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Residence Inn Houston Downtown/Convention Center

261 reviews
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Traveller (36)
Room & Suite (132)
Pool & Beach (20)
Overview
  • Excellent44%
  • Very good35%
  • Average16%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)Write a Review
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1 - 5 of 248 reviews
Reviewed 3 weeks ago via mobile

Everything was great. Valet was quick and easy, check in was quick. The room was roomy and clean. Breakfast was very good. The fitness center was small and cramped but all the equipment worked. There was construction happening but it didn't cause any disruptions.

1  Thank Jenna S
Reviewed 4 weeks ago

Stayed at this hotel for 2 weeks while on business in Houston. I like Residence Inns: having a full kitchen and the semblance of an apartment (separate bedroom, sitting area) makes it easier to be away from home. Most Residence Inns are laid out the...More

1  Thank Richard T
Response from Kathy J, Manager at Residence Inn Houston Downtown/Convention CenterResponded 4 weeks ago

Thank you for taking the time to review our hotel. We greatly appreciate feedback such as your to use as training opportunities with our team. I will be sharing your review with my entire housekeeping team to ensure this is an isolated incident and that...More

Reviewed 2 January 2018

We stayed at this hotel for three nights. The rooms are large and very accommodating. Overall the hotel is good, including the location in downtown. The rate for the room is good, and it is supposed to include a complimentary hot breakfast. That's where I...More

2  Thank John C
Response from Kathy J, Manager at Residence Inn Houston Downtown/Convention CenterResponded 5 January 2018

Thank you for taking the time to leave us a review. I apologize about the issues you experienced with the staff during your stay. I will be sharing your review with the team to use a teachable opportunity with them. Please feel free to email...More

Reviewed 28 December 2017

With 3 teenagers, we enjoyed having 2 bedrooms/2 bathrooms and a sofa bed. Plenty of space and TVs for everyone. Enjoyed that is is a historic building and the location was excellent. Quick walk to the Toyota Center with no problems. Breakfast was good and...More

1  Thank CKing2012
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 29 December 2017

Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to Residence Inn Houston Downtown/Convention Center. We look forward to welcoming you back again on your next trip.

Reviewed 23 December 2017 via mobile

Great experience, comfortable bed, friendly staff, very accommodating! No reason to eat out for breakfast, very nice spread. Couple evening they had social hour with drinks and food. Wish they had a policy for guest doing laundry that after 2 hours if you don’t get...More

1  Thank hlhewitt
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 27 December 2017

Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$155 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$155 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (36)
Room & Suite (132)
Pool & Beach (20)
Dining (7)
Amenities (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
inthegarden
29 March 2017|
AnswerShow all 2 answers
Response from DABLAB | Reviewed this property |
I would beleive so, as this hotel is brand new in a wonderfully historic building. I dont recall see one though. Lots of closet space. Just the front desk. Not usually a fan of Residence Inn, this one us outstanding.
1
Vote
inthegarden
18 March 2017|
AnswerShow all 2 answers
Response from Traveltheorient | Reviewed this property |
I didn't see a hot pool... I believe the pool is heated all year around but to be on the safe side, I'd check with mgt....
1
Vote
inthegarden
13 January 2017|
Answer
Response from Diana L | Property representative |
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to... More
1
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12
Room Tips
"Liked the corner suite"
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"Hallways are long. Ask to be not far from the elevator."
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"Valet only parking. They don't take call ahead ticket # so you have to wait. Wait times were as much..."
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"heart of the city easy access to everything"
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