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Homewood Suites Houston near the Galleria

704 reviews
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Traveller (72)
Room & Suite (61)
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Overview
  • Excellent55%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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All reviewscomplimentary breakfast and dinnerbedroom suiteindoor poolwalking distancehome away from homefront desk staffliving areagreat staythe breakfast areayogurtdefinitely stay here againconvenient locationfitness centerbusiness tripgalleriagaragedishwasher
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1 - 5 of 656 reviews
Reviewed 4 weeks ago via mobile

Well the facilities and the rooms are great, their employees are very friendly and attentive. Being pet friendly A BIG PLUS! But if you have business training sessions it's only pure logic to have a working printer and copier... In their little shop @ the...More

Thank Heidi M
Response from CotiMcPat, Guest Relations Manager at Homewood Suites Houston near the GalleriaResponded 3 weeks ago

Hi Heidi M, Firstly, thank you for taking the time to complete a survey, on our property, as we are always striving to improve our services and amenities. I sincerely apologize that our business center was not accommodating to your needs, during your stay. Our...More

Hotel's Favourite
Reviewed 11 October 2017 via mobile

I stayed here for it's great area, convenience for shopping, and because Hilton of course is my favorite brand. I wanted to highlight a few people who made my stay extra special. Ms.Karen, Coti, Ashlee, and Cindy the newest of the bunch ,were beyond accomodating....More

2  Thank Marcus W
Reviewed 22 December 2017

I stayed at this hotel for six nights while in the area on business. When I checked in to receive my room keys, I was told that the water would be shut off each day until 4pm. This was an inconvenience for my wife who...More

1  Thank ajnuff
Reviewed 18 December 2017

The staff and managers were very kind other than 1 new girl who was extremely rude to us. The water was shut off most of the day for an entire week while we were there which we weren’t notified of prior to staying. We could...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Appleberrypie
Response from CotiMcPat, Guest Relations Manager at Homewood Suites Houston near the GalleriaResponded 20 December 2017

Dear Ms. Appleberrypie, Thank you, for your feedback, as it assists in helping us improve our property. Firstly, I want to apologize, that one of our team members was rude to you, as we try to ensure all of staff members provide the utmost respect...More

Reviewed 18 December 2017

Major problems at this 4 star hotel. The water was shut off during the day. If ur on vaca why are u waking up and showering before 10 a.m.? Not having water was disgusting!! They'll take ur money without telling you about their plumbing problems!

Review collected in partnership with Homewood Suites by Hilton
2  Thank 118wandar
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
US$112 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Houston
#9 Business Hotel in Houston
#23 Family Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Houston
#9 Business Hotel in Houston
#23 Family Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (61)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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28 September 2017|
AnswerShow all 3 answers
Response from Lisa M | Reviewed this property |
Not that I know of.
0
Votes
Kathy K
9 September 2016|
AnswerShow all 3 answers
Response from CotiMcPat | Property representative |
Yes we are pet friendly. We have a $75 fee upon check in, that covers up to 3 pets.
0
Votes
Brookepisk
13 May 2016|
AnswerShow all 3 answers
Response from wteare | Reviewed this property |
I don't think so. There really isn't much open ground near the hotel. There may have been a little patio outside the pool, but I don't think so. There is a large open lot across the street at the church, but no pool over... More
0
Votes
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Room Tips
"Higher floors have a beautiful view"
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"Not a bad room in the house!"
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"Middle rooms near the elevator were quiet"
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"We stayed on the 11th floor in a suite. You can see the Galleria from there!"
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