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The Westin Houston Downtown

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#29 of 499 Hotels in Houston
Certificate of Excellence
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The Westin Houston Downtown
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389 Reviews from our TripAdvisor Community

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Showing 377: English reviews
massachussetts
Reviewed 1 week ago via mobile

Had a spectacular brunch with a Tex-Mex omlet that was topped only by the service of Christos our server. He had a great personality and a thorough working knowledge of how to make our dining experience exceptional.

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1Thank pettiglio
Reviewed 1 week ago

My fiancé and I were celebrating valentines day this past weekend at the Westin. Though we both live in Houston, sometimes we are a little too busy to go out of town, so we often enjoy staycations in which we will book a hotel in Downtown or Midtown for just the weekend. So we ended up booking the Westin through...

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2Thank andie0111
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear andie0111, Thank you for your review of The Westin Houston Downtown. If you felt that a member of our staff was rude to you, I can assure you that It will be addressed. Please accept my apologies in advance. Insofar as the damaged television is concerned, the television in your guestroom was actually 42 inches not 25 to 30...

Atlanta, Georgia
Reviewed 1 week ago via mobile

Hot lobby at night - lots of activity. Rooms were deliciously comfortable. Restaurant made my food to order - off the menu. Staff were so kind. Great little coffee/snack store in lobby. If you travel for business, this is key. Highly recommend.

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1Thank VivaciousVal
New York City, New York
Reviewed 2 weeks ago

The hotel is beautiful. Small but well done. The hallways are loud. You can hear everything going on in the hallway from inside your room. The rooms were clean and the beds are extremely comfortable. Overall nice hotel with a noise problem.

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Thank Travelguide13
Austin, Texas
Reviewed 3 weeks ago

We stayed here when we were in town for a wedding the weekend before Super Bowl. So despite all of the festivities that were already happening in the area, the hotel was very peaceful. Our room was very quiet and clean with a modern decor. And of course, the Westin beds are always the most comfortable. The only thing I...

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Thank bookofadventures
Reviewed 3 weeks ago via mobile

Nice hotel, getting a remodel of the floors. Some really good features like quick room service, and vending machines on our floor. There was no pool however. It was close to the convention center. It's easy to hook up a Roku box to the TV too! Staff easy to work with. I had mistakenly booked another night and left early...

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1Thank Robert F
Galveston, United States
Reviewed 4 weeks ago

I stayed at the Westin for work and thoroughly enjoyed my stay. The service was excellent. The staff was top-notch from valet and doorman, to front desk, the wait staff and housekeeping. The room was spacious and very clean. I ate in the restaurant at the hotel several times and the food was great. Jerry Duff, the assistant manager in...

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Thank Peggy M
Galveston, Texas
Reviewed 14 January 2017 via mobile

This hotel is minutes away from the Houston Aquarium. I have to say that the staff made our stay memorable. My 9 year old is terrified of elevators. The front desk agent, and security (Santana) helped us get access through the exterior stair access. This happened twice in one night, very helpful, and thoughtful. The room was nice, and clean....

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1Thank CLAUDIANOLASCO
Laguna Niguel, California
Reviewed 5 January 2017

I spent 2 nights in this hotel to attend a business meeting and found my stay to be excellent. The hotel is almost boutique-like in that it was not as large as I expected from a large chain hotel. However, in keeping with the large chain expectations, it had all the necessary things for travelers, including a bar, restaurant and...

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1Thank Rebecca Z
Houston, Texas
Reviewed 2 January 2017 via mobile

We stayed here New Year's Eve to attend a party nearby. Everything was top notch from the valet to room service. Check in was easy. Every single staff member we encountered was super friendly. The lobby was great. Nice bar area, restaurant and coffee shop. Room was spectacular. Easy access to ballpark, convention center , and Discovery Green. Strongly recommend...

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1Thank rogerm001

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 

Additional Information about The Westin Houston Downtown

Address: 1520 Texas St, Houston, TX 77002-3626
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $263 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Downtown 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston
Hotel Style:
#16 Luxury Hotel in Houston
#64 Romantic Hotel in Houston
#75 Family Hotel in Houston
#109 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Houston Downtown staff and other travellers.
9 questions
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Questions? Get answers from The Westin Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The interior rooms look down onto the lobby/bar area, so all windows face each other, like Embassy Suits.”
 of 5 bubbles bookofadventures, 29 Jan 2017 | Read review
“I had a Junior Suite on the 1st floor facing the courtyard of the hotel which was great!”
 of 5 bubbles GlobeTvlr, 16 Dec 2016 | Read review
“Ask for a top floor room.”
 of 5 bubbles warrenD190, 1 Dec 2016 | Read review
“Higher Floor”
 of 5 bubbles So_It_Goes_16, 21 Nov 2016 | Read review
“Rooms facing Church would be quieter as church bells ring every day at 6am.”
 of 5 bubbles 280jeanettem, 13 Nov 2016 | Read review
5 of 5