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Staybridge Suites Houston-Willowbrook

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#210 of 506 Hotels in Houston
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Staybridge Suites Houston-Willowbrook
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73 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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Genoa, Italy
Reviewed 3 weeks ago

I have spent here a couple of weeks for a business travel in Houston. Simply fantastic. The hotel is placed not far from the highway so it is easy to join but silent at the same time. Staff is super nice available day and night for every needs and really friendly. Rooms are huge. Crazily huge. I had a kind...

Thank 912Simo
Austin, Texas
Reviewed 11 October 2016 via mobile

Extremely comfortable place to stay. It was very clean and comfortable, with great beds, high quality linens and thick towels. The staff was very friendly and willing to please. The grounds are really nice and the breakfast was great. Since it is an extended stay, it was really nice having a full size fridge, with a kitchen completely stocked with...

Thank Paniola
About Hotel's Favourite Review
Reviewed 9 April 2017

The hotel is very comfortable and nicely kept. Breakfast is served daily and an evening meal is served on Mon-Wed. The meal service was a nice amenity, but the quality of the food was just ok at best. I was staying at the hotel for business purposes and was there for 5 nights. I was booked into a 1 bedroom...

Thank Traveltan2249
Phoenix, Arizona
Reviewed 3 April 2017 via mobile

Whenever I come to Euston, I always stay here. They have nightly free dinner and drink during the week that helps to make it feel a little more like home. The rooms are good and the customer service is great! It is located next to a golf course so it has always been quiet every night I stayed.

Thank Andy L
Bucharest, Romania
Reviewed 20 March 2017 via mobile

Stayed here for a week...staff is friendly...rooms are quite large with a queen size bed, fully equipped kitchen, iron and iron board. The only two minuses i could find were: 1. The climate control unit - too loud and it is placed 20 inches from the bed....2. Breakfast is not so diverse as i could find at other mid-range hotels....

Thank Cristian G
Reviewed 5 February 2017 via mobile

I have stayed at this hotel several times and am now officially sick of it. There are several problems, first it only has a single elevator despite being large and spreading, so you have to walk forever to get to a room. The large room was 500 bucks, which was too much I think. I've seen nicer rooms for about...

Thank Michael Eric M
IHGService, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear Michael Eric M, We are grateful to you for being one of our guests at Staybridge Suites Houston Willowbrook TX, and getting out of your way to leave us your feedback. We understand that your stay was not a complete success because you find the hotel over priced and with terrible amenities. Thank you for letting us know about...

Reviewed 29 November 2016

we stayed in this hotel 3 nights in mid Oct. Service/food fine; our room refrigerators ice maker wasnt working and food not cold in fridge; reported twice but they never came to check so could only get ice during breakfast hours from the soda machine before it was locked up until the next morning. There was 1/2 of solid ice...

IHGService, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear MOTRAVELERJoplin, Thank you so much for your review of our hotel. Please accept our deepest apology for the experience you had with the cleanliness of your room and the amenities and service you have received. We would like to look into, and we have sent you a private message to obtain some additional details. Thank you for staying and...

Adelaide, Australia
Reviewed 9 November 2016 via mobile

On a road trip across Texas i stayed one night here. I arrived late and left early and was looking for a clean comfortable room to rest my head which I found here. The only glitch was the initial inability to check in as the computer was down. I was surprised that this couldn't be done manually. I had to...

Thank DocHollday
Reviewed 19 October 2016

Very well kept property.From the time we arrived ,they treated us like family. The clerk named Gary was so very helpful with local places to eat and entertainment.The entire staff,from the housekeepers to the maintenance guys to the breakfast attendant was so nice. I will be returning soon...

Thank ogtripleog
Taipei, Taiwan
Reviewed 10 October 2016

Friendly greeting the when we walked in. Warm and nice room make a good sleep. A little kitchen in the suite that has almost everything you need for cooking, also a mid size fridge. Would recommend for stay when visit Houston.

Thank peteryehiut

66 photos of this hotel

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11/06/2017 12/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Staybridge Suites Houston NW-Willowbrook is an all suite hotel in popular Northwest Houston that caters to guests looking for upscale accommodations. Whether relocating to the area, on a project assignment, in town for training, or here for short-term business, the Staybridge Suites is ideal. Our hotel is located on Heron Lakes Golf Course in the heart of the Willowbrook and Sam Houston Parkway business areas. Conveniently situated between Highway 249 and Highway 290 we are easily accessible to many large companies, and also close to Bush Intercontinental Airport. From Sam Houston Race Park to Willowbrook Mall, and several other surrounding venues there is something for everyone! Bring your golf clubs as the Heron Lakes Golf Course is right out our back door. This property offers 3 spacious, fully equipped and fully furnished suite options: studio, one bedroom and two bedroom/two bath suites. Exercise in our extensive fitness center, take a dip in our sparkling heated pool, or relax in our garden courtyard and BBQ pavilion area, overlooking the greens and waterhole of Heron Lakes Golf Course. Complimentary wireless high-speed Internet is available throughout the hotel. ... more   less 

Additional Information about Staybridge Suites Houston-Willowbrook

Address: 10750 N Gessner Rd, Houston, TX 77064-1187
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $107 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Houston-Willowbrook 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Houston-Willowbrook Hotel Houston
Hotel Style:
#59 Family Hotel in Houston
#99 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Houston-Willowbrook staff and other travellers.
2 questions
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San Angelo, Texas
over a year ago

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Questions? Get answers from Staybridge Suites Houston-Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a view of the ponds with the ducks, its very relaxing.”
ogtripleog, 19 Oct 2016 | Read review
“I think that better to stay in the upper floors.”
VictorB630, 29 Jul 2016 | Read review
“I always ask for the second floor. Ask for a room on the back. Its quiet.”
bobbyp236, 1 Jun 2016 | Read review
“Ask for a room on the north side to escape the heat.”
ChrisCgeo, 15 Aug 2015 | Read review
“Just be nice.”
donjuvi, 13 Aug 2014 | Read review
5 of 5
US$68* /night
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Prices are for 1 room, 2 adults
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