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BEST WESTERN Galleria Inn & Suites

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BEST WESTERN Galleria Inn & Suites
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239 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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San Antonio
Reviewed 2 days ago NEW

There was a small elephant crafted of hand towels that greeted us when we checked into our room. It was a very nice touch to welcome us to this hotel. Check in was fast and the front desk clerk thanked us for being loyal Best Western customers. Our room was clean and comfortable. Morning breakfast had a good mix of...

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Helpful?
Thank STEVEN D
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago

The staff are brilliant, couldn't do more to help from supplying us with some milk when we arrived to providing us with info on places to eat nearby and supplying an umbrella to enable us to walk to Pappasitos. Hotel looks brand new,comfortable and clean.great value for money even before taking into coincide eatin the excellent free breakfast! Will definitely...

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Helpful?
Thank Jo-Anne G
About Hotel's Favourite Review
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you Jo-Anne, for taking time to let us know about your experience at our hotel. We appreciate the perfect score. We are dedicated to offering exceptional guest experiences at a reasonable price so we are very happy to hear that you were pleased. If you have any ideas on what we could do even better, we would love to...

Port Angeles, United States
Reviewed 3 days ago NEW

We have stayed here for years when we visit family in Houston. We considered it to be the best value in the area. Now with the remodel and the addition of "breakfast to order," it's even better. Plus, everyone was friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Gary M
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for the perfect score Gary and thank you for continuing to choose us over the years. We are very happy to hear you enjoyed our "made-to-order" breakfast station. We are dedicated to offering exceptional guest experiences at a reasonable price so we appreciate you telling us that you were pleased. If you have any ideas on what we...

Dallas, Texas, United States
Reviewed 1 week ago via mobile

The hotel is located close enough to major roads/ highways to allow easy travel within the city. We stayed three nights and each day the room was cleaned. The beds and pillows are comfortable. The tv has a wide selection of channels including movie channels. They offered a wide assortment of breakfast items from pasties to freshly made omelettes. Breakfast...

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Helpful?
Thank 73JoeR
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for taking time to let us know about your experience at our hotel. We are very happy to hear that you found our staff friendly and helpful and that your stay was to your satisfaction. We will continue to keep up the good work and strive to be even better. If you have any ideas on what we...

Hamilton MT, United States
Reviewed 1 week ago

The employees at this hotel were wonderful. They went out of their way to make my stay so very pleasant. The decor wasn't fancy but the room was clean, neat, very adequate. Everything was well cared for, the grounds were well manicured, neat and clean.

Review collected in partnership with Best Western
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Helpful?
Thank Susan D
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

We are very happy to hear that you felt our staff was wonderful and that our accommodations were to your satisfaction. It was our pleasure to be of service to you. We noticed your review fell short of giving us a perfect score. If you have any suggestions on what we could do to improve our guest experience, we would...

Dallas, Texas
Reviewed 1 week ago

The staff at this Hotel is always very welcoming and so delightful. They do everything in a nice and positive way and always do it with a smile. You will be treated very well and will enjoy your stay. Great Place to stay if you are in Houston.

Review collected in partnership with Best Western
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Helpful?
Thank P2280ZFkevint
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for rating us a 5 out of 5. We are glad you find us to be welcoming and delightful and that our accommodations are to your satisfaction. We will continue to keep up the good work and strive to be even better. If you have any ideas on what we could do better, we would love to hear...

Livingston, TX, United States
Reviewed 3 weeks ago

This hotel is very conveniently located for conferences and/or business in the Galleria area of Houston. Very clean and comfortable rooms with internet. Friendly staff. Decent (definitely not gourmet) breakfast. Felt safe.

Review collected in partnership with Best Western
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Helpful?
Thank carlao130
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for reviewing our hotel. We are pleased to hear that you found our staff to be friendly and accommodations to be clean and comfortable. If you have any ideas on what we could do to add to or improve your guest experience, we would welcome the additional feedback. Thank you again for choosing our hotel. Please come back...

Reviewed 4 weeks ago via mobile

Very bad experience, rude staff. We made special request for non smoking room still they gave us smoking room when we informed them they said it's non smoking room. And worst part was breakfast person, we asked for baritos with no meat & no eggs still she made it with eggs. When we told her she replied " You are...

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Helpful?
Thank Ateet M
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you very much for taking the time to let us know of the areas of your stay that were less than satisfactory. On behalf of our entire team, we apologize for not making a better impression and living up to the standards we promise each of our guests. We typically receive great reviews on our "made-to-order" breakfast station and...

Pagosa Springs, United States
Reviewed 4 weeks ago

You won't find a hotel as clean as this one and every detail was perfect. My wife and I were there for a extended hospital visit and the room helped her to relax at the end of each day. We had the suite with the hot tub and we both fit in it comfortably. We will stay there again as...

Review collected in partnership with Best Western
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Helpful?
Thank Gary D
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

We are dedicated to offering exceptional guest experiences so we are very happy to hear that you were pleased. We know that hospital visits can be stressful, to say the least, so to see a review that says our room helped you all relax means a lot to us. Thank you for the great review and please do not hesitate...

Houston
Reviewed 4 weeks ago

The best western exceeded my expectations! Will recommend it to anyone looking for a couples get away vand I myself for one will be back! The jetted tub in the room was a splendid touch my girlfriend didn't want to get out and I didn't want to leave!

Review collected in partnership with Best Western
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Helpful?
Thank Justice Y
Heather S, Director of Sales at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for taking time to let us know about your experience at our hotel. We are very happy to hear that we exceeded your expectations! We will continue to keep up the good work and strive to be even better. If you have any ideas on what we could do to add to your guest experience, we would love...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 6229 Richmond Ave, Houston, TX 77057-6211
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $134 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Fountainview Hotel Houston
Best Western Houston
Houston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Galleria Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Galleria Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites offer great space”
 of 5 bubbles Jo_AnneG927, 18 Mar 2017 | Read review
“i was on second floor suite away from pool. floor was quite and super clean.”
 of 5 bubbles 369ansenb, 7 Aug 2016 | Read review
“parking on property or even across the street. there is a few clubs on the street and shopping and night life as well.”
 of 5 bubbles sheilaw452, 28 Mar 2016 | Read review
“Leave your luggagte in the car if you don't want it infested.”
 of 5 bubbles 444charlesv, 17 Mar 2016 | Read review
“If you mst stay here, be sure to get a top floor room and bring your own paper products.”
 of 5 bubbles hschiller5, 16 Mar 2016 | Read review
5 of 5