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The hotel is very much in need of repair/updating, housekeeping and customer service. Facility shows it age and ownership neglect / lack of property reinvestment. Hallways are dirty as well as entry ways needing a good vacuuming. Hotel also has a stale air smell which...More
Thank Daniel C
Response from 00esa, General Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 2 days ago
Daniel, thank you for your candid feedback. We're sorry you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincere apologies and want you to...More
I have stayed many nights here at the hotel waiting on meetings in Houston and daily have had to extend they have always kept me in the same room and worked around me,
Maria the GM and all of the staff are very polite and...More
1 Thank Scott J
Response from Manager_11525, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 28 April 2017
It is great to read how well you enjoyed your stay at our hotel. I am more than pleased that your room accommodations were suitable your your needs. The staff and I would like to thank you again for posting your review. We look forward...More
I enjoyed my stay. I just needed to get away a couple of days. I always go for a place with a fridge and microwave. It served the purpose. I would have liked a better breakfast selection but other than that it was fine.More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Schavonne B
Response from 00esa, General Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 2 weeks ago
Schavonne, thank you for taking the time to write a review regarding your stay at Extended Stay America - Houston - Katy Freeway - Energy Corridor. We are glad to know your room provide the amenities you expected and that your visit with us was...More
Extended Stays vary all over the place. There is one in Sugar Land and another on West Belt and Richmond in Houston where I would not stay again.
This one referred to as City Centre Energy Corridor is a cut above the rest with nice...More
Response from 00esa, General Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 4 May 2017
Thank you for being an Extended Perks Rewards member. We are pleased your stay with us was good and that you were satisfied with our offerings Having said that, I am sorry for the service issue you experienced and have shared you review with my...More
The hotel is in need of serious upgrades. Screens on our heater/AC and microwave didn't work, walls were paper thin and we could hear everything outside, next door, from the hall, and upstairs. When asking for an iron and other kitchen supplies, it took ages...More
1 Thank Bri M
Response from 00esa, General Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 27 April 2017
Thank you for taking the time to post a review. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We also apologize that our associates...More
US$60 - US$77 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Texas Gulf Coast >
Also Known As
Extended Stay Deluxe Houston - Katy Freeway Hotel Houston ,