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Hilton Garden Inn Houston / Bush Intercontinental Airport

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Hilton Garden Inn Houston \/ Bush Intercontinental Airport
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418 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Edinburg, Virginia
Reviewed yesterday NEW

It's apparently in the middle of a renovation but noise wasn't an issue in my 1st floor room. What was noisy was the AC in my room. Way too loud. The room was comfortable and stocked as expected. Front desk staff were very friendly.

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Helpful?
Thank Bigfoot424
Dover, Vermont
Reviewed yesterday NEW

The only plus to the Hilton Garden Inn at Bush Intercontinental Airport in Houston is that it is easily accessible to and from the airport. The hotel is currently undergoing lobby renovation; this is not a big deal except for those whose room is on the first floor---be prepared for a lot of noise; I would ask for a room...

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Helpful?
Thank Ira C
Taoyuan, Taiwan
Reviewed 1 week ago via mobile

The Hilton Garden Inn has a good price, however the service is not the best. The breakfast is not very good and the breakfast service is poor. The front desk is not very friendly. With the same price range the double tree hotel ( cross street) has better service and better room.

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Helpful?
Thank LucyLee-loveTaiwan
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear LucyLee-loveTaiwan, Thank you for sharing your experience in regards to your recent stay with us. I am sorry to hear your stay was not as enjoyable as it should have been. I will definitely use this as a training opportunity for my staff. I hope you consider staying with us during your next visit to Houston. Thank you,

Houston, Texas
Reviewed 3 weeks ago via mobile

The bed was very confortable. Television had a lot of cable channels. The location was very good, close to the beltway which can get you to 45 or 59 in less than five minutes. The breakfast was warm and the prices were excellent. The staff was very helpful and always eager to help with anything.

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Helpful?
Thank javy4607
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear javy4607, Thank you for choosing Hilton Garden Inn IAH and I am glad to hear your stay was enjoyable! I am glad you enjoyed the comfortable bed, great channel selection and breakfast. I hope to see you during your next visit to Houston! Thank you,

Phoenix, Arizona
Reviewed 3 weeks ago

Hotel was under renovation and I was not informed prior to trip. Staff is great! View from windows poor due to humidity stains but rooms are very comfortable. I would stay here again on my next trip. Nice hotel for the area and convenient to the airport.

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Helpful?
1Thank Chris2202
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Chris2202, Thank you for choosing Hilton Garden Inn IAH and for your feedback. We are under renovation and anticipate to be finished in the coming weeks. I am glad you enjoyed your stay and our great staff! We hope to see you during your next visit to Houston and are very excited to be able to present our finished...

St Louis Mo, United States
Reviewed 24 October 2016

Overall a pleasant business travel experience. Rooms were nice, breakfast had great service. One of the nicest employees waited on us everyday. He knew our names and we really enjoyed the experience. Service at the bar in the evening was sometimes below expectations.

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Helpful?
2Thank James B
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear James B, Thank you for sharing your experience in regards to your recent stay with us. I am glad you enjoyed our nice rooms, breakfast and great service. I am sorry this level of great service did not transition to the bar in the evening. I will make sure to share your comments with our staff. We hope to...

Orangeburg, United States
Reviewed 23 October 2016

This hotel has that at home feel I love to experience while traveling. The staff at the hotel goes above and beyond to please you! I always feel welcome and comfortable. I have lots of questions about the area and the staff finds those answers quickly for me. The rooms are huge, comfortable, and well appointed. Overall, a fabulous hotel!

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Helpful?
2Thank Jennifer G
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Jennifer G, Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear your stay was a very pleasant one and my staff made sure to make you feel welcome and assist you in a timely and friendly fashion. Additionally, I am glad to hear...

Vancouver, Washington
Reviewed 21 October 2016

My husband and I booked this hotel for its convenient location. We were headed to Galveston for a cruise and just needed the one night. When we arrived into IAH we called the hotel for the shuttle service. I gave my last name and they were there within 10 minutes.At the front desk, when we arrived, they had already checked...

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Helpful?
2Thank Katt H
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Katt H, Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH! I am glad to hear my staff was able to take care of your needs from the pick-up to your departure. I am also glad you enjoyed our restaurant, clean rooms and comfortable beds. We hope to...

Reviewed 19 October 2016

The staff are friendly and courteous, the beds and pillows are VERY comfortable. The pool is well kept, Food in the restaurant is good and the service is better. The internet was quick during my stay without any connection issues. Sacha in particular is a wonderful concierge, ensuring that my needs were met and I was comfortable. The shuttle service...

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Helpful?
1Thank Hector M
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Hector M, Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH! I am glad to hear you enjoyed our friendly staff, comfortable beds and pillows, clean pool and great restaurant. We hope to see you during your next visit to Houston. Thank you,

San Antonio, Texas
Reviewed 19 October 2016

Having been sent to the Garden Inn by United, I arrived as a very disgruntled traveler. I was met by Jason, who was not only delightful, helpful and patient; but able to talk me into a much better mood. I found the room to be exceptionally clean; and while not luxurious, the bed was the most comfortable I have ever...

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Helpful?
1Thank Barbara W
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Barbara W, Thank you for taking the time to share your experience during your recent stay at the Hilton Garden Inn IAH. I understand how frustrating it is to not be able to reach your destination as planned but I am glad to hear my staff, in particular Jason, went above and beyond to make sure you enjoyed your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Houston/Bush Intercontinental Airport hotel, located two miles south of the airport at the World Houston Business Center on John F. Kennedy Blvd. Our welcoming hotel is situated near prominent businesses including; Siemens, GE Oil & Gas, United Airlines, downtown Houston and the George R. Brown Convention Center. The Reliant Center and the Galleria Mall are all within easy reach of the hotel via major highways and tollways. ... more   less 

Additional Information about Hilton Garden Inn Houston / Bush Intercontinental Airport

Address: 15400 John F Kennedy Blvd, Houston, TX 77032-2310
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $136 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston / Bush Intercontinental Airport 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston / Bush Intercontinental Airport Hotel Houston
Hilton Houston
Hotel Style:
#71 Family Hotel in Houston
#117 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston / Bush Intercontinental Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Houston / Bush Intercontinental Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room on the second floor or higher; first floor is under renovation plus it is where the meetings rooms are located.”
 of 5 bubbles 114irac, 8 Dec 2016 | Read review
“The king size beds are awesome”
 of 5 bubbles hectormN78YJ, 18 Oct 2016 | Read review
“The hotel was very quite and friendly.”
 of 5 bubbles TerryR356, 27 Jul 2016 | Read review
“Check that the A/C works before heading to sleep”
 of 5 bubbles Brian-IFlyAlot, 17 Jan 2016 | Read review
“Our room on the ground floor was quiet and near an exit.”
 of 5 bubbles TerryD293, 31 Dec 2015 | Read review
5 of 5
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