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Hotel ZaZa Houston

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#6 of 497 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel ZaZa Houston
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1,561 Reviews from our TripAdvisor Community

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Showing 1,522: English reviews
Tyler, Texas
Reviewed 2 weeks ago

I stayed at Hotel ZAZA in Houston for a New Years Eve Wedding. The Hotel itself is beautiful. ALL staff was very friendly and went out of their way to ensure a pleasant stay. The rooms were clean and Fresh. Never had to wait for my car no matter how busy it seemed. Excellent Job and I would HIGHLY recommend...

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Helpful?
Thank rkj6891
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

rkj6891, Thank you for the review, we appreciate any feedback from our guests! We are thrilled to know that we could accommodate you for a pleasant stay and a great New Years Eve! Maintaining top notch service as well as providing a vibrant atmosphere and experience is of high priority for us. Come back and see us! We Love Ya...

Rumson, New Jersey
Reviewed 3 weeks ago

In Houston every three weeks, we have been blessed to find a remarkable "hotel home" that continues to achieve excellence on all fronts. We have been fortunate to be assisted by Kristina and Mary who have helped us navigate both the property and Houston. Though Marc is a lovely concieree, if you strike up a conversation with Mary she would...

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Helpful?
Thank 921ShelleyN
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

921ShelleyN, Thank you for the great review - we love hearing feedback from our awesome guests! We are very glad that we could be your "hotel home" in Houston for as much as you come. Our location and shuttle service is very accommodating for those who plan to venture to the nearby attractions. We strive to maintain top notch service...

Miami Beach, Florida
Reviewed 3 weeks ago

The Museum of fine arts (we see the outstanding Degas exhibition ) is on the other side of the street! And the Metro tramway for downtown is 5 minutes walk from hotel. And Zaza offer a free shuttle (only 5 miles around) for visiting the Menial collections or some restaurant on Westheimer road. Our room on the 10 floor was...

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Helpful?
Thank henri h
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

henri h, Thank you for the great review - we love hearing feedback from our awesome guests! We are very glad that you enjoyed your experience and the local museums - our location and shuttle service is very accommodating for those who plan to venture to the nearby attractions for outings. We strive to maintain top notch service and a...

Houston, Texas
Reviewed 3 weeks ago

I recently moved to Houston and looking for a nice hotel to celebrate my first birthday in Houston. Hotel Zaza is an excellent hotel. I am so impressed with the excellent quality service, staff professionalism, cleanliness and spaciousness of the room, ease and speed of checking in and checking out and the professionalism of valet services. I initially booked this...

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Helpful?
Thank _thessrey
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

_thessrey, Welcome to Houston! This is such a diverse city with a solid blend of all types of hobbies and attractions! We apologize for the mistake made by the third party, but very glad that Jason was able to take care of you. It is great to know that we could accommodate you for such a great birthday experience. We...

okapigirl
Reviewed 3 weeks ago via mobile

After a particularly hectic holiday season I decided the best way to recover was to check myself in to the spasylum ZaZa on Christmas Day. Hospitality does not take the day off here. Thanks to Natalie Freeman the Concierge for fixing me up with some ZIP extras, to Jorge at the Monarch restaurant for always taking such good care of...

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Helpful?
Thank okapigirl
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

okapigirl, Thank you for the great review - we enjoy any feedback from our amazing guests. We are very happy to hear that we could accommodate you for such a wonderful and relaxing stay after your hectic season. You are right - hospitality never closes, so it is refreshing to hear that you were taken care of so well with...

Lafayette, Louisiana
Reviewed 3 weeks ago via mobile

Incredible stay! We visited Houston during the holidays and the location of this hotel was fantastic! Right near museums, their footballs stadium and zoo. Gorgeous public fountain nearby. Modern and hip place to be. Great choice.

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Thank PatTRAVEL31
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

PatTRAVEL31, First of all, we are glad that we could accommodate a great stay for you all and hope that you had a great holiday. It is definitely a plus being located very close to many attractions in the area. The vibrant atmosphere and look that we have is very important for us to uphold, so that we can provide...

