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Holiday Inn Express & Suites Houston - Memorial Park Area

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Holiday Inn Express & Suites Houston - Memorial Park Area
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92 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Houston - Memorial Park Area
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Showing 88: English reviews
San Antonio, Texas
Reviewed 4 December 2014

Location was convenient to my client sites I was visiting. Front desk was welcoming. Room was clean typical Holiday Inn Express. I had a room near the elevator that was a little louder but then I moved away from the elevator and it was quiet.

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Helpful?
1Thank Ali W
Allentown, Pennsylvania
Reviewed 16 November 2014

All around average experience. Decent common areas. my room was average but clean. The wireless internet worked as expected. It is convenient to the highway. The breakfast first day was subpar. my eggs had a hard spot which I hoped was not because it was from a day or two earlier as I was eating at 6:30am which is when...

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Helpful?
Thank ck47638
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Dear ck47638, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your kind words regarding...

Reviewed 10 November 2014 via mobile

Two stars for now and here's why: I was very disappointed with this hotel but I received a ca from the GM that the hotel will be remodeled by January 2015. What was wrong: very loud A/C unit--had to turn it off just to hear the TV well; broken shower equipment--shower head does not move up just stuck at down;...

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Helpful?
Thank Christian B
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Dear Christian B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and front desk customer service. However, we’re sorry we fell below your expectation regarding the air conditioning and shower condition. We will address these concerns. I assure you that...

Beaumont, Texas
Reviewed 4 November 2014

We had our first experience at this hotel last weekend. Visited some friends who were in town for a wedding. Our room was comfortable only downside there was some coffee/coke stains on the bathroom wall below the vanity: maybe a cleaning oversight. The breakfast choices was more than expected, warm cinnamon rolls Yum! Staff was courteous and professional. We will...

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Thank Jean P
McAllen, Texas
Reviewed 27 October 2014 via mobile

Arrived early (before check in) my room was ready. PROMPLY helped at front desk. Hotel is great very clean, very well maintained and very convinently located. Staff is very polite and service oriented.

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1Thank Erensto D
Columbus, Ohio
Reviewed 14 October 2014

I loved this hotel. We paid a little more for the suite and it was so nice because it had a family room separate from the bedroom. The bedroom was really big and the 2 queen size beds were very comfortable. Pull out bed in family room. Great for a family of 6. Great continential breakfast too.

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Thank Linda J
Lake Charles, Louisiana
Reviewed 29 September 2014

We enjoyed our stay here once again. This is the third time we have stayed at this location. It is close to Memorial City Mall & The Galleria. The indoor pool is clean & a nice size. The hot tub is nice too. We enjoyed the free breakfast- pancakes, bacon, scrambled eggs, boiled eggs, biscuits & gravy, warm cinnamon rolls,...

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Thank Louisianatraveler11
Mitchelton, Australia
Reviewed 31 August 2014

This hotel had a friendly team, the rooms are a bit dated but are clean and comfortable. Good location right by the Freeway, the noise was hardly recognisable. Breakfast was always fresh and hot, reasonable selection for an express breakfast. Overall a good hotel for the price range.

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1Thank B_rides1080
daxgm, General Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Thank you for choosing our Holiday Inn Express. Our staff is always eager to provide a warm welcome.

San Antonio, Texas
Reviewed 27 July 2014

I had to call this hotel at the last minute as the La Quinta (We previously booked) informed us the night of our arrival that all there ADA rooms were being redone. Holiday Inn was a much more upscale place with a much better room and all things including the pool had a lift for my wife and I who...

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Thank 60956Mark
Zachary, Louisiana
Reviewed 25 July 2014

This hotel had friendly front desk staff, and nice lobby area. Our room was a bit out dated/aged but clean. Good location close to the freeway. It was located on the back side of the building, I did not notice freeway noise. Breakfast area was clean and breakfast well maintained. My granddaughter enjoyed the pancake maker.

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Helpful?
Thank Cristy R
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Dear LandonAndCristy, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your compliments regarding our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Refreshed and changing the look of our property for you. We are working hard and would love to have you stay with us. Welcome, we want our home to be yours. With free breakfast get your day started on the right foot. Enjoy our indoor pool without getting the sunburn or sand. Our staff is here to make your day incredible and if we are unable we will make it right. ... more   less 

Additional Information about Holiday Inn Express & Suites Houston - Memorial Park Area

Address: 7625 Katy Fwy, Houston, TX 77024-2000
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $148 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Houston - Memorial Park Area 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Houston - Memorial Park Area Hotel Houston
Holiday Inn Houston
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Houston - Memorial Park Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No great views, but there is lots of good shopping nearby.”
 of 5 bubbles kdbeth2002, 11 Nov 2015 | Read review
“Rooms on the south side (away from the highway) are most likely quieter.”
 of 5 bubbles SNeuf, 9 Nov 2015 | Read review
“Do not stay here”
 of 5 bubbles trustinv2015, 17 Sep 2015 | Read review
“Easy access off of the Katy Freeway”
 of 5 bubbles 105diamantinaf, 29 May 2015 | Read review
“Get a room at the back of the hotel and the top floor, if possible.”
 of 5 bubbles corsicus, 5 May 2015 | Read review
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