayconvenient locationfree shuttlefitness centeriah
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1 - 5 of 482 reviews
Hotel's Favourite
Reviewed 3 weeks ago via mobile

Very nice hotel all the staff were very helpful. Even recommened some great places to eat not far from hotel. The location from a lot of different items is about 5 miles away very convienent. They do have a shuttle that will pick you up...More

Thank Vince J
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 2 weeks ago

Dear Vince J Thank you for sharing your feedback in regards to your recent stay at the Hilton Garden Inn IAH. I am happy to hear you enjoyed your stay and our friendly and helpful staff. We hope to see you during your next visit...More

Reviewed 3 weeks ago via mobile

Our plane have mechanical issues. Had to spend the night. It was close to the airport and provided a shuttle back and forth. Unfortunately the cable was out there was no tv at all. Called and they said it was s known issue. ☹️More

Thank Heather B
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 2 weeks ago

Dear Heather B Thank you for sharing your feedback in regards to your recent stay. I am sorry to hear the Direct TV was not working properly during your stay. There was an outage in the area and, unfortunately, it took a while for the...More

Reviewed 6 January 2018

Had to spend the night in Houston due to weather related missed international flight. United didn't provide a voucher, instead supplied information for a discounted stay at a local hotel. We picked the Hilton Garden Inn. We had to pay the vendor over the phone...More

Thank Dennis H
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 2 weeks ago

Dear Dennis H Thank you for sharing your feedback in regards to your recent stay at the Hilton Garden Inn IAH. I am glad to hear you enjoyed our free airport shuttle, friendly driver and smooth check-in. I am sorry to hear your were charged...More

Reviewed 1 January 2018

The hotel appearance was fine, but the bed in our room was well worn and should have been replaced months ago. In thirty years of business travel this had to have been the worst bed I have ever slept in. As an airport hotel the...More

Review collected in partnership with Hilton Garden Inn
Thank V9835BNjosephr
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 2 weeks ago

Dear V9835BNjosephr Thank you for sharing your feedback in regards to your recent stay. I am sorry to hear your experience was less than enjoyable. I am sorry the bed was not comfortable. We are replacing the beds and mattresses in all guest rooms by...More

Reviewed 26 December 2017

Terrible beds, terrible service, cold showers, and no parking. Avoid if at all possible. The only reason you may want to stay here is the proximity to the airport. There are lots of other brands near that will probably be a better choice.More

Review collected in partnership with Hilton Garden Inn
Thank kennethhZ6957WS
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 2 weeks ago

Dear kennethhZ6957WS Thank you for sharing your feedback in regards to your recent stay. I am sorry to hear your experience was less than enjoyable. I am sorry the beds were terrible and no parking was available. We hope you give us another opportunity during...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$92 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Family Hotel in Houston
#117 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Family Hotel in Houston
#117 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (11)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
JohnEO
7 December 2016|
AnswerShow all 4 answers
Response from Martin E | Reviewed this property |
No exec lounge. I would avoid floor 1 just because of people walking by. otherwise you should be fine.
1
Vote
Aaron K
14 September 2016|
AnswerShow all 5 answers
Response from Saca S | Property representative |
Our room are equipped with Garden Sleep System beds. You may adjust the mattress to your perfect level of comfort; firm or soft. The dials are located near the headboard under the linens.
0
Votes
Alwayzalady30
30 March 2016|
AnswerShow all 2 answers
Response from Tnvol01 | Reviewed this property |
There is a great car service I used this service for 18 months while working in Houston. He will take you to Galviston All star limo service ask for Gregg 832-245-4379. Excellent service, reliable and good rates.
1
Vote
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12
Room Tips
"Great place to stay passing through town. Was blown away by the little things that the did for you."
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"You'll hear an occasional plane but no street noise"
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"If you really need to stay here"
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"Pack ear plugs o/a air conditioning and the occasional low/loud planes"
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