Los Angeles, California
Reviewed 3 weeks ago

david is freaking awesome! he did an amazing job! he is super sweet and had an uplifting attitude for having to work on christmas. we love him and kept ordering so we could see him over and over again!

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Helpful?
Thank cierarogers
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

cierarogers, First off, we are thrilled that we could host you during Christmas, we hope you enjoyed your stay and had a great holiday. We pride ourselves on keeping top notch service with positive and friendly staff to make every guest have a wonderful experience. It is great to hear that David took such great care of you, we will...

Reviewed 3 weeks ago via mobile

This snazzy hotel is perfectly located for Houston visitors who plan to visit museums, Hermann Park, and the nearby zoo. The hotel is upscale and a bit more expensive than average - its target customers are business travelers or adults on a getaway - but we selected it for our family trip so that we could walk to our nearby...

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Helpful?
Thank Molly S
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

Molly S, Thank you for the great review - we love hearing feedback from our awesome guests! We are very glad that you and your family were able to utilize our location to easily navigate to close by activities. You are correct, although we do target business travelers and romantic or friend getaways, we also provide a great accommodation for...

Los Angeles, California
Reviewed 4 weeks ago via mobile

I will start by saying that I have stayed in this hotel before. The quality of service, while never anything but great, has risen immensely. The entire staff has nothing but your best interest and an easy stay in mind. From the housekeeping service to the food; everyone exceeded expectations. Shout out to Tiffiny and Eugene at the front desk...

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Helpful?
Thank YoungLIVR
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

YoungLIVR, Thank you for the great review, we love hearing feedback from our awesome guests. It is very refreshing to hear that our efforts to maintain top notch service doesn't go unnoticed. We are so glad that we could accommodate a wonderful experience for you on your recent stay! We will make sure to give recognition to the staff, especially...

Wayland, Massachusetts
Reviewed 4 weeks ago

We travel to Houston often and at first were very enamored with the Zaza. It has a great location and the staff is very friendly. Unfortunately, we have found the rooms to be very dark. The first thing we do it turn on all the lights and the room is still dim. Also, On our last visit, the sofa in...

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Helpful?
Thank Connie L
HotelZaZa, General Manager at Hotel ZaZa Houston, responded to this review

Connie L, Thank you for the review - we always appreciate feedback from our guests so that we can fix any issues. We are glad to hear that the staff and location were pleasing. I apologize that the lighting and the layout were not as accommodating - we will go through and make sure that all lighting and sofas are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Monarch Restaurant & Lounge
Monarch Restaurant & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more   less 

Additional Information about Hotel ZaZa Houston

Address: 5701 Main St, Houston, TX 77005-1824
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $377 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel ZaZa Houston 4*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Cheap Tickets and Jetsetter so you can book your Hotel ZaZa Houston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Houston
#3 Family Hotel in Houston
#3 Romantic Hotel in Houston
#5 Luxury Hotel in Houston
#7 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ZaZa Houston staff and other travellers.
9 questions
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9 months ago
New Jersey
11 months ago
Houston, Texas, United States
over a year ago

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Questions? Get answers from Hotel ZaZa Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a balcony”
 of 5 bubbles mspatron, 19 Jan 2017 | Read review
“I was in 401, near the elevator.”
 of 5 bubbles MissLaughsALot, 17 Jan 2017 | Read review
“Poolside with a balcony in the warmer weather, one of the theme suites or the Devino suite overlooking the fountains.”
 of 5 bubbles 921ShelleyN, 28 Dec 2016 | Read review
“Have a look before take the room. we look first a bigger room in the 2 floor, but the smaller room in the 10 floor was better!”
 of 5 bubbles henrih23, 28 Dec 2016 | Read review
“Excellent service, beautiful, clean, spacious themed room.”
 of 5 bubbles _thessrey, 28 Dec 2016 | Read review
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