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Courtyard Houston-West University

158 reviews
#141 of 517 Hotels in Houston
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Traveller (14)
Room & Suite (8)
Overview
  • Excellent40%
  • Very good36%
  • Average13%
  • Poor8%
  • Terrible3%
Travellers talk about
“rice village”(8 reviews)
“courtyard staff”(2 reviews)
“goode seafood”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
Offers from Courtyard Houston-West University
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (158)Write a Review
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All reviewsrice villagecourtyard staffgoode seafoodaverage courtyardbuffalo speedwayroom was cleanfront deskmarriott appgreenway plazamaintained hotelhighly recommend staying herewithin milespool and hot tubthree roomsrecently stayed at this hotelstarbucks coffeefamily wedding
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41 - 45 of 153 reviews
Reviewed 24 August 2016

Every single person who works at this hotel was friendly, fun and helpful. I was greeted with genuine kindness by every person I encountered and each of them went out of their way to make sure I had everything I needed. They even remembered who...More

Thank Heywood21
Response from WUNICYGM, Manager at Courtyard Houston-West UniversityResponded 25 August 2016

Wow! What a terrific review! I have to agree with you that we do have a really awesome staff here but to hear from a guest makes it all the more special because you only get to see them for such a short time! I'm...More

Reviewed 19 August 2016

People are friendly and location provides several great restaurants for you to enjoy. I have stayed here several times and see families and business people enjoying the relaxing atmosphere. Rooms are clean and kept up.

Thank Randy F
Response from WUNICYGM, Manager at Courtyard Houston-West UniversityResponded 21 August 2016

Dear Randy F, Thank you for your outstanding review of our hotel. It was a pleasure to read!! We hope to see you again soon!! Sincerely, Megan McMurrey Front Office Manager

Reviewed 19 August 2016

Friendly reception upon checking in and advising me that my profile requests of extra towels had been fulfilled for my room. The rooms are adequate and do need updating but they are clean and large. Megan was the highlight of the trip. She seemed to...More

Thank smm13
Response from WUNICYGM, Manager at Courtyard Houston-West UniversityResponded 21 August 2016

GOSH!! (happy tear) Thank you for making my day... AGAIN! I'm glad we could make your stay memorable but you definitely left your mark on me too! Your kindness is so refreshing!! Thanks again and email me when you come back in to town so...More

Reviewed 16 August 2016

Jay at the Cafe is such a wonderful person! He is so energetic and provides superior customer service when getting morning breakfast especially when there are specific details of need for food restrictions. It makes a day so much better when you get a smile...More

Thank AustinAustinAustin
Response from WUNICYGM, Manager at Courtyard Houston-West UniversityResponded 18 August 2016

Thank you for your outstanding review !!! I let Jay know what you said and he was so tickled that you mentioned his name.

Reviewed 12 July 2016

We decided to stay in this location to be close to Memorial Park without having to stay in The Galleria area hotels and pay for outrageous parking fees. The front desk personnel were nice, polite and very helpful!! The lobby area is remodeled and very...More

Thank longhorntraveler2016
Response from WUNICYGM, Front desk agent at Courtyard Houston-West UniversityResponded 15 July 2016

Dear Traveler, Thank you for taking the time to give us a detailed perspective of your stay with us. Its feedback like yours that helps us to see the hotel from a guest view. I apologize for the inconveniences you encountered during your recent stay....More

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1789101131
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Details
Price range
US$104 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (14)
Room & Suite (8)
Questions & Answers
Ask a question
Tracy N
25 January 2018|
AnswerShow all 4 answers
Response from Brandon R | Property representative |
Only upon request.
0
Votes
Iain M
18 April 2016|
Answer
Response from EdithK597 | Reviewed this property |
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this... More
0
Votes
Room Tips
"1st Floor with a pool view was quiet, private and a decent view of the nicely maintained landscaping."
Read review
"I prefer a king room on the second or third floor overlooking the pool"
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"Just make reservations in advance"
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"Get to know Jamie!"
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