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We stayed here for the better part of a year, for training my husband had to do for work. They went above and beyond to make sure we were taken care of. From Valet, to the front desk, to breakfast, to housekeeping, and everything in...More
1 Thank Ouida C
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 14 March 2017
Ouida, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank our staff for the level of service they provided you. I'm...More
Stayed one night. Rates are reasonable as Houston can be expensive mid week. Great staff checks you in, got my Elite Member benefits, booked a larger suite. The Hotel is new, the building is not, but the history has been preserved and the renovations they...More
1 Thank DABLAB
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 10 March 2017
Dablab, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We...More
This is not the usual Residence Inn. Rather, it is one of 3 Marriott brands located in an historic Houston office building. Although unusual, Marriott pulls it off with a Courtyard and Spring Hill Suites also on site. We prefer the Residence Inn as it...More
2 Thank Briarpatcher
Response from Diana L, Manager at Residence Inn Houston Downtown/Convention CenterResponded 31 January 2017
We are so happy to hear you enjoyed your recent stay with us and appreciate your feedback! I'm happy to hear you enjoyed your two bedroom suite and our complimentary breakfast. Our team's goal is to provide a memorable stay for each guest and I'm...More
Historical building with 3 hotels. Hotel is under construction so finding the valet entrance was tricky. Room was clean and spacious. As with typical downtown settings, you hear the downtown traffic in your room. Breakfast was really good. Was pleasantly surprised to see that they...More
1 Thank Marie C
Response from Diana L, Manager at Residence Inn Houston Downtown/Convention CenterResponded 24 January 2017
Thank you for sharing about your stay with us! I'm so happy to hear you enjoyed our complimentary breakfast and Faye was able to take such good care of you and our other guests. We hope to see you again soon, when your travel brings...More
Historic building houses Residence Inn, Spring Hill, and Courtyard. RI room had spacious layout, large work area...recent remodel...large lobby and breakfast area with fireplaces. Rooftop pool. Interior access to CY bistro/bat. Great aaa rates. Handy to dining and free city orange route shuttle to stops...More
1 Thank 1hogwild
Response from Diana L, Manager at Residence Inn Houston Downtown/Convention CenterResponded 13 January 2017
Thank you for taking time to share about your recent stay with us. I'm happy to hear you were able to find a great rate and found our location conventint for your downtown activities. We look forward to welcoming you back on your next visit...More
I would beleive so, as this hotel is brand new in a wonderfully historic building. I dont recall see one though. Lots of closet space. Just the front desk. Not usually a fan of Residence Inn, this one us outstanding.
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to... More
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to downtown. A Taxi or Uber is your best option to get to the cruise terminal.