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Hilton Garden Inn Houston NW/Willowbrook

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#16 of 500 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Houston NW\/Willowbrook
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664 Reviews from our TripAdvisor Community

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Showing 629: English reviews
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San Antonio, United States
Reviewed yesterday NEW

Thank You for all you did in making my stay at your hotel such a wonderful experience. The check in process was effortless and pleasant, the room was clean and very nice, the bathrooms and all facilities were well kept and clean. The staff was pleasant and helpful. I had a wonderful stay and enjoyed my time there.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank williamwJ51UQ
biztraveler201
HOTEL’S FAVOURITE REVIEW
Reviewed 10 June 2016

After a week of subpar hotel experiences (see my other reviews), this Hilton Garden was a pleasant surprise. Staff - Great. Professional. Available. All that you can ask for in a limited service hotel and more. I called from a breakfast for late checkout, and they were incredibly accommodating. Room - Beautiful. I assume this hotel is pretty new. The...

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Helpful?
Thank biztraveler201
About Hotel's Favourite Review
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

As a seasoned traveler it is great to see your comments regarding your experience at our hotel. The entire team works very hard to create the atmosphere you have described. We are excited to know we are your new home away from home in North Houston. We look forward to welcoming you back. Safe travels.

Mexico City, Mexico
Reviewed 3 days ago NEW

Great Comfortable Stay. Got to choose my own room which was cool!! Has in Room service, Good but limited Lunch & Dinner options. Location is great with good restaurants right outside. It has been expanded since i stayed here 10 years ago.

Review collected in partnership with Hilton Garden Inn
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Thank 341tapanc
San Antonio, United States
Reviewed 4 days ago NEW

Very clean facility and rooms. Friendly, helpful staff! Good location on Hwy 249. Easy access to shopping and other restaurants. I would recommend this hotel to any one wanting a good experience when staying away from home.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 891lannym
Efland, North Carolina, United States
Reviewed 5 days ago NEW

I'm a Hilton loyalist so I love the Hilton Garden Inn brand. I stayed here for a few days on business. The property is nice and the rooms are great. My only complaint would be the breakfast. Normally I am very happy with HGI breakfast. Here, it was busy and not nearly enough people to help the customers. Some of...

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Helpful?
Thank Mike P
Denton, Texas, United States
Reviewed 6 days ago NEW

I have stayed in this hotel a couple of times and have found it very nice each time. It was quiet, and clean and met all my expectations. I would recommend it to anyone staying in this part of Houston. It is next door to the Methodist Hospital which is a plus.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rs05_11
Barueri, SP
Reviewed 1 week ago via mobile

I stayed in this hotel for 2 weeks for business reason. This hotel is a pretty standard Hilton Garden Inn, with a good breakfast (although nothing special), excellent room and good bathroom. I had two issues during my stay: (1) bedsheet was dirty when I arrived, to which they replaced, (2) some pipe started to leak at the ceiling of...

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Helpful?
Thank Rei_Villar
Soquel, California
Reviewed 1 week ago via mobile

I stay here very regularly. This is my go to hotel for N. Houston. Easy to get to, clean rooms, comfortable bed, beer at the lobby bar and a helpful, welcoming staff. What more do you need at a business hotel.

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Helpful?
Thank soquelanderson
Owatonna, MN
Reviewed 1 week ago

We won tickets to Super Bowl LI and stayed at this Hilton Garden Inn. The desk staff was friendly and helpful in terms of eating options and directions. In fact we did use room service two of the nights we were there and we very satisified with the promptness of service and quality. We did have breakfast at a local...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank LuvToTravel0899
Bogota, Colombia
Reviewed 1 week ago

I stayed 5 days during the LI Super Bowl in Houston, the hotel is very well located front to the I-45 and is close to the Willowbrook mall which offers expensive shopping but distant to the downtown of Houston. The breakfast is served each morning was good.

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Helpful?
Thank Fabian_Wittingham

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 25 minutes away. Take advantage of our complimentary shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our Newly renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and with complimentary access to Lifetime Fitness with a pass from the front desk. Purchase snacks, drinks, ice cream and sundries at the Pavilion Pantry or chillout at the Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered. ... more   less 

Additional Information about Hilton Garden Inn Houston NW/Willowbrook

Address: 7979 Willow Chase Blvd, Houston, TX 77070-5743
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $128 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston NW/Willowbrook 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Booking.com, Hotels.com, Cheap Tickets and Priceline so you can book your Hilton Garden Inn Houston NW/Willowbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#8 Family Hotel in Houston
#24 Business Hotel in Houston
#28 Romantic Hotel in Houston
#50 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston NW/Willowbrook staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Houston NW/Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have louder A/C unit noise avoid it.”
 of 5 bubbles Fabian_Wittingham, 14 Feb 2017 | Read review
“Third floor was just fine for us especially during a soccer tournament booked at the hotel”
 of 5 bubbles DisneyJoe, 30 Sep 2016 | Read review
“even near the elevator was quiet all good!!!!”
 of 5 bubbles F6872FKbriang, 21 Sep 2016 | Read review
“Rooms facing the parking area are quieter.”
 of 5 bubbles 795huzefar, 25 Jul 2016 | Read review
“The higher, the better!”
 of 5 bubbles nexq2016, 5 Jul 2016 | Read review
5 of 5