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I really wish tripadvisor would update their rating system. I couldn't give this hotel a 3 but don't think it's a 2 either. It's somewhere between average and poor rating (i.e. 2 1/2 stars).
It is a decent budget hotel but does have its flaws....More
I had a nice experience at Extended Stay America. The front Desk, the Manager and staff were very friendly and resourceful. The rooms are spacious.
I didnt like the idea of cleaning the rooms (housekeeping) only once a week.More
Response from Manager_11525, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 3 August 2016
Thank you for taking the time to write a review of your stay. I am pleased to know that were provided excellent customer service. I'm disappointed you didn't like our housekeeping policy; however, it is satisfying to know you found everything else favorable.Thank you again...More
Moving to the Houston area and stayed June 18 for 5 days while looking at homes for sales. Rooms are in poor conditions and not properly cleaned, requested to move into a different room and it was not much better. Pool area littered with cigarette...More
I spent the weekend here from July 8th to the 11th to visit with my 6 month old grandson. It was very quiet and the room was average for this price range. I have no complaints. The staff was nice and accommodating.More
Thank Lee J
Response from Manager_11525, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 15 July 2016
We appreciate you taking the time to write a review. I am glad to read our staff accommodated you so well on your visit to see family. Thank you again for sharing your comments with us. We look forward to hosting you again in the...More
As I arrived was greeted with A welcome hello how may I help you By Taij.Was placed in A room that was very clean everything worked perfect was quiet bed slept comfi.Was supprised by room service went the extra mile to keep my room nice...More
Thank james s
Response from Manager_11525, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 14 July 2016
Thank you so much for sharing your experience with us. I am thrilled to hear that our staff provided you with excellent customer service during your stay. They will be informed of what an excellent job they are doing. Once more, thank you for posting...More
US$59 - US$77 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Texas Gulf Coast >
Also Known As
Extended Stay Deluxe Houston - Katy Freeway Hotel Houston ,