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I actually stayed here in Feb of 2016 but haven't been able to get this review completed until now. I stayed here with my dog to attend a soccer tournament. Staff was so good to my dog. She got so much attention every time I...More
1 Thank nstarsfan
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 12 June 2017
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations during your stay. It was a pleasure to have you and you dog as...More
We were delighted to find a great location, brand and price ($79) all in one place. This may have simply been "too good to be true".
We arrived a bit early, left our bags at the Front Desk and were assured we would get an...More
2 Thank dukefan2331
Response from Kathy J, Manager at Residence Inn Houston Downtown/Convention CenterResponded 3 June 2017
Thank you for taking the time to share your feedback with us. I apologize for the issues you experience at check-in and with the pool. We hope that you will give us the opportunity to serve you again in the future.
Very nice hotel in downtown Houston, close to other attractions and to the metro streetcar system stations. The hotel has a pool and a fitness area, both clean and easy to get to. The folks at the front desk were helpful and courteous. Would definitely...More
1 Thank poffdm
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 30 May 2017
I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would...More
loved our room which was ready when we arrived (think it was 723 from memory). early afternoon. Woman at reception (Miriam?) was very friendly and helped us out with directions to a nearby hotel where our city tour next day was departing from. Gave us...More
1 Thank AndAkiAnd
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 10 May 2017
We appreciate you taking the time to give us your review and we are delighted to see it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Houston area.
I stayed at this Residence Inn for business since it was close to a meeting that I was going to have the following day. The woman at the front desk (Megan M.) was extremely pleasant and even enclosed a nice hand written note to welcome...More
1 Thank StocksMan
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 1 May 2017
Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More
I would beleive so, as this hotel is brand new in a wonderfully historic building. I dont recall see one though. Lots of closet space. Just the front desk. Not usually a fan of Residence Inn, this one us outstanding.
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to... More
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to downtown. A Taxi or Uber is your best option to get to the cruise terminal.