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BEST WESTERN Galleria Inn & Suites

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BEST WESTERN Galleria Inn & Suites
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221 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Port Lavaca, Texas
Reviewed 4 days ago NEW

Wonderful staff, so friendly and helpful. The made to order eggs, omelets and pancakes were delicious. Staff went out of their way to make sure we got back and forth to a wedding that was accessible through the back security gate.

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Helpful?
Thank kimgJ1588KF
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for taking time to let us know about your experience at our hotel. It was our pleasure being of service to your group while there were here for a wedding. We are extremely happy to hear that you felt your stay was wonderful, our team was friendly and helpful and that you found our new made-to-order station delicious!...

Friendswwod, United States
Reviewed 3 weeks ago

This hotel just put in a breakfast bar with omelettes as well as pancakes in addition to burritos. This is in addition to the regular items available for breakfast. The size of the room and the quality were high.

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Helpful?
Thank Christopher B
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you Christopher! It was our pleasure to be of service to you. We are committed to offering great service and look to always grow and improve so we are happy to hear that you enjoyed our new breakfast made-to-order station. If you have any ideas on what we could do even better, we would love to hear about it....

Kyle, TX, United States
Reviewed 4 weeks ago

This motel was a good value. It is 10 to 15 minutes from downtown Houston, but the rate was well worth the short drive, and free parking. The staff was great, very friendly and professional. This was our second stay at this motel.

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Helpful?
Thank Robert C
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you Robert for reviewing our hotel! We are glad to hear that this is your second stay with us and that we provided friendly service and satisfactory accommodations. We noticed your review fell short of giving us a perfect score. If you have any suggestions on what we could do to improve our guest experience, we would love to...

Sand Springs, Oklahoma
Reviewed 4 weeks ago via mobile

This Best Western has a friendly staff, comfortable beds, exercise room, swimming pool, and a good breakfast. They served buffet style eggs, sausage, and bacon. Yes, they have fruit, cereal, oatmeal, yogurt, etc. I enjoyed their made to order omeletes everyday. They also have made to order pancakes, burritos, and eggs.

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Helpful?
Thank Ralph W
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you Ralph for taking time to let us know about your experience at our hotel. We are committed to offering great service and accommodations so we are glad to hear that our hotel and staff provided that for you and that you enjoyed our breakfast offerings. If you have any ideas on what we could do to add to...

Denver, Colorado
Reviewed 12 October 2016

Very convenient location, near Galleria, yet not at Galleria prices. Also, a large selection of restaurants in the immediate vicinity. Not my first visit to Houston, but my first to this property, and I shall certainly return!!

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Helpful?
Thank wardwescott
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for taking time to let us know about your experience at our hotel. We are very happy to hear that your stay with us was to your satisfaction and that you found our staff to be extremely helpful! We will continue to keep up the good work and strive to be even better. If you have any ideas...

Oklahoma City, Oklahoma
Reviewed 9 October 2016

This is a great place to stay. The staff was very friendly and helpful. Very clean inside and out. The pool area was very clean. The made to order breakfast was great. Will surely stay here again. I highly recommend.

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Helpful?
Thank jwnj2016
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

It was our pleasure to be of service to you. We are committed to offering great service and accommodations so we are glad to hear that you found our our hotel to be clean, our staff to be helpful and breakfast enjoyable. We hope to see you again soon! If we can be of assistance to you in the future,...

Reviewed 26 September 2016

There was nothing wrong with the room. Pool area was nice. Surprised to see hot custom eggs, waffles and tacos made. Room was clean, modern, Direct TV, outlets for phone charges! Area was OK. nice water fountain and siting outside but had no time to relax :(

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Helpful?
Thank Harry P
Heather S, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you Harry! We are glad our accommodations were to your satisfaction and that you enjoyed our "Made to Order" breakfast station. We noticed your review fell short of giving us a perfect score. If you have any suggestions on what we could do to improve our guest experience, we would love to hear from you. Sincerely, Heather Seely, CMP...

Reviewed 13 September 2016

We stayed at this property for the weekend as we journeyed to Houston for shopping, a ball game, and a comic convention. Conveniently located near the Galleria, there are tons of options for shopping and eating near by, and close access to the freeways for getting downtown easily. The staff are EXTREMELY helpful and provided great service throughout our stay....

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Helpful?
Thank Victor W
Heather S, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you Victor! We are dedicated to offering exceptional guest experiences so we are very happy to hear that you felt our staff were extremely helpful and that the breakfast exceeded your expectations. If you have any ideas on what we could do even better, we would love to hear about it. Feel free to reach out to me at...

San Antonio, Texas
Reviewed 12 September 2016

Location is great for shopping, restaurants, downtown, etc.. Pleased and surprised with the free made-to-order breakfast station. That was a first for us. It was in addition to their usual excellent free breakfast spread (eggs, bacon, sausage, etc.) Very friendly and accommodating staff.

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Helpful?
Thank VWukovits
Heather S, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for taking time to let us know about your experience at our hotel. We are very happy to hear that you felt our staff was friendly and accommodating and that our breakfast was excellent! We will continue to keep up the good work and strive to be even better. If you have any ideas on what we could...

Jourd
Reviewed 16 August 2016

I was here on business. I am an owner of a Best Western in another area of the country so I have it that I can be picky. This property is well kept, very clean and the staff was very intentional in giving attention. Thank you for representing the brand well...keep up the good work!!!

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Helpful?
Thank Shaunak P
Heather S, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for the feedback Shaunak. We are very happy to read that you feel we are representing the Best Western Brand well! If you have any ideas on what we could do even better, we would love to hear about it. Thank you again and we hope to see you again soon! Sincerely, Heather Seely, CMP General Manager Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 6229 Richmond Ave, Houston, TX 77057-6211
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $131 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 72
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Also Known As:
Best Western Fountainview Hotel Houston
Best Western Houston
Houston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Galleria Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Galleria Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i was on second floor suite away from pool. floor was quite and super clean.”
 of 5 bubbles 369ansenb, 7 Aug 2016 | Read review
“parking on property or even across the street. there is a few clubs on the street and shopping and night life as well.”
 of 5 bubbles sheilaw452, 28 Mar 2016 | Read review
“Leave your luggagte in the car if you don't want it infested.”
 of 5 bubbles 444charlesv, 17 Mar 2016 | Read review
“If you mst stay here, be sure to get a top floor room and bring your own paper products.”
 of 5 bubbles hschiller5, 16 Mar 2016 | Read review
“Ask for top floor. Hopefully that will help with the noise.”
 of 5 bubbles andiek_12, 28 Mar 2015 | Read review
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